Very pleasantly surprised by this hotel, room was very nice, clean, a good size, and had everything that was needed for an overnight stay. Extras also on offer from reception, a lot of effort seemed to have gone into making sure anything you could possibly think of was available if required. Breakfast was good and all served to you at... More

Loved our trip to York. So much culture, sights and history, we really could have stayed longer! The hotel itself is a short walk into the city, which we enjoyed, although buses do come by regularly. The place could do with a bit of TLC although the bedrooms seem to have had a half-refurb recently, where some of the room... More

Drove up the road and could not believe my eyes the Kilima Hotel looked really delipidated. When the picture were taken which are on the web is any one's guess. The whole front of the hotel needs refurbishing as does the rest of the hotel. The furnishings are really out of date which is a pity as the staff are... More

We have stayed at this hotel a few times, in the past (year 2008). However, this stay at this hotel was not planned on this occasion, due to most of the hotels being fully booked due to the racing at York. We had booked a Guest House for 2 nights as a last minute trip to York with our 8... More

loved this hotel, food, staff and service excellent and much better than staying in York Centre More

Spent two nights here as a surprise treat to celebrate my husband's 60th birthday. Could not fault anything. Very friendly staff, lovely food, ideal location being about a 15 minute walk to the City Wall. Had a four poster room with a separate living area, with a TV in each room so no arguing. Gorgeous complimentary toiletries - and nothing... More

A very nice hotel with friendly helpful staff. Situated close to the city centre and station ( a 15 minute walk at most - although there is a bus stop opposite the hotel) and despite being on a fairly busy road the hotel was quiet. I was surprised to find the hotel being part of the Best Western group as... More

Spent a couple of nights here last week. Chris on reception was excellent, as were all the staff. We had a suite which was really nice and comfortable. Everything was clean and inviting. We had dinner, bed & breakfast on both nights, which we found was excellent. There are several choices on the menu but it was the same each... More

Very nice friendly hotel with personal service. Very good value for money, good sized room, good breakfast and evening meal. Location is handy for the city, just leave your car in the free hotel car park and jump on the no.1 bus which stops right outside. A great bonus for us was having a pool and steam room (for hotel... More