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Swan Hotel Lavenham

4.0 of 5
High Street, Lavenham CO10 9QA, England
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Swan Hotel Lavenham
Ranked #1 of 1 hotels in Lavenham
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377 reviews from our community

Traveller rating
    267
    69
    29
    6
    6
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Families
44
 
Couples
250
 
Solo
5
 
Business
12
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cleethorpes, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 NEW

We stayed at this pub / hotel for a wedding base. Upon arrival we were greeted and sent to our room (think the bell hop expected a tip, we were unsure?? never stayed in a pub where the bell hop expected a tip!!! He did not carry our bags to our room!!) We ate in the bistro on the first... More

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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 7 May 2013

We visited over the May Bank Holiday, to celebrate my father's birthday. Booked a Newmarket Package, ie racing for the day plus bed, breakfast and evening meal at the hotel. The whole trip was brillantly organised, the staff couldn't have been more helpful and informative and we had a really fabulous weekend. Parking on site, lovely little garden, bar, excellent... More

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Bedford, United Kingdom
Top Contributor
51 reviews 51 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 28 April 2013

We visited Lavenham on a rainy day while on a drive to a weekend away with friends. What a charming town/village. We didn't stay at this hotel but went in for a drink. Upon entering we immediately decided to have lunch. We took this in the Airmans bar and it was very very good. The atmosphere was great, the staff... More

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IngoWiangke, General Manager at Swan Hotel Lavenham, responded to this review
9 May 2013

Dear Winewing Thank you for you feedback, how lovely that you after visiting you decided to return. I am pleased to read you enjoyed both visits and I do hope to welcome you back in the future. Kind regards Ingo More

Salisbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 April 2013

This is another hotel I've stayed at many times, usually on business but once or twice for a long weekend in the Winter when it's at its best. The hotel dates back a long way and has a history to match. Set in Lavenham, Suffolk, the character of the building is in keeping with the area and one can stay... More

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IngoWiangke, General Manager at Swan Hotel Lavenham, responded to this review
9 May 2013

Dear Steve Thank you for your kind comments. I am pleased to read your enjoyed our the traditional style and history of the hotel, how lovely that you can share the US history with your American friends. We hope to welcome you back to The Swan in the near future. Kind regards Yvonne More

Billericay
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 April 2013

Myself and my wife decided on a "spur of the moment" first visit to Lavenham. It was such a lovely place that we agreed we would spend the night there. We walked into The Swan expecting to find a typically English 3 star hotel pretending to be 4 star. How wrong we were. From the moment we walked through the... More

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IngoWiangke, General Manager at Swan Hotel Lavenham, responded to this review
9 May 2013

Dear MichaelK Thank you for taking the time to share your experience at The Swan on your ‘spur of the moment’ trip. Your feedback is delightful to read and I will pass your kind comments on to the team. I look forward to welcoming to back to the Swan. Kind regards Ingo More

Ipswich, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 April 2013

At the weekend, I was treated by my partner, to a weekend stay at the swan hotel in lavenham. From the moment we arrived to the time we left, we both had an amazing time. We stayed in room 12, which was a lovely oak beamed room with bags of character and history. I was greeted with a birthday card... More

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IngoWiangke, General Manager at Swan Hotel Lavenham, responded to this review
1 May 2013

Dear Carl Thank you for taking the time to share you experience with us, what a lovely treat from your partner. I am very pleased you enjoyed every moment and will pass your kind comments on to the team. We look forward to welcoming you back Kind regards Ingo More

London
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 22 April 2013

London to Lavenham on a Friday late afternoon was a refreshingly easy journey, compared to the slog to the Cotswolds for example. Lavenham has some beautifully preserved tudor buildings, with the Swan Hotel being one of them. The hotel's accomodation dates to 1485 and you definitely know it from the weaving corridors and lopsided floors. It's not on the market... More

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IngoWiangke, General Manager at Swan Hotel Lavenham, responded to this review
1 May 2013

Dear Bilbo Thank you for taking the time to share you experience. I am pleased to read that overall you enjoyed your stay with us and that you enjoyed the unique charm and character of the building. I do hope you will visit again soon, please do let me know if you would like to discuss further. Kind regards Ingo More

Windsor, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 April 2013

We stayed at The Swan for the weekend in March - it was snowing heavily when we arrived however it just added to the beauty of the village and the hotel. We stayed in a Superior room which was beautiful, however the only big downside was our room was directly above the kitchen the smell was awful and the noise... More

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IngoWiangke, General Manager at Swan Hotel Lavenham, responded to this review
1 May 2013

Dear Becky Thank you for your comments and taking the time to share your experience. I apologise for the difficulty that you experienced and it is very rare to have noise and smell problems due to the kitchen. We believe a faulty extraction unit was the reason for the discomfort. We are, however, happy to report that this issue has... More

Ascot, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 17 April 2013 via mobile

Really enjoyed our stay at the Swan. It was our first visit to Lavenham. In spite of the unexpected snow, we enjoyed the sights and atmosphere of this impressive and welcoming town. Our room was very spacious, with its own living room. The bed was very comfy and the bathroom well appointed. We were very impressed that the receptionist took... More

Was this review helpful? Yes 1
IngoWiangke, General Manager at Swan Hotel Lavenham, responded to this review
29 April 2013

Dear VespaMan Thank you for visiting, I am pleased you enjoyed your stay with us. What a shame there was snow but I do hope you have a chance to visit Suffolk in the Summer, it is truly beautiful. Kind regards Ingo More

Wickford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 17 April 2013

Just home from another lovely, relaxing visit. We took advantage of the Spring into Suffolk offer and had great three night stay, fantastic food, atmosphere and staff. Nothing was too much trouble. We were in room five, a huge room with a nice seating area and more than enough space for the travel cot the hotel had provided. A relative... More

Was this review helpful? Yes
IngoWiangke, General Manager at Swan Hotel Lavenham, responded to this review
29 April 2013

Dear Bigears I am pleased to read you enjoyed it so much you are already planning your next visit; we look forward to welcoming you back. Thank you for your kind comments, I will pass these onto the team. Kind regards Ingo More

 
 
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Additional Information about Swan Hotel Lavenham

Also Known As:
Lavenham Swan Hotel
Address: High Street, Lavenham CO10 9QA, England
Phone Number:
Region: United Kingdom > England > East Anglia > Suffolk > Lavenham
Amenities:
Bar/Lounge Free Breakfast Free Parking Pets Allowed Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 1 hotels in Lavenham
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of an AA four star 81% rating and two AA Rosettes. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic Old Bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st Century innovation. ... more   less 
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Swan Hotel Lavenham
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