Initially when booking the room we had planned to check in as a couple. However, last minute changes meant we had to bring our two children with us. We had decided to take the gamble and turn up to the hotel hoping there was the option of taking a family room. On check Sonia had noticed that we had two... More

Spent 4 night here and what can i say the reception staff where really unhelpful, my booking wasnt on there system.There was no help from them in about this errors just gave me a blank look, I had to sit in me car for 45 mins making calls to get it sorted out! was about -1 outside, Finally got a... More

I stayed for one night a couple of weekends ago and I really enjoyed it. It was spotless and modern. The bed was comfortable and the flat screen tv had full freeview available, unlike some hotels I have stayed at recently. I was disappointed that I had not taken my swimming gear as the leisure club looked great and next... More

stayed here in january 2012 for one night as Birmingham city centre was either full or too expensive. from my arrival it was the small thoughful touches that really stood out to me, at check in the General Manager was in the lobby greeting everyone and were really friendly asking about me as an individual, which I found refreshing. Also... More

Overall this is the worst hotel I have ever stayed in... I travel a lot due to my job so stay in a lot of holiday inn. On arrival the reception staff were very helpful however I then met the operations manager daniel who was the rudest and most self centred man I'd met! Usually managers are very welcoming and... More

Very mediocre. So-called executive rooms are a bit dated. The crowning disappointment was the restaurant. Of the three people near me one sent his starter back as it was in edible, one complained as a side dish he ordered hadn't arrived by the time he finished and I had the same issue! Very poor. I suppose the hotel is close... More

Visiting family i chose to stay at this hotel, i had read a few reviews and wasnt expecting anything more than an ok stay. However the welcome we got on arrival was lovely. A bit of a long walk to the room and the corridors are a bit bland but the room was very nice. Breakfast was busy and some... More

We stayed here for 2 nights recently and were very pleased with the service. Rooms are quite spacious and comfortable and the interactive menu on the TV is very easy to use. You can check your current bill, read about any of their services, set your wake-up call through the TV. Only drawback was the distance from the reception to... More

Stayed for a weekend recently and wasn't flying out till late Sunday afternoon. Contacted the manager prior to arrival and arranged a late check out free of a charge, with no hassle. Good access to both Walsall and Birmingham, also good business and health facilities. Highly recommended for those who don't like the chaos of more central hotels, or indeed... More