Best Western Plus Stoke-on-Trent Moat House

Also Known As:: Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent; Best Western Stoke-On-Trent Moat House Hotel; Best Western Stoke-On-Trent; Stoke-On-Trent Best Western; Best Western Stoke On Trent

Address: Etruria Hall, Festival Way, Stoke-on-Trent ST1 5BQ, England

Region: United Kingdom > England > Staffordshire > Stoke-on-Trent

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Family Hotels in Stoke-on-Trent

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The BEST WESTERN Stoke-on-Trent Moat House Hotel offers comfort and convenience, just 5 miles off the M6 Motorway and within 10 minutes of Stoke's town centre. Ideally placed for a family break, the hotel is close to Alton towers, while Waterworld is within walking distance. Bowling and the cinema can be enjoyed nearby too! As for more relaxing, grown up places of interest, Trentham gardens and a scenic canal can be reached in a matter of minutes! Our onsite leisure club means you can relax without leaving the hotel. And did we mention that this hotel is proud holder of BEST WESTERN's 2010 'Hotel with personality' award? So you'll be sure to receive a warm welcome! ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Olotels, HotelsClick and Travelocity so you can book your Best Western Plus Stoke-on-Trent Moat House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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400 reviews from our community

See which rooms travellers prefer - 59 traveller tips

90210_MW

London, United Kingdom

2 reviews

Reviews in 2 cities

“Outstanding stay, a perfect holiday, all in one day!”

Reviewed 16 June 2013 NEW

I booked this hotel for a family stay over in between 2 days at Alton Towers (about half an hour away). I'd looked at Premier Inn pricing which is our standard hotel for family night away, but fancied something a bit different and a hotel that had a swimming pool. All in, the room with breakfast was about £115, and... More

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Dear 90210_MW Many thanks for such a great review on our hotel after your stay with us. It's great to hear such posative comments about the hotel and team. I am pleased to hear that you and your family enjoyed the 'Matthews Suite' and found it to be of great standard. I have passed on your comments to Dawn &... More

nicolasei

Roma

Contributor

20 reviews

9 hotel reviews

Reviews in 13 cities

3 helpful votes

“Best... stay”

Reviewed 15 June 2013 NEW

I spent some months in stoke for business and this hotel was the best choose ever, Nice room, clean hotel, nice food. If you like to stay in country place, the best stay is in here, very close to Hanley, Newcastle and waterways. All people working there were very nice and helpfull. If I'm going to stay again in stoke... More

Deborah B

Isle of Man

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

9 helpful votes

“Lovely hotel and location”

Reviewed 13 June 2013 NEW

Stayed for 3 nights with family - had booked a family room and we were delighted to be given a suite! The room was amazing - large bathroom, king-sized bed and bedroom area with flat screen tv then an archway into another large area which contained bunk beds, a sofa, chair, table and another flat screen tv + tea/coffee area,... More

Dear Deborah B, Many thanks for taking the time to post a review after your stay with us. I am delighted to hear that you and your family enjoyed the suite and that the room had all you need for that few days break. As you mentioned we are in a great location for that few days away been located... More

alanfuzzlancs

Preston, United Kingdom

Senior Reviewer

6 reviews

“Carla's Birthday”

Reviewed 9 June 2013

After a fantastic day at Alton Towers we headed off to this hotel upon arrival we were met with a very smart and cheery lady receptionist who answered all our questions jovially she showed us around the hotel to our rooms explained the Spa area and the restreaunt,upon opening the bedroom door we saw the grandest bed it was immaculate... More

ShenfieldFox

Brentwood, United Kingdom

19 reviews

Reviews in 10 cities

6 helpful votes

“Great Hotel and Great Food in restaurant as well”

Reviewed 8 June 2013

Stayed here as was working close by the next day. Found the place to be great. Ate in the restaurant in the evening as well and was pleasantly surprised with the service, ambience and food. Staff were very helpful throughout my stay.

Dear ShenfieldFox, Many Thanks for such a glowing review on your rescent stay with us at BEST WESTERN PLUS Stoke On Trent Moat House. I have shared all your comments with the team and they are all pleased to here that went some way to make your stay that little more enjoyable. We hope that you will visit us again... More

PhilipMears

Sidcup, United Kingdom

1 review

“Outstanding and good value”

Reviewed 7 June 2013

We stayed at the Best Western Stoke on Trent at the end on may for two nights as part of a trip to Alton Towers. We booked in on a Dinner, Bed and Breakfast basis as a family of four which represented excellent value for money. When we checked in we were give "The Mitchell Suite" which consisted of a... More

Dear PhilipMears, Thank you for your "outstanding" comments and compliments regarding our Team and hotel. I am sorry to hear that your son was not well during your trip and hope that he made a full recovery. I am exceptionally pleased that my team were able to assist you during this time. We pride ourselves on customer service and satisfaction.... More

Rich98761

Ascot, United Kingdom

“Excellent”

Reviewed 6 June 2013

We stayed here for 5 days recently, the bedroom was a good size and the bed very comfortable, there was a decent sized bathroom as well. Everything was clean and tidy. The food in the bar and restaurant was really good with plenty of choice. The staff are amazing, always helpful and friendly, they really seem to be happy in... More

Dear Rich98761, Many thanks for taking the time to post a review on your rescent stay with us at BEST WESTERN PLUS Stoke On Trent Moat House as a returning guest. It's great to hear such positive comments about the hotel and Team as we do our best to make sure that all guests have an enjoyable experiance whilst staying... More

Susan D

Calgary, Canada

1 helpful vote

“Great Experience at the Stoke-on-Trent Moat House!”

Reviewed 5 June 2013

Our group of six, Durand's Pottery Tour 2013, found the service at the Best Western Plus Stoke-on-Trent Moat House to be excellent! The staff were awesome and did everything they could to make our stay a very comfortable and memorable time. Our days began with a delicious breakfast, with a huge variety of foods to choose from. Dietary needs were... More

See 2 more reviews by Susan D for Stoke-on-Trent

JulieS1963

Rochester, United Kingdom

3 reviews

“Brilliant”

We had an excellent 5 night stay. We were greeted by a very helpful receptionist who was able to tell what there was to see in the local area, she was also happy to provide us with printed directions when we needed them. We had a lovely clean, spacious room. We had dinner and breakfast booked. The food was great... More

See 2 more reviews by JulieS1963 for Stoke-on-Trent

Dear JulieS1963, Many thanks for posting a review on your rescent stay with us at BEST WESTERN PLUS Stoke On Trent Moat House. It's great to here when we are doing things right, I have shared all your comments with all the team and they are pleased to here that they helped make your stay that little more enjoyable. Why... More

Taylorishardcore

Glossop, United Kingdom

“Much better/cheaper alternative than the alton tower$ hotel!”

Reviewed 3 June 2013

just got back from staying here this weekend with my girlfriend after a day at alton towers. The hotel its self was really clean and staff where very polite and helpful, rooms where a reasonable size and comfortable, The swimming pool although it was smaller than the picture made it look it was really good and the hot tub was... More

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