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Shaftesbury Hyde Park International

4.0 of 5
52-55 Inverness Terrace | Hyde Park, London W2 3LB, England (Bayswater / Notting Hill / Lancaster Gate )
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Shaftesbury Hyde Park International
Ranked #408 of 1,081 hotels in London
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704 reviews from our community

Traveller rating
    311
    193
    90
    45
    65
See reviews for
Families
54
 
Couples
282
 
Solo
79
 
Business
117
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ipswich, United Kingdom
2 reviews
3 of 5 stars Reviewed 17 May 2013 NEW

There is no way that this hotel should have a five star rating. The general appearance of the hotel is tatty and there is a total lack of care and attention. The door man and lady at reception couldn't care less if we were there or not and hardly acknowledged us. The room was clean but very small and not... More

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Tirana, Albania
1 review
3 of 5 stars Reviewed 15 May 2013 NEW

The right Location to visit London (saves you time and money) Good Price Small bed and room for two persons Nicely furnished and renovated Clean Well informed and helpful with the London Tours Free Internet Very nice and welcoming staff. Especially the rescepsion lady named Georgiana was friendly and very helpful.

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Norway
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 15 May 2013 NEW

I booked this hotel because the hotels we normally use were full. Never again. And let me first say that I'm not usually one to complain, so you don't think "what a nagging old #&%#¤" :) Here are just a few of the reasons: we had booked a so-called club room that was supposed to be "better", but the first... More

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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

I stayed here with my parents in April, 2012. Our room was luxurious and very clean. The beds were very comfortable. Our room had a loft connected via a stairway. There was an LCD TV. The service was good. We had to call housekeeping only a couple of times for minor things and their response was quick and efficient. The... More

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Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review
15 May 2013

Dear Guest, Many thanks for sharing your very kind feedback. I am delighted to hear how much you enjoyed your stay with us. I will pass on your feedback to the rest of the team and we look forward to welcoming you back soon again. Kind Regards, Mandar Dhage More

York, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 May 2013

My husband and I stayed here for two nights last week. We found the hotel to be in a really convenient location - especially for the central line and district and circle tubes. However, it wasn't in the nicest of areas. It feels as though the hotel wants to be a 'top class' hotel, but it is just playing at... More

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See 3 more reviews by CarolineJ12 for London
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 May 2013 via mobile

So after having a rubbish nights sleep because the air conditioning was broke in room 109 on the 6th April 2013 (see im not the only one whos been affected by this!) there was no other rooms available for us to move too! But the porter was brill told us he was Really sorry and could only apologise! I'm absolutely... More

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Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review
15 May 2013

Thank you for the review and for the time and effort taken to write the review. Please accept my apologies for the inconvenience that the service has caused you. Please be advised we have taken the feedback seriously and are working out with the Maintenance managers of the hotel to tackle the issue. Could you please be kind enough to... More

Dublin, Ireland
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 29 April 2013

Great place to stay. Warm cosy feeling and so central to everything. Just a stones throw away from Hyde park and the magical sights of London. Would recommend again to any friends who visit London. Although the room was a little small it was well worth staying here.

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Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review
15 May 2013

Dear Guest, Many thanks for sharing your very kind feedback. I am delighted to hear how much you enjoyed your stay with us. I will pass on your feedback to the rest of the team and we look forward to welcoming you back soon again. Kind Regards, Mandar Dhage More

Nantwich, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 27 April 2013

I booked this hotel through lastminute.com for a 1 night stay in London. The advantage of it is it is very close to Bayswater tube station (literally 20 second walk). The room was clean. It has a slightly strange feel to it, almost like you are in someone's house, and check-in was a little disjointed (think the Receptionist was a... More

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Copenhagen
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 27 April 2013

With just one minute from Bayswater underground (Circle and District Lines) and a plethora of shops, restaurants, supermarkets and cafes, 3 minutes from Queensway underground (Central Line), and 3 minutes from Kensington Gradens/Hyde Park, the location is extremely convenient for getting to and getting around. The hotel is very typical for central London hotels (small rooms, narrow hallways, steep stairs),... More

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See 6 more reviews by DreamDogH for London
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review
15 May 2013

Thank you for choosing The Shaftesbury Hyde Park International for your recent visit to London. We appreciate your comments and feel very proud that the team at the Hyde Park International was able to meet your some expectations. With regards to bigger room I request you to please email mail me once you do the booking so that I can... More

São Paulo, SP
1 review
4 of 5 stars Reviewed 26 April 2013

The first room we received was rather small. After that, everything was very good (rooms are indeed small). Customer service is good. Rooms are clean and there are a lot of restaurants nearby. It's worth it, mainly due to the location.

Was this review helpful? Yes
Mandarshf, Manager at Shaftesbury Hyde Park International, responded to this review
15 May 2013

Dear Guest, Many thanks for sharing your very kind feedback. I am delighted to hear how much you enjoyed your stay with us. I will pass on your feedback to the rest of the team and we look forward to welcoming you back soon again. Kind Regards, Mandar Dhage More

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Hotel Summarization (Beta)

What travellers say

  • Club room(45)
  • Very good(30)
  • Tube station(23)
  • Great location(11)
  • Very clean(8)
  • Sister hotel(6)
  • Other guest(5)
  • Bayswater tube station(4)
  • Friendly and helpful(4)
  • Notting Hill(4)

Additional Information about Shaftesbury Hyde Park International

Address: 52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
Phone Number:
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#248 Luxury Hotels in London
#358 Family Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Shaftesbury Hyde Park International Hotel London
Shaftesbury Hyde Park International London

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Shaftesbury Hyde Park International
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