Reception & other staff extermely helpful. Ordered goods to be picked up in London. These were stored for me. Apartment comfortable & well furnished.One small peculiarity - fridge had no freezer compartment! Location perfect next tp Science & Natual History museums. Haven't rated children's activities in hotel as the weren't any- except that museums next door! Not the hotel's fault More

Fraser Place Queens Gate - thank you! My husband and I arrived from Singapore at approx 7am the morning of the 17th Jan. We were greeted by a very friendly member of staff who showed ushered my husband and myself to where we could grab breakfast and a coffee while our room was sorted out. We were shown 2 rooms... More

I was really disappointed in this place. It is not cheap, but yet my room was so old and run down. I am familiar with simple European stays but this place, I would not go back to. The floors squeaked whenever the neighbors moved a muscle and the bed was not much better than a nice double-size cot. My kitchen... More

Travelled down to London for my husband's 60th birthday. Room spotlessly clean; although some noise from the road. Kitchen facilities "adequate" to make light snacks/meals. Bathroom was a little "tired" and the loo flush left a lot to be desired. (we stayed in 104). There was an awful lot of noise from the floorboards above our apartment. We didn't get... More

We has a weekend stay after getting a reasonable deal from BA. Got in late in Friday and the staff were welcoming and got us sorted quickly. Our room was in the lower groundfloor just below street level. It was clean, well equiped with TV, DVD, hifi, fridge etc and the bed was quite comfy. With the street close by... More

I booked a 2 bedroom apartment for the 4 of us during our 6 day stay in London. Although the place is due for renovation, our unit was spacious and hardness of the mattress to our liking. Our unit was toward the back of the property so it was quiet and we were able to sleep well. Front staff was... More

The apartment (on the lower ground floor) was suprisingly spacious and provided everything we required. We were a bit apprehensive about the beds being comfy (after reading previous posts) but we both slept very soundly. The staff were very helpful - flagging down taxis when required and checking in and out was speedy and efficient. Overall a very good experience... More

My grown son and I went through a booking agent who got a standard studio (1 double bed) instead of a twin studio for seven nights. The hotel took the 'not our problem' attitude and has refused to help us. Don't use 'Excite' as a booking agent either. More

Have just spent 10 wonderful days in London staying at Fraser place. I was happy with the fabulous location of this accommodation and the service was always friendly and helpful. But my biggest complaint is the quality of the beds! After travelling for a month was looking forward to staying in one place in London. I was quite surprised how... More