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All 80 Newcastle upon Tyne hotels

Novotel Newcastle Airport

3.0 of 5
Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Hotel amenities
Novotel Newcastle Airport
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373 reviews from our community

Traveller rating
    90
    172
    65
    31
    15
See reviews for
Families
106
 
Couples
102
 
Solo
44
 
Business
81
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
4 of 5 stars Reviewed 15 June 2013 NEW via mobile

I stayed here with my husband earlier in the year and really enjoyed it. We were not here to use the airport we were just away for weekend so It's close to the metro centre which was great. The restaurant is a bit pricey but the breakfast is lovely and the appearance of the hotel is also lovely. We have... More

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review
17 June 2013

"Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, [General Manager Sheena Hodgson] " More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

Stayed overnight on June 5 before our holiday. The room was very comfortable and well equipped. We ate in the bar downstairs and enjoyed our meal thoroughly. The menu had a varied choice and the only criticism was it was a little pricy. We had the parking package and were well satisfied overall. We will be back.

Was this review helpful? Yes 1
sha909, General Manager at Novotel Newcastle Airport, responded to this review
17 June 2013

"Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, [Sheena Hodgson General Manager ] " More

Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 14 June 2013 NEW

As part of a large chain I would have expected better - I went for a swim and sauna, what a disappointment. The pool was on the small side but I could see that before I went in but what got me was the sauna, to say it worked might infringe trade descriptions. After standing for 10 minutes I gave... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review
17 June 2013

"Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. On a positive note, I can confirm that we will be going to free wifi access at the end of the month Kind regards, [Sheena Hodgosn General Manager] " More

London, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 June 2013

Everytime I come to Newcastle I stay here. I think its a great little hotel, staff are friendly and rooms are nice. Bit expensive but not too much. The breakfast is nice what you would expect from a budget hotel really.

Was this review helpful? Yes 1
Arnside
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 11 June 2013

We stayed one night to see a Neil Young and Crazyhorse gig in Newcastle ( that was a major let down!). Hotel was o.k. though,quite an imposing brick built building and very nicely done inside with lovely tree planted parking areas and surrounded by greenery outside. Only a short Metro Train ride into the City centre for £2.50p. single ticket.... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 June 2013 via mobile

Traveling for work you don't always expect much but this was a nice lol gem! Lovely breakfast and staff couldn't be more helpful to a confused southerner! The rooms need a touch of work and the walls are thin so noise travels from the corridors but the bathroom was lovely and breakfast perfect to start the day ! I know... More

Was this review helpful? Yes 1
Cardenden
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 June 2013

The hotel was very good in all areas. The food was very good, the service was excellent. The swimming pool and sauna, although small, were a welcome addition. Room qua;ity was good for a double room. The problem was I booked for family of four sharing a room. i thought this would be a family size room but it wasn't.... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
sha909, General Manager at Novotel Newcastle Airport, responded to this review
10 June 2013

"Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. Just to clarify - Novotels are purpose built to specification relating to the sizes of the bedrooms, although occasionally we do build in some suites. Please check for your next reservation if the hotels offers this specific room type. I look forward... More

Reading, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 June 2013

Excellent value for money. Friendly helpful staff. Didn't eat in the hotel but would have liked to a the menu looked good. Although situated near an airport the double glazing obviously works didn.t hear one plane or any traffic noise.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
sha909, General Manager at Novotel Newcastle Airport, responded to this review
10 June 2013

"Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, [General Manager Sheena Hodgson] " More

Berwick-upon-Tweed
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 June 2013

Several members of the staff were friendly and helpful but whilst the size, amenities and cleanliness of the room was fine, the carpet was stained and the general look was dull and dated. We did not enjoy the food at dinner, an omelet was dry and a pizza short on toppings also the eggs on the breakfast buffet had been... More

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review
10 June 2013

"Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, [General Manager Sheena Hodgson] " More

Manchester
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 June 2013

Selected this hotel as stayed a number of years ago. Was annoyed to discover that since my last stay parking charges had been introduced, not having to pay for parking in Newcastle Centre being a contributing factor in selecting this hotel. I mentioned this at reception and was told that I wouldn't be charged, only to be charged on checkout.... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
sha909, General Manager at Novotel Newcastle Airport, responded to this review
10 June 2013

"Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Kind regards, [General Manager Sheena Hodgson] " More

 
 
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Additional Information about Novotel Newcastle Airport

Also Known As:
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Novotel Newcastle
Newcastle Upon Tyne Novotel
Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotels in Newcastle upon Tyne
#14 Family Hotels in Newcastle upon Tyne
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Novotel Newcastle Airport offers state of the art facilities with stylish new design. Located 5 min drive from Newcastle International Airport now offering shuttle service and flight information screen. 126 en suite rooms including accessible rooms andinternet. Elements Bar and Restaurant. Ideally placed for conference and events with 8 rooms (200 persons) and leisure suite with indoor heated pool, sauna, gym. Easy reach of city centre night life, Metro Centre shopping and the Northumberland coast. ... more   less 
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Novotel Newcastle Airport
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