Dear BB1950, Thank you for taking the time to post a review. I am pleased that you found your room to be cleaned to a high standard, and enjoyed the benefits of the king size bed and sofa in the spacious Executive Double room at the rear of the hotel. All rooms at the hotel are fitted with triple glazing,... More

Dear MarkCardiff94, Thank you for your feedback and for taking the time to write this review. I am pleased that you enjoyed the Breakfast with it's freshly cooked items, and will pass on your kind comments to the team members who looked after you during your stay. Our Chef's in the Lambourne Bar & Grill have recently been awarded an... More

Dear PMPGlasgow, As a regular guest it is nice to receive your positive feedback, and learn that you find all the team friendly and helpful. Our location is ideal for both business and leisure guests, who benefit from complimentary car parking and wi-fi access. The Lambourne Bar and Grill offers freshly prepared dishes from the open kitchen, and has recently... More

Dear AJT-York-England, As the Guest Relations Manager, I would like to thank you for bringing to our attention the issue you experienced with the shower screen, which I am pleased to confirm has been rectified. Our rates are inclusive of car parking and wi-fi access, but following feedback from guests it was decided that breakfast should be excluded allowing flexibility... More

Dear Professorcooke_11, I am pleased that you found our rates good value, especially in view of our great location within easy reach of the town, and stations, and the fact that they include secure car parking. Our twin rooms are very spacious, and the beds are purchased from Hypnos, suppliers to the Royal Family. All rooms are fitted with triple... More

Dear Lyndyloo5, Thank you for your review, which will be shown to all members of the team. I am pleased that you benefited from a complimentary upgrade, and found the room serviced to a high standard. Our beds are purchased from Hypnos, who are the only company to supply beds to the Royal Family, as we believe all our guests... More

Dear HemryJobus, I am pleased to learn that you found the level of housekeeping to be of a high standard. I would like to assure you that during a recent inspection the hotel exceeded the requirements of a four star hotel, and that star ratings do not vary according to location or proximity to London. Our Full English and Continental... More

Dear Pennington32, I am pleased to learn that you benefited from an extremely preferential rate, for a spacious Superior Room with king size bed, sofa, and private balcony. I was surprised to read your comment regarding the extractor fan, as these are not located near these rooms. The hotel does not include Breakfast in it's rates, as this allows guests... More

Dear RebeccaVictoria, Thank you for your positive review, which will be shown to all members of the team. Our location in the heart of Wimbledon is convenient for reaching London by tube and train within 15 minutes, and also for the shops along the Broadway and at Centre Court. I am pleased that you benefited from the arrangement of an... More