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Holiday Inn Newcastle - Jesmond

4.0 of 5
Jesmond Road, Newcastle upon Tyne NE2 1PR, England
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Holiday Inn Newcastle - Jesmond
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246 reviews from our community

Traveller rating
    101
    101
    27
    11
    6
See reviews for
Families
35
 
Couples
55
 
Solo
11
 
Business
79
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
taunton
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2013

Great staff so helpful and friendly. Upgraded room as we had recently got married. Modern lovely room. Great shower and big comfy bed. We would stay again. 2 min walk to metro stop where you can reach anywhere in the area from

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Sint-Katelijne-Waver, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 5 May 2013

My wife and I stayed here for 4 nights. It is a nicely renovated facility. The bars and restaurant were excellent, and the staff we spoke to were very nice. The food was very good. The bed was very comfortable. However, the room was cold, especially the bathroom. There was insufficient space to hang our clothes. The lighting was very... More

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1 review
5 of 5 stars Reviewed 1 May 2013

I stopped in this hotel for one night when I was going to see a concert at the metro radio arena. It was a short taxi ride away from the area a the location was easy to find, and handy for amenities, there was loads of parking, the staff were really nice and helpful, the rooms were immaculate and stylish,... More

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Stirling, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 26 April 2013

Great hotel, comfortable beds, lovely bathrooms, great breakfast. Great hotel for a weekend away in Newcastle not far from Gosforth Race course or city centre.. Bonus to have secure parking right under the hotel .Cannot recommend it any more highly value for money.

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Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
15 May 2013

Wow, thank you so much for a fantastic review! I am so pleased that you would recommend our hotel and hope you will revisit us again in the near future! Kind Regards Amy Callanan Front of House Manager More

Rugby
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 8 April 2013

Rooms are comfortable but need more sound proofing as the doors banging closed in the early hours is very distracting. Avoid if there is a wedding. Bar is ok but live music can deafen. Restaurant good. Parking ok if get there early enough as otherwise can be full. Spaces not very wide

Was this review helpful? Yes
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
25 April 2013

Thank you for your review, I was very sorry to read your comments regarding your recent stay and can only apologise for the noise you encountered from the doors banging - we do currently have soft close on all doors but I will pass these comments over to our Maintenance Manager. We have limited complimentary parking facilities which are on... More

Halifax, United Kingdom
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 April 2013

Easy to find hotel with bonus of on site parking. Metro is a stones throw up the road & into city centre in no time. Rooms were spacious & clean. The stay were very friendly & explained everything we would need to know.

Was this review helpful? Yes 1
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
25 April 2013

Thank you so much for your lovely comments!. We are very proud of our hotel and especially the service our employees provide to all our guests! I do hope we will see you again in the future, Kind Regards Amy Callanan Front of House Manager More

Reigate, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 April 2013

We stayed for 5 nights over Easter as visiting family. Great location, 15 minute walk to Northumberland Street and close to Osborne Road. The man on reception was very helpful on check in. He saw we had a very young baby so gave us a large room. Someone assembled a travel cot within 10 minutes of our arrival which looked... More

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See 4 more reviews by ReigateF for Newcastle upon Tyne
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
25 April 2013

Dear ReigateF, Thank you for your lovely review. I was very sorry to read your comments regarding your heating in your bedroom, I have noted your comments and passed these over to our Maintenance Manager to investigate further. Thank you and if you are in the area again we hope you choose Holiday Inn - Newcastle Jesmond as your preferred... More

Workington, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 April 2013

Stayed for one night as part of a leisure break. Have stayed in a lot of Holiday Inns in various parts of the country and found this one to be a very clean and modern hotel, rooms spotlessly clean, I was offered an upgrade which was a nice surprise. The staff were very friendly and helpful the atmosphere in the... More

Was this review helpful? Yes 1
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
25 April 2013

Dear Richard, Thank you for your lovely comments after your recent stay! I am delighted that you enjoyed it so much, and hope we can welcome you back in the future. Kind Regards Amy Callanan Front of House Manager More

liverpool
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 April 2013

Just returned from newcastle stayed in holiday inn newcastle jesmond.would recommend the hotel,nice staff lovely food and great king room,near osbourne terrace,wine bars and restauraunts. and 5 min from quays.

Was this review helpful? Yes 1
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
24 April 2013

Many thanks for taking the time to post such a positive and fantastic review! We are delighted that you would recommend our hotel and hope to see you again in the near future! Kind Regards Amy Callanan Front of House Manager More

Milton Keynes, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 March 2013

I have stayed in many hotels over many years and have been a PCR Platinum elite member for too many years to remember. In this time I have NEVER been met with such a warm, friendly, smiling, happy receptionist as the lady Kim at this property. I hope the management realise what a shining star they have. As a snarl... More

Was this review helpful? Yes 1
Amy C, Front Office Manager at Holiday Inn Newcastle - Jesmond, responded to this review
24 April 2013

It is a delight to read such a fantastic review on a member of our team, I will pass over this information to her. Thank you for taking your time to write a lovely review on Kim, we are truly thankful she is part of our hotel and appreciate the excellent service she supply's to all of our guests. We... More

 
 
Holiday Inn Newcastle - Jesmond
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Additional Information about Holiday Inn Newcastle - Jesmond

Also Known As:
Holiday Inn Newcastle - Jesmond Hotel Newcastle Upon Tyne
Holiday Inn Newcastle - Jesmond Hotel
Address: Jesmond Road, Newcastle upon Tyne NE2 1PR, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotels in Newcastle upon Tyne
#8 Business Hotels in Newcastle upon Tyne
#11 Family Hotels in Newcastle upon Tyne
Price Range: $
Hotel Class:4 star (4*)
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