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All 47 York hotels

Marmadukes Hotel

St Peters Grove | Bootham, York YO30 6AQ, England
Hotel amenities
Marmadukes Hotel
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72%
Ranked #28 of 47 hotels in York
169 traveller photos
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404 reviews from our community

Traveller rating
    172
    114
    57
    40
    21
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Families
24
 
Couples
280
 
Solo
7
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wrexham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW via mobile

We go to York virtually every month and this is the first time we have stayed here! Absolutely fantastic in every way in fact so much so we have booked the loft suite for next month! We stayed in a four poster room and it was gorgeous and certainly ticked every box. The staff are lovely and nothing is too... More

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See 4 more reviews by Suerp5 for York
Bakewell
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 22 May 2013 NEW

Hi, I didn't stay at this hotel, I didn't like the smell in the toilets. I checked out as I didn't like the paint work on the windows, there was cigarette burn in the dirty net curtain. This hotel has other issues, all on trip adviser by other people. I had to pay on check in!! never had to do... More

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Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
24 May 2013

I am very sorry that you chose not to stay with us. The refund given to you was for the second of the 2 nights booked. Unfortunately due to the fact that you viewed your room prior to making payment ,and elected to stay with us, I was unable to refund for the first night as the room had been... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW via mobile

I have just come back from staying at Marmadukes in the loft suite. This Hotel and room is by far the most amazing place i have ever stayed in York. I have been to York about 20 times and there is no where close to this hotel. I have never left reviews for anywhere i have ever stayed i just... More

Was this review helpful? Yes 1
Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
24 May 2013

Wow what an amazing review thank you! You were a delight to have stay with us as your enthusiasm throughout your stay was utterly infectious and judging by this review that has yet to wear off. It is such a boost to myself and my team when we know that we have satisfied our customers and exceeded their expectations I... More

Salford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

I've just stayed at Marmadukes over the weekend with my partner and although it's a nice hotel with friendly and professional staff I was disappointed with the room we had (502) we were meant to have another room but we got upgraded and at first I was really pleased of the gesture but when we got to the room I... More

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Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
22 May 2013

Thank you for taking the time to leave us feedback. Your comments are all very constructive and I thank you for bringing your issues to our attention in such a way. Your comments and issues have been taken on board and are being dealt with by our team I hope we can welcome you back again in the future More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 16 May 2013

My wife and i stayed at Marmadukes on a recommendation from a friend. After a long haul flight Marmadukes was the perfect place to start our holiday and recover from jetlag. The staff are friendly and helpful and the rooms are interesting and look as good as the photos on their website. Breakfast was good and the hotel is only... More

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Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
19 May 2013

Thank you for taking the time to leave such positive feedback. I am delighted that we were able to provide you with the comfort and service you required after such a very long trip. I hope you enjoyed the rest of your time in England and look forward to welcoming you back to Marmadukes should you cross the waters again More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 May 2013

Stayed for one night in Marmadukes and really enjoyed it. The hotel is in a leafy area about 15 minutes walk to the historic centre, or a £5 taxi ride. The rooms were homely with beautiful solid wood furniture and good quality linen. While the chandelier and roll top bath added a luxurious touch. I also found the staff to... More

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Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
17 May 2013

Thank you for your lovely feedback. I am delighted that you enjoyed your stay with us I hope we can welcome you back in the near future More

1 review
5 of 5 stars Reviewed 14 May 2013 via mobile

Me and my husband stayed here as a treat, booked on secret escapes, we got a bargain. The room was lovely decorated, with antique individual furniture, no mass produced stuff!!!! Staff tho quite scarce were helpful. Breakfast was cooked as ordered which was lovely as it hadn't been sat there all morning. Only problem was I had to stand on... More

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Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
17 May 2013

Thank you for taking the time to leave feedback for your recent stay. I am delighted that you had such a lovely stay. Your comments regarding the bathroom mirror conjured up an amusing picture but I apologise for any inconvenience this caused you and should you return I will endeavour to find you a freestanding mirror More

London, United Kingdom
1 review
2 of 5 stars Reviewed 13 May 2013

We stayed in room 516. A few points : Woken both mornings by staff, talking, swearing and smoking outside the window. Shower head fell off when we turned on the shower (very old bathroom). Keys didn't work for the 2 nights we stayed. Awful smell of drains.

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Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
17 May 2013

Thank you for taking the time to leave feedback regarding your recent stay. I am so sorry that we fell short of your expectations. The issues regarding your room have now been rectified, a new shower head has been fitted. I appreciate the issues with your door lock must have been frustrating but unfortunately we are sometimes at the mercy... More

Northallerton, United Kingdom
1 review
5 of 5 stars Reviewed 13 May 2013

What a wonderful stay we had at Marmadukes. The Loft suite is amazing with contemporary decor, a lovely large bathroom with roll top bath and very comfy bed. The staff were very friendly and couldn't do enough for us from making our reservation, dealing with my dairy intolerance with out hassle, recommending places to go in York, helping with our... More

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Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
17 May 2013

Thank you very much for such wonderful feedback. It is always a pleasure to know that we have provided such an excellent service and fulfilled our guests expectations. I look forward to welcoming you again on your return visit More

Watford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 May 2013

marmadukes appeared to have mixed reviews which I only read once I had booked, so I was unsure if it would meet our hopes. We needn't have worried , this was a v good quality experience, helpful but not intrusive staff, comfortable room , we had the four poster, with high quality linen . Breakfast was a delight, lots of... More

Was this review helpful? Yes 2
Marmadukes H, General Manager at Marmadukes Hotel, responded to this review
10 May 2013

Thank you very much for such a positive review. I am delighted that you enjoyed your stay with us. I have passed your comments regarding breakfast on to the chef who is pleased his efforts are recognised. Unfortunately due to parking on site being limited we feel it only fair to charge guests who park here in line with the... More

 
 
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Additional Information about Marmadukes Hotel

Also Known As:
Marmadukes York
Marmadukes Hotel York
Address: St Peters Grove | Bootham, York YO30 6AQ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar/Lounge Free Breakfast Suites
Hotel Style:
#2 Romantic Hotels in York
#13 Business Hotels in York
Price Range: $$
Reservation Options:
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Marmadukes Hotel
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