The hotel is very nice and the staff super attentive. Rooms are large and well furnished and bathrooms and beautiful, with both tub and shower. We used the babysitting service and everything was perfectly organised for us. The location of the hotel is excellent, just round the corner from Oxford Street but in a lovely , quiet area with many... More

Charlotte Street Hotel has fast become my favorite place to stay or grab coffee in London. The hotel is a design marvel, the restaurant is first class bistro style, the location is great and the hotel's cinema is unique. The clincher for me is the Botero sculpture that welcomes you in the lobby. More

Like another Firmdale hotel I've stayed at, Charlotte Street is an example of modern British quality and style. The first night was not a good sleep due to a thoughtless resident in 'the penthouse'. What is it that people have to bang around at 02:00 am? Great amenities but why only child size bath robes? Wonderful, spacious suite (403). Luxurious,... More

The hotel is very closely modelled on the Covent Garden Hotel - rooms identical, including fabric co-ordinated manikins. Toiletries and set up were excellent, service was superb - breakfast tea with wake up call was a great start to the day. Both Dinner and Breakfast was very high quality. I was in the hotel for a team meeting and unfortunately... More

Have stayed here before as a couple but this time stayed with our two children. We stayed in one of the loft suites which has a bed on a mezzanine and a sofa bed in the downstairs living room. Yes it was a bit pricey but not compared to taking two rooms in a three or four star hotel. Also... More

This was my first stay at the Charlotte Street hotel and it is now one of my favorite hotels in London. I could have stayed for free elsewhere using points at a hotel that makes me sad but I chose the Charlotte Street hotel and it made me happy from the moment i entered. I have stayed at other Firmdale... More

Perfection. I don't have much to say, but the two weeks i have spent here were faultless. Well done. More

Stayed for two nights in December. First impressions where excellent - the hotel is very pretty, friendly and comfortable. The bar area is linked to the restaurant which gives a lively atmosphere at the weekends. There are two lounges with comfy sofas and chairs - ideal for a relaxing drink. We felt at home straight away. Our room was beautifully... More

This is my absolute go-to hotel in London and I always steer friends and family to the Charlotte Street Hotel. Even though it can seem a bit spendy, it is worth every penny in my opinion. The location is fantastic, Charlotte Street is in the center of Fitzrovia and within tube and walking distance to the museums, auction houses, shopping,... More