Stayed here for work. The location is quite good as there are a lot of restaurants within a 10-15 minute walk. Rooms are average, bed was quite creaky. Bathroom smelt of industrial bleach, towels were very rough. There was a portable heater which was nice as the weather was freezing. Housekeeping wasn't great, my bins were not emptied once during... More

Came up for the football . Frist time we have used the Hotel the staff were very friendly and Helpful overall had a excellent weekend will defo be staying again . More

This hotel is conveniently located and easy to find right by the river and only a few minutes walk to the city centre attractions and restaurants. The welcome was warm and genuine and staff were obliging and always ready to help. The room was large and spacious, the bed very comfortable and even the towels in the bathroom were large... More

One of the best places in Norwich for disabled access and excellent service for special needs. Staff are totally trained and educated in the needs for disability awareness and are always so very helpful to suit individuals. Blending of food if required and always on top form with a welcoming and supportive environment. One thing that could benefit such a... More

From the time we arrived the staff couldn't have been more friendly. The room was clean and tidy. My favourite bit? the restaurant. For the first time that i can remember i got a steak cooked as i asked for, a thick juicy medium rare. This one earned major brownie points. More

We stayed for one night and it was great. We have stayed at this hotel before and it is always great . From the time we stepped into reception and given our room card. To the time we checked out it is a favourite place to stay. Nothing is too much trouble for anyone there from the staff at reception.... More

Spent one night with my wife, son 13, daughter 10. Very clean room with nice balcony overlooking gardens and river. Very friendly staff on arrival, breakfast also very good, staff doing their best to keep the hot food flowing as very busy and people making the most of their "All you can eat" policy Will return again More

My partner, mother-in-law and I enjoyed 2 nights at the Premier Inn. There are plenty of good restaurants close by and the Inn is situated opposite the railway station and a 10 minutes walk to the town centre. We found the rooms clean and warm and the staff friendly. We got a fantastic deal and would definitely use Premier Inn... More

The staff were very helpful and the rooms are sparklingly clean. Of course this is budget accommodation but is very good value.It is lovely it is on the river but is on the end of road full of clubs(might be good or bad depending on your age!). As per another reviewer we were dropping our son off at UEA and... More