We stayed here as we were attending an evening event at the NIA. Once we had found the poorly signed, by direction and by notice at the Car Park, parking we used the connecting stairs to the front of the hotel. This is closed later at night. We were warmly welcomed and sent on our way to a comfortable if... More

Stayed here to take advantage of the central location close to The Mailbox. Friends in Birmingham had recommended we stay here as the hotel had been refurbished, so we booked a Club level room to make use of the complimentary drinks/snacks and free wifi. The hotel is very easy to find and the car park, although slightly dark and uninviting... More

Great hotel for business or pleasure in Brum. Rooms were comfortable (with CP's pillow menu) and had fab views over the city. Breakfast was good (though let down on one morning with surly and slow service). The fitness room was well equipped and quiet when I was there, though this is good as it was far too warm and would... More

I have stayed two more times in CP and I am scheduled for another visit in the next 7 days. This hotel is consistently good and the standards appear to remain consistent. I am a platinum priority club member so I get an upgrade to club and the rooms are comfortable and clean, tidy etc. The last time the club... More

I stayed at this Hotel with my wife due to the location to the Birmingham Hippodrome. We came by train and took a short taxi ride to the hotel front door so cant comment on the car park. The hotel was very well presented and the staff was freindly and excellent. We had booked a club room and was put... More

Convenient location with very helpful front desk & concierge staff. A large, clean well appointed, and very comfortable room. The restaurant, however, was a huge disappointment and the reason I won't be returning. The food was satisfactory, and the staff nice enough but too inexperienced for the price point. As an example: Shortly after we were seated, the waitress dropped... More

The Crowne Plaza chain of hotels are usually very good quality business hotels. This is no exception. It is clean, tidy and very well presented. The rooms are spacious and there is even a 'pillow menu' to suit even the most picky sleeper! It is perfectly located, near to the city centre, Chinatown, theatres, Five Ways, The Mailbox, Brindley Place,... More

This hotel is modern contemporary. The reception was friendly without being genuinely warm. The parking directions and in the underground car park are poor. the lift to the car park was broken and looked like it had been for some time. The room was modern and clean and appropriate for the 4* and price. More

I travel the UK on business, usually for clients who provide and pay for the accommodation then notify me which hotel I need to go to. In Brimingham, as anywhere else I work, I was happy to accept any hotel UNTIL one client sent me to the Crowne Plaza in the centre of the city. Since my first stay there... More