If you want luxury do not stay here. It is very scruffy and the decor has seen better days. The room was adequate but the bathroom was not nice. The shower was terrible and it was difficult to get wet as the water pressure was so weak. I also found the hotel noisy due to other guests or the staff... More

My colleague arrived here to find her bathroom was filthy and had not been cleaned, there was no loo roll, there was a hole in the cupboard, and the light fitting in the bathroom was covered other with tape, suggesting a potentially dangerous electrical fitting, which could be a fire hazard. When she complained she was shown to another room,... More

My daughter is spending her 21st Birthday at the Victoria Hotel this weekend. She has arrived to a lovely comfortable hotel with exceptional staff. I would particularly like to thank Milos for all the help I have received with making today a special occasion for my daughter. It's been fantastic to have someone who will go the extra mile and... More

This hotel is very dated which would be fine if it was clean, however it is not! The towels were stained and threadbare. The sheet had holes in it and there were hairs in the bed! There were stains on walls and carpets. The bathroom was dirty with hairs down the plughole and suspicious stains all over the tiles. The... More

A friendly welcome at this hotel convenient for city centre. Free parking and bus stops nearby although it's not far to walk. Room was warm and bed clean and comfortable. Unfortunately it is spoiled by poor level of housekeeping. Bathroom was not sparkling and the shower didn't work so had to have a bath. Cobwebs on light fittings and ceiling.... More

I stayed here on New Years Eve with my partner. If all you are looking for is somewhere to lay your head for the night or even a couple of days then this is the place. The decor isn't the best, lots of patterns and ornaments, but then some people might like that. The receptionist was polite and friendly. Our... More

Staff was friendly, accomodating and helpful. The room and bathroom was clean although it was worn and faded. The TV is small and Breakfast is available only at 8am and I would have wanted it earlier. The English breakfast was good I think. Reception is not available 24hrs. The lobby door will be locked but they will give you a... More

I would never stay here again! Friend and I had booked two single rooms for one night. Obviously, it's just a two star so was just expecting a bit faded and worn but clean. Clean it most certainly was not! The kettle had dirt encrusted on lid and the tea tray was stained. The wash basin was dirty, as was... More

Can't understand the negative reviews for this hotel, if your looking for a 4 or 5 star hotel, book one. We had booked a one night stay, got a lovely welcome, staff were great, the room was clean with tea and coffee making facilities and complimentary biscuits, en-suite was clean. Breakfast had everything cold and hot, full english breakfast was... More