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Holiday Inn City Centre Hotel Reviews, Birmingham

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Holiday Inn City Centre

3.0 of 5
Smallbrook Queensway, Birmingham B5 4EW, England (Ladywood)
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Holiday Inn City Centre
113 traveller photos
Ranked #42 of 136 hotels in Birmingham
3.5 of 5 stars 360 Reviews
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360 reviews from our community

Traveller rating
    67
    166
    99
    20
    8
See reviews for
Families
24
 
Couples
99
 
Solo
25
 
Business
119
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chester, United Kingdom
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
“Great Location”
3 of 5 stars Reviewed 9 May 2013

This hotel is mid price range and you get what you pay for. It's in the city centre with Bull Ring and New Street shopping within 5 mins. If you arrive by train take the new Southwest exit and you're almost opposite the Hotel. If you're driving there's a NCP in the next street. It really is so well situated... More

Was this review helpful? Yes 2
See 3 more reviews by whatahol for Birmingham
Leeds, England, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Very comfortable and relaxing stay!”
5 of 5 stars Reviewed 8 May 2013

I stayed at this hotel as I was going to the Beyonce concert at the LG Arena. I really enjoyed my stay here, my room was very spacious and comfortable. Both the bedroom and bathroom were very clean and had excellent amenities. The staff were very friendly and welcoming. I liked the location of the hotel as it is very... More

Was this review helpful? Yes 2
See 4 more reviews by Jessica G for Birmingham
Fethi H, Manager at Holiday Inn City Centre, responded to this review
17 May 2013

Dear Guest, Thank you for your comments regarding your recent experience at the Holiday Inn Birmingham City Centre. I am so glad you were happy with all aspects of your stay, and I will pass these on to all the staff at the hotel. We look forward to welcoming you back to Holiday Inn Birmingham City Centre. kind regards Fethi... More

Lincoln
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
58 helpful votes 58 helpful votes
“One Business Trip - Excellent”
5 of 5 stars Reviewed 8 May 2013

Stayed for one night. Check-in very easy and staff very polite and informative. Large spacious clean room. I was on the busy main road side but could not hear the traffic when windows shut. Room was too warm for me on arrival but air-con worked very well and was quickly at a more cooler temperature. Bed was comfortable and bathroom/shower... More

Was this review helpful? Yes 2
Fethi H, Manager at Holiday Inn City Centre, responded to this review
17 May 2013

Dear value Guest, Thank you for your kind comments regarding your stay with us. I will pass on your positive remarks to our staff about our friendly service. I look forward to welcoming you again soon at the Holiday Inn Birmingham City Centre, Fethi hmaissi Operations Manager More

Grays Thurrock, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Dated but local!”
4 of 5 stars Reviewed 8 May 2013

Lovely Staff, had a nice chat to them! Rooms & TV were a bit dated compared to other holiday inn's, But still very clean! Great location!! Breakfast was better than most! Parking Free from 6pm - 8am. Would stay here again!

Was this review helpful? Yes 1
Fethi H, Manager at Holiday Inn City Centre, responded to this review
17 May 2013

Dear Guest, Thank you for your comments regarding your recent experience at the Holiday Inn Birmingham City Centre. Our hotel is conveniently located in the heart of the city centre. I am so glad you were happy with all aspects of your stay. We look forward to welcoming you back to Holiday Inn Birmingham City Centre. Kind Regards, Fethi hmaissi... More

Yorkshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Conventional Comfort!”
3 of 5 stars Reviewed 8 May 2013

Stayed from 3rd-5th May 2013 for the Red Dwarf Convention. Staff were very helpful and made us welcome. This is an excellent location for anyone visiting Birmingham and is near the "Bull Ring" and the station. The central lobby is very impressive and well maintained. The rooms, however could do with some refurbishment. The bathroom has a great layout and... More

Was this review helpful? Yes 1
Fethi H, Manager at Holiday Inn City Centre, responded to this review
17 May 2013

, Thank you for your review. I am glad you enjoyed your stay at the Holiday Inn Birmingham City. It is always most encouraging to receive such feedback from our customers. Our hotel is conveniently located in the heart of the city centre. I am glad you liked the service you have recieved. Regarding the quality of the food; please... More

Tenbury Wells
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Lovely hotel. Shame about the city. And the car park charges”
4 of 5 stars Reviewed 7 May 2013

We recently stayed for a Red Dwarf weekend. We were there three days / two nights. Lovely hotel. Our room was a tad small but it suited our needs fine. Great shower. Very friendly, attentive staff. Reasonable prices for everything in the hotel. Great food. Close to the train stations and the Bull Ring Only two negatives: 1. It's right... More

Was this review helpful? Yes 2
Fabio B, Manager at Holiday Inn City Centre, responded to this review
8 May 2013

Dear value Guest, Thank you for your kind comments regarding your stay with us. I will pass on your positive remarks to our staff about our friendly service. I look forward to seeing you again soon at the Holiday Inn Birmingham City Centre, Fabio Barros Operations Manager More

Coventry, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Lovely Big Room”
5 of 5 stars Reviewed 5 May 2013

Stayed at this hotel with a friend as we were attending something at the HMV institute. Found it to be very nice, booked a twin room which had 2 single beds these were of a good size and very comfortable. The room was very big, with a nice big tv on the wall and good sized bathroom. I Like the... More

Was this review helpful? Yes 3
Fabio B, Manager at Holiday Inn City Centre, responded to this review
8 May 2013

Dear valued guest, Thank you for your kind comments regarding your recent experience at the Holiday Inn Birmingham City Centre. We are delighted that the room you were allocated was to your satisfaction. I am also so glad everything went well. I will pass your comments to our team. Once again, thank you for taking the time and trouble to... More

Cambridge, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Good value and very well-located”
4 of 5 stars Reviewed 2 May 2013

The hotel is very conveniently situated about a 5 minute walk from New Street station and it is just a short walk to the main shopping areas and restaurants of the city centre as well as to the cultural areas around the Museum and Art Gallery, the Town Hall concert hall, the Repertory Theatre and the Symphony Hall and Convention... More

Was this review helpful? Yes 3
Fabio B, Manager at Holiday Inn City Centre, responded to this review
8 May 2013

Dear valued guest, Thank you for your kind comments regarding your recent experience at the Holiday Inn Birmingham City Centre. We are delighted that the room you were allocated was to your satisfaction. I am also so glad everything went well. I will pass your comments to our team. Once again, thank you for taking the time and trouble to... More

Stanstead Abbotts, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
“Good central location”
4 of 5 stars Reviewed 27 April 2013

This hotel is right in the centre of the city in a good location next to china town. The rooms are really good and well presented. There is a bar and restaurant on the first floor and staff are friendly. Rooms on the upper floors keep you away from any street noise or the construction of the shopping centre above... More

Was this review helpful? Yes 3
Fabio B, Manager at Holiday Inn City Centre, responded to this review
8 May 2013

Dear Guest, Thank you for your kind comments regarding your recent experience at the Holiday Inn Birmingham City Centre. We are delighted that the room you were allocated was to your satisfaction. I am also so glad everything went well. I will pass your comments to our team. Once again, thank you for taking the time and trouble to write.... More

Mid Wales
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Nice but noisy”
4 of 5 stars Reviewed 26 April 2013

We were pleasantly surprised by this hotel - well kept rooms, of a good size; everything very clean. Check in and check out was friendly and efficient, and the hotel itself is in a great location - we were visiting the O2 arena which was only a 3 minute walk. The bed was massive and very cosy however I had... More

Was this review helpful? Yes 3
See 2 more reviews by MidWalesSiani for Birmingham
Fabio B, Manager at Holiday Inn City Centre, responded to this review
8 May 2013

Dear valued guest, Thank you for your comments regarding your recent experience at the Holiday Inn Birmingham City Centre. Our hotel is conveniently located in the heart of the city centre. With regards to the noise from outside; I have taken this matter up with the Local Authorities as we do not have any control over the environment outside the... More

 
 
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Additional Information about Holiday Inn City Centre

Also Known As:
Holiday Inn City Centre Hotel
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn
Address: Smallbrook Queensway, Birmingham B5 4EW, England
Phone Number:
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#40 Family Hotels in Birmingham
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 
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Holiday Inn City Centre
Smallbrook Queensway
Birmingham B5 4EW
England
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