It's been 5 years or so since our last stay at Phoenix House. We loved it the we love it even more now. The management of this property is of the highest standard and staff are extremely professional. The housekeeping is amongst the very best anywhere in the world. A wonderful location. For the discerning travel who seeks more than... More

Our family spent four days in two adjoining 2/f one bedroom duplex apartments at Cheval Phoenix House and were very happy with our stay. The kitchens were bright and well-equipped with high quality appliances, dishes and cutlery. The TV was a nice flat panel model easily viewable from the sitting and dining areas (ideal for kids). Beds/linens were comfortable and... More

At the end of April 2012, I spent a week at Phoenix House during a move from Sloane Street to Paris. When I stopped in and asked to see an apartment, Sid the concierge and manager Ms. Charmaine Hayes were most accommodating. When I came back to stay one week, there were no disappointments. Ms. Hayes ensured I had a... More

We were very fortunate to find the Phoenix House. Wonderful location, just steps from Sloane Square with shopping, and direct access to District and Circle line, the best line . Our unit was tasteful and fully equipped with everything one would need for a week (or longer) stay. Price was good we thought. About what you pay per night for... More

Had a very good stay at this property last year in July 2011 for 13 nights. It would have been perfect expect for the apartment above. (We were up on the 3rd floor, I think). The extended family (must have been as they had numerous small children) were trialling their young children for the Olympics - I'm sure!! The night... More

We stayed for ten days at the Phoenix House in London and we were very impressed with everything. We had two adjoining flats that were comfortable and elegant, with spacious kitchens and a decently sized lounge rooms. Though the apartments are really big, we still managed to entertain some friends without too much trouble. The place is very clean and... More

When we checked in we were told we had been upgraded to a two bedroom suite. The bad news: The "upgrade" was in the basement. We could pull back the curtains in the living area and see lined up garbage cans and parked cars along an eye-level sidewalk. Since we were only staying here a few days at the end... More

This time I am staying 2 months, and I have stayed in 5 different rooms so far. (I am still here!) I have stayed in the following rooms: Lower Ground Floor 2 bedroom Apt OB - doesn't feel like lower-ground, sunny and very nicely furnished. (second bedroom has the pull out of cupboard style bed that may not be as... More

I travel a lot and prefer to stay in apartments where possible. My first stay at Phoenix House was pretty good. The rooms are not luxurious but above average in furniture choice and design. It is lovely having he concierge, assurance of a well-secured apartment, and the tube station very close by. There are some aspects that weren't up to... More