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All 46 York hotels

Novotel York Centre

4.0 of 5
Fishergate, York YO10 4FD, England
Hotel amenities
Novotel York Centre
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72%
Ranked #26 of 46 hotels in York
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864 reviews from our community

Traveller rating
    218
    372
    197
    52
    25
See reviews for
Families
338
 
Couples
300
 
Solo
29
 
Business
62
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Middlesbrough, United Kingdom
1 review
3 of 5 stars Reviewed 18 June 2013 NEW

The hotel was very noisy and the rooms needed a revamp. Paying almost £140 for one night is very expensive for the standard of this hotel. It is at best a 2 star hotel and I won't be staying there again.

Review collected in partnership with Accorhotels.com

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Gateshead
1 review
5 of 5 stars Reviewed 16 June 2013 NEW

This is my fourth stay here over the last few years and i have recommended to many people. Great place to stay, very welcoming, friendly helpful staff who can't do enough to help and make your stay an experience to remember. The hotel is in a central location with easy access to anywhere if you want to get out and... More

Review collected in partnership with Accorhotels.com

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Evanston, Illinois, USA
1 review
3 of 5 stars Reviewed 15 June 2013 NEW

Rooms and baths are small, and in need of updating. Very little storage/closet space as well. Air conditioning did not work in our room, and internet service through television was awkward. Staff very helpful, though.

Review collected in partnership with Accorhotels.com

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Barnsley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

The Novotel York is in a great location close to the city centre. We got a taxi for our night out but the next day we walked into the city for shopping and it took about 10 minutes. The rooms are clean and fairly spacious. There was also a sofa bed in the room which was ready for use even... More

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ChristopheUghetto, General Manager at Novotel York Centre, responded to this review
13 June 2013

Good morning. I do appreciate you taking the time writing a review following your recent stay with us. I am very pleased to read you had a good stay and will share your comments with the team. We all hope to see you again in the near future. with kind regards, Christophe Ughetto More

Lytham St Annes
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 11 June 2013 via mobile

Warm welcome from receptionists and quickly unpacked in a comfortable, clean bedroom ready for a drink in the sunshine on the patio overlooking the river. Yes, you do pay for parking,but that's the case with many city centre hotels. Smallish indoor swimming pool for a refreshing swim, then a lovely 10 minute walk along the riverside into the centre. Breakfasts... More

Was this review helpful? Yes 2
See 4 more reviews by seasider2020 for York
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review
13 June 2013

Good morning. Just a few words to thank you for your review. I am delighted to read you would consider us again for your next stay. We are all looking forward to welcoming you back. With kind regards, Christophe Ughetto More

Titusville, Florida
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 9 June 2013

This is an average quality hotel with location being its best quality. (Walking distance of the heart of York). Our room was very cramped due to one double bed and a sofa bed in a small area. We did not need the sofa bed but it was open and "ready for use". There was barely room to open two suit... More

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ChristopheUghetto, General Manager at Novotel York Centre, responded to this review
11 June 2013

Good morning. Many thanks for your review following your recent stop over here at the Novotel York. I have shared your comments with the team and will enquire why the sofa bed was open especially if you did not need it. I hope you will enjoy the rest of your tour. With kind regards, Christophe Ughetto More

Dumfries, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 7 June 2013

After our previous stay last October (see review) I wasn't sure we would stay here again. However we did mainly due to the fact we couldn't get into the Churchill and as the Novotel has good parking facilities (a rarity in York) despite the rather steep price. We also wanted to go back to a couple of restaurants that are... More

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ChristopheUghetto, General Manager at Novotel York Centre, responded to this review
11 June 2013

Good afternoon and thank you for giving us another opportunity to better serve you. I am very pleased to read you would now consider us for your next visit. Thank you once again. With kind regards, Christophe Ughetto More

Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 7 June 2013

A popular hotel with travel groups but not this traveller. The furnishings are a mish mash of so so old semi-working loos and rain shower-heads (manager has a friend in the bathroom furnishings business?). The buffet was appalling with serious potential health issues re: the salad bar but the worst thing about this hotel is its definition of a room... More

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ChristopheUghetto, General Manager at Novotel York Centre, responded to this review
11 June 2013

Good afternoon. I am very sorry to read you did not enjoy your stay with us and did not find anything interesting to visit in York. I understand your frustration with regards to the twin beds situation but will reiterate that we do inform groups organisers of the layout before taking the bookings. I would also like to reassure you... More

scotland
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 June 2013 via mobile

We stayed in an executive room for a long weekend. This hotel is disappointing as a 4*, the decor is shabby with cracked wood chip on the walls, stained carpet, air conditioning that did not function and a bath and shower that leaked all over the bathroom floor every time they were used I've stayed in Novotel ( in Cardiff)... More

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ChristopheUghetto, General Manager at Novotel York Centre, responded to this review
11 June 2013

Good afternoon. Thank you very much for your feedback following your recent stay. I am pleased to read you did find our staff to be very helpful ana have noted your comments and pictures with regards to our rooms and staircases. I would like to take this opportunity to inform you that staircases and corridors will be refurbished very soon... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 June 2013

Overall our stay was a very pleasant and great value experience. The staff were very friendly and helpful, the breakfast quality and quantity was excellent and the overall facilities were great. My only criticisms are that the rooms got very warm with a family of 4 sleeping in the same room and it was impossible to get sufficient air flow... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
ChristopheUghetto, General Manager at Novotel York Centre, responded to this review
4 June 2013

Good morning and thank you for your comments. I am pleased to read you had a good stay wilst visiting York and have taken on board all your comments. I hope we will have the opportunity to welcome you back. With kind regards, Christophe Ughetto More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(64)
  • Car park(42)
  • Swimming pool(42)
  • Executive room(27)
  • Reception staff(24)
  • Great location(18)
  • Min walk(17)
  • Very clean(14)
  • Reception area(14)
  • Staff were friendly(13)

Additional Information about Novotel York Centre

Address: Fishergate, York YO10 4FD, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Business Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in York
#8 Business Hotels in York
#11 Family Hotels in York
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Novotel York Centre hotel is a 3 star hotel, ideally located on the banks of the river Foss, alongside the historic city walls, within 5 minutes walk of the main city centre and a short drive to the University of York. All the en-suite contemporary rooms have internet access and satellite TV. Facilities include Elements Restaurant, Bar, indoor heated swimming. There are 8 fully-equipped function rooms for up to 210 people, perfect for meetings or weddings. ... more   less 
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Also Known As:
Novotel York Centre Hotel York
Novotel York Centre Hotel
Novotel York
Accor York Centre
Hotel Novotel York
York Novotel

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Novotel York Centre
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