We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 1,068 London hotels »

Shaftesbury Premier Hotel London Paddington

4.0 of 5
55 Westbourne Terrace, Paddington, London W2 3UY, England
Hotel amenities
Ranked #595 of 1,068 hotels in London
3.0 of 5 stars 327 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

327 reviews from our community

What travellers say about this hotel
  • Very small(6)
  • Deluxe double(5)
  • Single room(5)
  • Heathrow Express(5)
  • Ground floor(4)
  • Hyde park(3)
Traveller rating
    45
    101
    79
    42
    60
Only show reviews for Family (29) | Couples (95) | Business (70)
Date Rating
Sara3456
1 review
2 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

The hotel is in a good area, close to paddington station, Hyde park, Oxford street. I choose this hotel for the good location, but i was surprized haw nice and clean it was. Check in was very quick and reception staff gived me all the indications that i needed, they were very kind and pleasent, with a nice attitude.Room was... More

Was this review helpful? Yes
Sharath Shetty, Duty Manager at Shaftesbury Premier Hotel London Paddington, responded to this review
14 February 2012

Dear Guest, Thank you very much for your valuable comment. It encourages us to improve our services to all our guests. I have shared your valuable feedback with my team members. We hope that you will visit us soon and give us the chance once again to serve you in near future. Warm Regards, Shetty More

elisa828
Bratislava, Slovakia
1 review
2 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

I stayed in this hotel for 3 nights, and I enjoyed my stay here. The hotel is nice and clean, every day the housekeeping staff was cleaning my room. When I needed help with indications , reception staff was very helpfull and nice, smileing all the time and haveing a pozitiv attitude. I will defenetly come back and I will... More

Was this review helpful? Yes
Sharath Shetty, Duty Manager at Shaftesbury Premier Hotel London Paddington, responded to this review
14 February 2012

Dear Guest, Thank you very much for taking out your valuable time for writing comment with regards to your stay with us. It encourages us to improve and strive for the best service to all our guests. I have shared your valuable feedback with my team members. We hope that you will visit us soon and give us the chance... More

Vania B
London, United Kingdom
1 review
4 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW
2
people found this review helpful

Stayed here for a business visit. Neat room with warm welcoming staff. Mordern bar with a cool bar man serving drinks makes more enjoyable. " NO WIFIs IN ROOM" but have a broadband connection. Cannot expect more at a price of 69. More

Was this review helpful? Yes
Fred and Helen S
Middlesbrough, United Kingdom
Senior Reviewer
7 reviews
11 helpful votes
4 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

Nice size room, clean, quiet with tea and coffee/bikkies and shower gell etc provided. Radiators are not used, you had to put the air con on to get heat, but we didnt mind, but you can see how other people might find it annoying. Bathroom spotless with under floor heating which we think was set to turbo.....if you leave the... More

Was this review helpful? Yes
laineys
dublin
Senior Reviewer
8 reviews
18 helpful votes
4 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

Not so bad but definetly some issues. Comfortable bed and nice modern decor but very limited space. Breakast was delicious but the food in the bar not the best. Location is great few minutes walk to Paddington and easy to navigate around on the tube to most popular sights from there. The walk with large suitcases from the station might... More

Was this review helpful? Yes
Ahmed D
Dubai
Reviewer
5 reviews
5 helpful votes
3 of 5 stars Reviewed 5 February 2012

I have read some reviews here which did not favor this hotel but I thought I will try it my self. To start with, the location is excellent. Just 3 minutes walk from Paddington station. You can find plenty of Halal food restaurants around. with one hour walking distance you can go to Edgware road, mabel arch, Hyde park, Oxford... More

Was this review helpful? Yes
newyorker91
New York City, New York
1 review
2 of 5 stars Reviewed 3 February 2012

This is certainly one of the worst hotel I have stayed at in London in terms of service. I read several reviews prior to booking the accommodation at the Shaftesbury which hinted the hotel wasn't very good, and I regret not giving greater consideration to these sentiments. THE BAD - Someone at the hotel distributed information about my booking to... More

Was this review helpful? Yes

Travellers are raving about these London hotels

BEST WESTERN PREMIER Shaftesbury Hotel
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d193114?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Grange St. Paul\
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d605356?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
London Bridge Apartments
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d2281350?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Radisson Edwardian Leicester Square Hotel
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d192035?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Langham, London
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d187569?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Frenzotic
London
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 2 February 2012

My father in law had booked 2 rooms; one for him and his wife, one for me and my other half here for 3 nights. He booked before telling us so I had to quickly check it out, the location was ideal but after reading many other reviews I felt the rooms could potentially be too small for them as... More

Was this review helpful? Yes
jaredlauralouis
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Booked to stay here and forgot to inform the hotel that it was to celebrate our engagement !! I emailed them a week before arriving to ask if they would offer any upgrades etc? Upon arrival we were shown into our clubroom with fresh fruit and flowers and a bottle of wine all free of charge, also had complementary breakfast!... More

Was this review helpful? Yes
Sharath Shetty, Duty Manager at Shaftesbury Premier Hotel London Paddington, responded to this review
1 February 2012

Dear Guest, Thank you for choosing The Shaftesbury Premier London Paddington for your recent stay in London. It is a pleasure to read that you enjoyed your stay at the hotel and found the room to be good. It was also nice to read that you found the customer service was excellent. I will certainly share your comments with the... More

RobB4
2 reviews
1 of 5 stars Reviewed 30 January 2012

I don't think I have ever seen such a rude bunch of people at a front desk in my life. The women at the front desk seemed to all be close friends and helping hotel patrons came a distant second to socializing. I sat in the lobby (cause there is no wi-fi in the rooms) and was able to listen... More

Was this review helpful? Yes
Sharath Shetty, Duty Manager at Shaftesbury Premier Hotel London Paddington, responded to this review
1 February 2012

Dear Guest, Thank you for staying and reviewing us. I am really surprised to know that you felt our services are not good enough. We as whole team are trying to fix this issue with our senior management and would like to discuss more with you about the same. I would greatly appreciate if you get in touch with me... More

Travellers who viewed Shaftesbury Premier Hotel London Paddington also viewed

Shaftesbury Premier Hyde Park Paddington
3 of 5 stars 460 Reviews
London, England
CHECK RATES! ABS:HotelCheckRates-d218402?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Park Grand London Paddington
4 of 5 stars 424 Reviews
London, England
CHECK RATES! ABS:HotelCheckRates-d1575619?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
BEST WESTERN Shaftesbury Paddington Court London
CHECK RATES! ABS:HotelCheckRates-d193062?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 1,068 hotels in London, ranked by popularity »

Been to Shaftesbury Premier Hotel London Paddington? Share your experiences!

Write a Review Add Photos Add Videos

Shaftesbury Premier Hotel London Paddington Also Known As

  • Shaftesbury Premier Hotel London
Address: 55 Westbourne Terrace, Paddington, London W2 3UY, England

Is Shaftesbury Premier Hotel London Paddington your business?

  • Manage your listing
Shaftesbury Premier Hotel London Paddington
Show the lowest price for this hotel* (from our partners)
CHECK RATES!