Pros: Central 5 mins from Station and public transport/ clean/ basic / good breakfast complimentary papers/ tea making equipment in room/helpful staff Cons: £10 charge for internet in rooms/ charge for leaving luggage/ continuous TV in public room/ no room safe and very very limited safe facilities at reception/ no wardrobe or drawers for clothing hence really only okay for... More

Stayed here for 3 nights, staff very helpful and pleasant. Gave us a room on the top floor as they had a party staying on the Friday night. Comfortable room nice and clean. Complimentary breakfast which is very adequate for us, as we do not have big appetites. Very central situated, compared with prices in other Hotels we would definately... More

I stayed in the Holiday Inn Express in Newcastle City Centre in Sept 2011 (in the toon for the Great North Run). The hotel was very busy with many runners in town. The staff were very efficient, booking everyone one in quickjly without fuss. The room was clean, basic enough but more than sufficient. A comprehensive buffet breakfast was included... More

Good location for Metro Centre. Room clean. beds comfortable, could have done with 2 chairs as it was a twin room! Breakfast good except for hot buffet, only eggs, sausage and beans. beans ran out quickly and on asking we were told there weren't any more. In a hotel? Let down by rowdy party on 2nd night in close proximity... More

This hotel does everything you would expect from a Holiday Inn Express - decent service, clean rooms, comfy bed and a decent buffet breakfast. It's also 10 mins walk from the city centre and has cheap parking (free overnight!) right next door. So far, so good....! Really, there's nothing to complain about at all, until 3am that is, when the... More

Great rooms, very clean. Excellent staff that helped us with everything we needed. Breakfast wasn't the best but for the price what can you expect. Literally minutes from central station, The Gate and Eldon Square Shopping Centre. One things for sure.. I'll definitely be back!! More

I was pleasantly surprised. Having stayed in other similar hotels in Newcastle - both for work - I wasn't expecting much (and was actually slightly dreading trying a new place), but the HIE was quiet and in such a handy location. The mainline station is just around the corner and the hotel is a short walk from the city centre.... More

After staying in several British oldey worldey hotels in August 2011 this was a relief: spotlessly clean, central, tastefully decorated and bright. Checked in by Kimberly who did a great job at making us welcome. will definitely go back More

Myself and me partner stayed in this hotel in November for 3 nights. We went over to see a Sunderland game and having heard so much about Newcastle said we would stay in the Holiday Inn Express. We found the location brillant as we got the metro from the airport into the city centre and the hotel is only a... More