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Holiday Inn Reading - South M4, Jct.11

3.0 of 5
Basingstoke Road, Reading RG2 0SL, England
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Holiday Inn Reading - South M4, Jct.11
Ranked #14 of 32 hotels in Reading
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295 reviews from our community

Traveller rating
    64
    116
    67
    41
    7
See reviews for
Families
95
 
Couples
45
 
Solo
29
 
Business
103
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Leysdown, UK
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW

I booked into this hotel as the Holiday Inn further west was fully booked. My room was located on the ground floor close to the lobby and looked like it had been refurbished recently. Sleep quality was fine, as was the room service I ordered. The shower in the bathroom was especially nice, having a pulsing "massage" option. There were... More

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Northallerton, United Kingdom
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

We stayed as a family of 4 for our trip to Legoland and it was great. The room was on the first floor, it was lovely and clean,and spacious enough even with the 2 kids beds made up. Evening meal was superb, the kids ate free and they had good healthy choices on offer. It wasn't too expensive (compared to... More

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Olney, United Kingdom
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

I got the last room in the hotel - and my room was the disabled-accessible room - so slightly unusual layout but lots of space. As I expect from Holiday Inn, the room decor was reasonably smart and the staff were professional and friendly. I didn't eat in the restaurant (tip: there's a decent chippy directly opposite!) although I did... More

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Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 11 May 2013

Stayed one night , arriving late evening , friendly welcome , comfortable clean room , used the pool next morning & had a lovely breakfast in the restaurant before continuing our journey refreshed , would definate stay again .

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HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
13 May 2013

Dear Guest, Thank you so much for your review. We were very pleased to read your comments, which I have shared with the team with thanks. We look forward to welcoming you back soon. Kind Regards, Yvonne Martin Operations Manager More

Peterborough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 7 May 2013

Room was fine, clean and well equipped with all the usual tea and coffee making equipment, also a fridge (useful for hubbys beer!) and an iron and ironing board. Bed and pillows very comfy. Bathroom was clean, a bit on the small side but perfectly adequate. We made use of the onsite swimming pool which the children thought was fantasic!... More

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HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
13 May 2013

Dear Guest, Thank you for taking the time to review your stay with us. It was great to read your comments, especially those about our friendly and helpful team. We very much look forward to welcoming you back in the future. Kind Regards, Yvonne Martin Operations Manager More

Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 28 April 2013 via mobile

Firstly, it was a very long walk from reception to the room. The room and bathroom looked tired, in need of redecoration and new fittings. The only power socket was on the desk, a long way from the bed - difficult to put the phone on charge overnight and have the alarm nearby. The wifi was expensive and seemed to... More

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HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
2 May 2013

Dear Guest, Thank you for your review, and for taking the time to speak with me. Again, my apologies for the problems that you experienced. I do hope that we will be able to welcome you back in the near future, where I am sure that we will be able to redeem ourselves. Regarding WIFI, I am pleased to advise... More

Birmingham, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 24 April 2013

Stayed 2 nights. Very comfortable double bed. Very quiet. Bathroom a bit shabby. But the staff were excellent - helpful and friendly. WIFI extortionate price - £16 per day. Convenient location 5 minutes from J11 of the M4. And opposite a chip shop!

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HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
2 May 2013

Dear Guest, Thank you for taking the time to review your stay with us, and for your wonderful comments about the team! Thank you also for your comments about the bathroom, and pleased be assured that this has been taken on board. Regarding WIFI, I am pleased to advise you that IHG Properties will be offering free internet in all... More

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 24 April 2013

myself and my grandson aged 8 stayed here overnight it was his first time in a hotel and we where on our way to lego land our room was clean and very nice the food was lovely as was all the staff it was nice to be able to go for a swim which was also a clean and very... More

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HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
2 May 2013

Dear Guest, Thank you so much for your review on your recent stay. We were very pleased to hear how much you enjoyed your stay, and we very much look forward to welcoming you back. Kind Regards, Yvonne Martin Operations Manager More

Newcastle
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 April 2013

i found a used soap in bath from previous guests and people smoking from bedroom windows in to garden areas .....it was only £49 for the night though!! Have stayed at the holiday inn in maidenhead previously, which was a lot nicer than this.

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HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
24 April 2013

Dear Guest, Thank you for your review on your stay with us. I was very disappointed to learn of your experiences, and I would very much like to be able to speak with you personally. Please send your contact details to reading@ihg.com. Thank you again for highlighting these issues, and I look forward to hearing from you. Kind Regards, Yvonne... More

Taunton, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 April 2013

I found the hotel easily, parking a plenty. Staff from check-in to restaurant were very good. The room was an executive double and had everything for the business traveller. Free wi-fi would have been nice but there were several reasonably priced options. The restaurant menu was good. Breakfast for me is always toast and fruit, this was easy too, and... More

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See 2 more reviews by Guy D for Reading
HIReadingSouth, Manager at Holiday Inn Reading - South M4, Jct.11, responded to this review
24 April 2013

Dear Guest, Thank you so much for your review. It was great to read that you found our hotel to be in a good location, and that you were pleased with our staff and services. We look forward to welcoming you back soon. Kind Regards, Yvonne Martin Operations Manager More

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Additional Information about Holiday Inn Reading - South M4, Jct.11

Also Known As:
Holiday Inn Reading - South m4, Jct.11 Hotel
Holiday Inn Reading - South m4, Jct.11 Hotel Reading
Holiday Inn Reading
Reading Holiday Inn
Address: Basingstoke Road, Reading RG2 0SL, England
Phone Number:
Region: United Kingdom > England > South East England > Berkshire > Reading
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Reading
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Holiday Inn Reading - South M4, Jct.11 provides the perfect base for your stay in Reading, whether you are visiting the Reading Festival, taking your children to Legoland, or visiting the nearby Business Parks. Click here to book you Legoland Break including Accommodation, Breakfast & 2 day passes to the Park for up to 2 adults & 2 children. The Hotel is situated just half a mile from M4 Junction 11 and 2 miles from the centre of Reading. We have 202 fully air-conditioned bedrooms with High-speed Internet access, iron & boards, complimentary car parking and children stay and eat for free*. We are located only minutes away from Readings major business parks, Reading International Business Park, Green Park and Thames Valley Park. We are walking distance from the Madejski Stadium home to football team Reading FC and the London Irish Rugby Club. Nearby facilities include Legoland, Windsor Castle, Thorpe Park, Ascot & Newbury Race Courses and the Oracle Shopping Centre. Holiday Inn Reading South provides extensive leisure facilities in our Spirit Health Club with indoor pool, gym, sauna, solarium. * = Terms & Conditions Apply ... more   less 
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Holiday Inn Reading - South M4, Jct.11
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