Lots of parking. Check in was very efficient (had booked on-line) Room was cold when we entered it. I would not have wanted to sit around while it warmed up, and we went out for about half-an-hour, having turned on heating and switched on extra heater. The temperature when we retunred was acceptable, although there was no heating in the... More

Needing to stay in Birmingham for a night I booked on line, this budget hotel, for my first stay at a Premier Inn. The special £29 deal was available for the night I wanted and this was for a double ensuite room with freeview TV. My wife was very apprehensive about the booking and gave me some grief about taking... More

Stayed here on 31Dec; 2011 for two nights and didnt print out my booking confirmation was overcharged when i paid on arrival made a comment to staff on desk that i though that was not what i was quoted but was told it was right, and when i checked it on net realised i had been overcharged, queried it with... More

My Mother is in a nursing home in Birmingham and as I come from Canada several times a year to see her I am dependant on staying in hotels.I always stay in Premier Inns. In late November my husband and I were there to celebrate Mum's 97th!!! Marie and Emily,supported by their Manager were so friendly and helpful.We were there... More

My wife and I made the latest of several visits to the hotel in December and stayed through Christmas.The management, front desk and restaurant staff were extremely friendly and very willing to help in all respects. Some of the rooms are a little cramped, I asked if anything could be done and we were moved to a bit larger room... More

Welcome was good, Accomodation was clean and modern, Breakfast was very good. Room had faulty thermostat reducing heating to minimum intermittently. Had to use portable oil filled radiator that was too hot. Noise travels very easily through walls. Couple next door were making a lot of noise still at 03:00hrs. Hotel somewhat lacklustre in terms of acknowledgement & motivation to... More

Found the hotel and the staff in generally very good condition our experience was not helped by finding pieces of glass on the (disabled) bathroom floor and being kept up all night by extremely noisy fellow stayers having been placed in a room directly under the stairs. Despite that found the general conditions , the staff and the restaurant of... More

helpful caring staff, excellent breakfast, clean rooms. Had a problem with booking that was instantly resolved More

Cant fault the helpful staff and HOTEL was clean and tidy. Only problem was when the fire alarm went off at 5.30 in the morning. would recommend this hotel! More