this is an average hotel it does everything OK but does nothing great. breakfast was good, ensuite good, bed good. can comment on swimming pool (being renovated at the time) nor restaurant as I never ate there what I will say is that this hotel is NOT in or close to the city centre nor the station. walking 20 minutes... More

Stayed for 3 nights in the week on a room only rate. Friendly receptionist on check-in and check-out. Phonecall to check that everything was ok with the room was a nice touch. The important things in the room were clean i.e. the bed, bathroom and floors, there was just a lack of attention to detail elsewhere, the desk and stand... More

This is by far the best hotel we have had the pleasure to stay at! All of the staff we met, were a credit to the company and deserve to be told. A special mention from myself must go to Gregory the French barman, he is a 'Cracking fella!' He was teaching me to speak English in a French accent.... More

Having stayed at this hotel before we decided to return. We stayed for the new year and what a great time we had. All staff were friendly and efficient. Room was clean and the bed was lovely and cosey, also the shower area was excellent. Good choices for breakfast and also evening meal was good too. Brilliant location,just nice for... More

Stayed here when extending a recent business trip to York. The room was a good size, with some good amenities including mini bar, safe, iron and ironing board. It also had a door leading to the entrance which is ingenious as helps block out some of those hotel noises on corridors. Bathroom clean and with a separate loo. Downside was... More

This hotel was a last minute booking after deciding to stop over in York. Super hotel, staff friendly & helpful, Room was lovely, warm and clean, gorgeous big comfy bed (which we didnt want to get out of the next morning). Shower spacious (would of liked a non slip mat in there) We didnt eat at the hotel but I'm... More

Excellent mattress! Good food. Convenient location. Helpful staff. Until checking out the stay was very good. Unfortunately, the checking out process was very slow and the complimentary extras offered (due to a booking mix up) had been charged for. However, on the whole we would visit again. More

Weighing up all factors, this is a good choice as a base for a city break or as a business stopover; near York town centre and amenities, parking on-site (payable), a wee swimming pool to keep the kids happy, xbox and play area in reception lounge, nice dining room with decent breakfast (although I'd eat out at night rather than... More