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All 484 London B&Bs / inns

Excelsior Hotel London

41 &42 Argyle Square, London WC1H 8AP, England
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Free breakfast with your stay
Excelsior Hotel London
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Ranked #206 of 484 London B&B and Inns
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189 reviews from our community

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Traveller rating
    40
    54
    35
    27
    33
Date Rating
Stourbridge, United Kingdom
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 June 2013

I thought I'd begin my review with our experience of leaving the hotel. Upon arrival at the hotel at 8pm to collect our bags before getting out train home, we were confronted by a very angry group of customers who refused to stay at the Melville's sister hotel, the Excelsior. They were very rude and condescending in their manner and... More

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UK
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 28 May 2013

Being on a budget, the stay at the Excelsior was ok. In honesty though, we didn't get much more than you would at some YHA's around the country. Check in is confused to say the least. They have you check-in in their 'sister' hotel just next door, which, not like the Excelsior, is very swish and sparkly; however...the hotel's definition... More

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boulder
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed 15 May 2013

I was in a third floor room and biggest complaint is how absolutely awful the wifi connection was up there. In and out and slow! At one point I went down to the first floor, sat on the steps, and did what I needed to do. I would've been happy if I'd just had reliable wifi!! My advice to them:... More

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Birmingham, United Kingdom
1 review
3 of 5 stars Reviewed 14 May 2013

Hello I stayed in Excelsior Hotel 12 - 14.04 for my birthday. I was shocked when I saw the room. It was really small and did not look nice. My mom made the booking and she watched the wrong pictures of the room so from that this disappointment probably came. Shower was okay, it was clean and we had warm... More

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Shah Alam, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

We were there for only few hours before we go to Paris.. we reached the hotel @ almost 1am and we have train to catch the next morning. luckily they wait for us even we tell them our eta arrival is @11pm then they told us our room has been sold to others but they give us another apartment with... More

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Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 May 2013

Just had to say how impressed I was with this hotel! Was stopping in London for an event with work so wanted something close to Kings Cross and the event itself. Little did I know that this little gem is less than a 5 minute walk from Kings Cross situated in a lovely little square that seems miles away from... More

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Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 8 April 2013

A friend of mine and me booked the Excelsior, very close to King's Cross and St. Pancras stations, for 2 nights. I explicitly mentioned in the reservation that I need two separate beds. This was not of interest for the hotel, even more, they tried to squeeze us into a tiny room with a bed not wider than 1 m,... More

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See 6 more reviews by yvica for London
Mr Patrick P, Manager at Excelsior Hotel London, responded to this review
10 April 2013

Dear Guest It really upsets me when people and then try to blame the hotel for their own mistake. You had booked a double room which clearly states 1 double bed . The reservation portal you used only sells double rooms and it is impossible to book a twin. If we had a twin available we could have switched you... More

Canada
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 7 April 2013

Pluses: Brilliant location a stones throw from Kings Cross/St. Pancras on a quiet, safe square. The rooms are newly refurbished and modern and the staff are friendly enough. Minuses: We booked the 5-person room for 2 nights and when we arrived they showed us to a 4 person room. Their solution was to offer us a 4 person and a... More

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Sydney, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 15 March 2013

I stayed here for 6 nights with my bf in feb 2013. The location of the hotel was great, right by kings cross station, so was good to use both the rail and metro networks. The hotel was also situated in a quiet area off a side street near euston rd. The room itself was ridiculously small especially the bathroom.... More

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See 2 more reviews by Caroline548 for London
Bradford, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 March 2013

it is very well situated for kings cross station, only a 5 minute walk away. it looks ok from the outside, they even gave us a family room instead of a double. but when we asked for a remote to operate the tv they said it must be in the room and they would check, they didn't. we complained when... More

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Excelsior Hotel London
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Additional Information about Excelsior Hotel London

Address: 41 &42 Argyle Square, London WC1H 8AP, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Free Breakfast Free High-Speed Internet Suites
Hotel Style:
Ranked #206 of 484 B&Bs / Inns in London
Price Range: $
Official Description (provided by the hotel):
Newly refurbished B&B budget hotel located in Kings Cross about two minutes from St Pancras International and Kings Cross station.En suite rooms and free wifi offered in the bedroooms. We offer most importantly clean and affordable rooms in the heart of London. A truly Modern B & B hotel. ... more   less 
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