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Kensington House Aparthotel

4.0 of 5
5 Osbourne Road | Jesmond, Newcastle upon Tyne NE2 2AA, England
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Kensington House Aparthotel
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102 reviews from our community

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Traveller rating
    68
    23
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Date Rating
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

I was celebrating my 26th birthday last weekend, and decided to book a trip to Newcastle with my housemates from university who I have stayed close with since graduating a few years ago. Once I had this idea, I found it surprisingly difficult to find any suitable apartment-based accommodation that catered for 5 people. We wanted to avoid a hotel... More

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Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2013

Great Location for getting out and about in Newcastle. Just off the city centre and opposite a Metro Station. Stylishly decorated with every amenity you would require the Kensington House Aparthotel is definitely a place to stay. There is ample free parking at the front and rear of the Hotel.

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
16 May 2013

Thank you for taking the time to write a review for us we are glad you enjoyed your stay with us and look forward to seeing you again in the future. Kind regards Gillian Hall General Manager More

1 review
5 of 5 stars Reviewed 25 April 2013 via mobile

I stayed at Kensington for my daughters birthday. Staff were amazing made her feel so special and they were really helpful. Rooms were decorated lovely with plenty of space. Really good location value for money.

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
16 May 2013

Thank you for taking the time to write a review for us, we are glad you enjoyed your stay with us and your daughter enjoyed her birthday we look forward to seeing you again in the future Kind regards Gillian Hall General Manager More

London
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 April 2013

Really good value (during week) Always clean and fixtures of good quality Good location We have stayed several times in the last year , no complaints at all Gets very busy at weekends but no complaints , apartments are nice & modern Complementary juice in fridge or a vending machine would be great tho

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
23 April 2013

Thank you for taking the time and writing a review for us, we are glad you enjoyed your stay with us, during the week we have started putting orange juice cereal and water in the apartments, we look froward to seeing you again in the future Kind regards Gillian Hall General Manager More

Carlisle
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 16 April 2013

I don't want this review to be a slanging match, I merely want to point out where there could be improvements. The apartment itself was great for what we needed & worked out much better value than a hotel. It was modern, had a spacious living area and cosy bedrooms. The bathroom & kitchen were very modern & having a... More

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
23 April 2013

Thank you for taking the time to write a review for us. All comments good or bad can help us to improve. I agree your apartments should have been together this was an oversight on the receptions part, and there should have been no reason why you could not pay part cash and part card on arrival. I apologise there... More

Kingston-upon-Hull, United Kingdom
1 review
5 of 5 stars Reviewed 14 April 2013

The hotel we had originally booked to stay at became overbooked and as a result we were offered alternative rooms here, which couldn't have worked out better! The hotel was centrally located and taxi's into town were only a few pounds between the 7 of us. Staff were so friendly and helpful and were more than welcoming to say we... More

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
23 April 2013

Thank you for taking the time and writing a review for us. We are pleased you enjoyed your stay with us and look forward to seeing you again in the future. Kind regards Gillian Hall General Manager More

Nottingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 April 2013

Great place to stay on a regular basis and beats hotels any time. The staff are friendly, especially Ruth - what a great asset she is to the company, I hope they realise what a gem she is. The apartments are 'plush', very comfortable, everything you need to keep you independent - especially with Waitrose up the road!! A great... More

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
23 April 2013

Thank you for taking the time and writing a review for us. We are glad you enjoyed your stay, Ruth is very helpful as are all the team and it makes it all worth while when guests enjoy their stay we look forward toseeing you again in the future. Kind regards Gillian Hall General Manager More

Cleveland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 April 2013

I booked this hotel in February and requested a room on a low floor and a large bed. When we checked in on Saturday afternoon we were told the room was on the top floor and there was no lift! The reason I had requested a low floor is that my husband has two artificial hip joint replacements which are... More

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
3 April 2013

Thank you for taking the time to write a review for us, we are sorry we have disappointed you on this occasion. We try our best to accommodate guests requests but this is not always possible, as we explain when requests are made. We ares sorry you feel unable to stay with us again because of this. Kind regards Gillian... More

Derby, United Kingdom
1 review
5 of 5 stars Reviewed 1 April 2013

This is the second time I have visited the apartments. This time it was on a girls night out. The staff was very friendly and more than happy to help with everything. Lovely clean spacious rooms and lovely bathroom. I love the shower!!!! Would recommend to anyone! Will be going back soon!!

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GillHall, General Manager at Kensington House Aparthotel, responded to this review
3 April 2013

Thank you for taking the time to write a review for us, we are glad you enjoyed your stay with us again, and look forward to seeing you again in the future. KInd regards Gillian Hall General Manager More

Louth, Lincs, England
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 24 March 2013

Stayed overnight as family of four ( all adults). As parents we had the double room and our two young adults shared a twin room. Ask for the Pelham Apartment if these are the type of rooms you require. The receptionist was very welcoming and helpful. The apartment was far more comfortable and trendy than any hotel I have stayed... More

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See 2 more reviews by Louthgrays for Newcastle upon Tyne
GillHall, General Manager at Kensington House Aparthotel, responded to this review
26 March 2013

Thank you for taking the time to write a review for us. We are glad you enjoyed your stay with us, when you stay with us again request the apartment with two showers we only have a couple, but if you ask for one when making a reservation we try our best to accommodate this. We look forward to seeing... More

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Additional Information about Kensington House Aparthotel

Also Known As:
Kensington House Aparthotel Hotel
Kensington House Aparthotel Hotel Newcastle Upon Tyne
Kensington Hotel Aparthotel
Address: 5 Osbourne Road | Jesmond, Newcastle upon Tyne NE2 2AA, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Free Parking
Hotel Style:
#4 Luxury Hotels in Newcastle upon Tyne
#6 Business Hotels in Newcastle upon Tyne
#10 Family Hotels in Newcastle upon Tyne
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
New to 2008, Kensington House Aparthotel is ideally located next to Jesmond Metro Station with easy access to Newcastle Centre and the airport. Set in the exclusive cosmopolitan Jesmond area, Kensington House Apartments offer stylish contemporary accommodation in a great setting. With a wide range of bars and restaurants on the doorstep and the city centre just minutes away, these two bedroom apartments are an ideal base for business and leisure travellers alike. ... more   less 
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Kensington House Aparthotel
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