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BEST WESTERN Westley Hotel

Westley Road | Acocks Green, Birmingham B27 7UJ, England
Hotel amenities
BEST WESTERN Westley Hotel
Ranked #46 of 136 hotels in Birmingham
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78 reviews from our community

    Trip type
Traveller rating
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Date Rating
1 review
4 of 5 stars Reviewed 14 May 2013 via mobile

I recently stayed at the hotel as part of a work commitment. Overall, I thoroughly enjoyed my stay over the weekend, the staff were very helpful, polite and friendly. For the price the room was as expected - a little grubby but liveable. I spent 2 nights in the Westley arms (a bar in itself, separate from the hotel) and... More

Was this review helpful? Yes
Neil D, General Manager at BEST WESTERN Westley Hotel, responded to this review
21 May 2013

Thank you for the feedback on your recent stay with us, I am glad to hear that you enjoyed your time in our pub. We hope to welcome you back again soon. More

Bury St Edmunds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013 via mobile

I stayed here for one night whilst on business in the city. This is one of the better Best Western hotels I have stayed in. It is nicely decorated and very clean. My room was a nice size, extremely clean with a modern well appointed bathroom. Breakfast in the morning was a buffet style help yourself affair. The staff were... More

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Neil D, General Manager at BEST WESTERN Westley Hotel, responded to this review
21 May 2013

Thank you for taking the time to write about your recent stay with us at The Westley Hotel. I am glad to hear that you enjoyed your experience with us and we look forward to welcoming you back soon. More

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 May 2013

Just had my wedding at the hotel, we had a package where we got married there had the wedding breakfast and evening reception at the hotel and they even provided a complementary room for the night. In short the hotel did a excellent job and gave us the most perfect day. Staff were friendly and attentive the duty manager on... More

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Neil D, General Manager at BEST WESTERN Westley Hotel, responded to this review
21 May 2013

Thank you for taking the time to post a review on your recent wedding and overnight stay. We are glad we could be a part of your special day and we hope to see you at the hotel again soon. More

Warwick, United Kingdom
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 7 April 2013

We enjoyed another night away with food at the Westley. They have added a carvery option to the dinner menu, we didn't try this as the rib eye was just too tempting. Room was a little warm to start with this time but we suspect that was just the weather warming up. Only slight hiccup this visit was a query... More

Was this review helpful? Yes
Neil D, General Manager at BEST WESTERN Westley Hotel, responded to this review
15 April 2013

I am glad that you enjoyed your return visit to The Westley Hotel. We do now offer the carvery on Saturday night as well as Sunday daytime. We hope to welcome you back again soon. More

Uk
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 April 2013

Recently stayed here with family, nice small friendly hotel, room was nice breakfast was lovely was staying for weekend to attend concert so didn't get chance to spend much time as I would of liked. Reception staff were very helpful enjoyed stay recommend quite central not far from town cheap taxi

Was this review helpful? Yes
Neil D, General Manager at BEST WESTERN Westley Hotel, responded to this review
15 April 2013

Thank you for taking the time to provide a review on your recent stay with us. I am glad to hear that you enjoyed your stay. We hope to welcome you back to The Westley Hotel soon. More

Aston Clinton, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 April 2013

Well I'd love to give this place top marks but couple of points prevent it, I'll allude to later. Needing somewhere close to the Grand Union Canal and good transport links, (train Station is only 10 minutes walk away), to walk the canal from Warwick to Brum Center we booked our 4 day stay through Tesco, to be very happy... More

Was this review helpful? Yes 2
Neil D, General Manager at BEST WESTERN Westley Hotel, responded to this review
15 April 2013

Thank you for the review on your recent stay with us at The Westley Hotel. More

Bournemouth England
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 13 March 2013

Had a shock on arrival finding out that although I had a very nice conversation a few weeks before with a booking clerk, she had not actually made us a booking. This worked out ok because we were given the Executive Suite, although if we had paid for this suite I would have been disappointed that there was no complimentary... More

Was this review helpful? Yes 1
Neil D, General Manager at BEST WESTERN Westley Hotel, responded to this review
17 March 2013

Thank you for taking the time to write a review on your recent stay with us at The Westley Hotel. I am glad to hear that you had an enjoyable stay with us. We hope to be your hosts again soon. More

Stockport, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 March 2013

my wife valerie and i booked this hotel for my ten pin bowling tournament which was very handy as the bowling alley was 100 yds away.we found the hotel very clean staff very obliging and the room and breakfast e xcellent for the money although the evening meal was quite expensive it was very nice.near the hotel is a very... More

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Neil D, General Manager at BEST WESTERN Westley Hotel, responded to this review
6 March 2013

Thank you for your feedback on your recent stay with us at The Wesley Hotel. I am glad that you had an enjoyable stay with us. We hope to be your hosts again soon. More

Doncaster
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 March 2013

It is not a bad hotel, but if you are disabled in any way it is no good there is no walk in showers so its very hard to get a shower. (Im a walking disabled not wheelchair) there are quite a few stairs also. It was a clean hotel but they don't follow up on complaints... Got informed when... More

Was this review helpful? Yes
Neil D, General Manager at BEST WESTERN Westley Hotel, responded to this review
6 March 2013

Thank you for taking the time to provide feedback on your recent stay with us at The Westley Hotel. As discussed via email, i am looking into the issue with dinner and will be in touch shortly with the outcome. At The Westley hotel, we do not have fully accessible rooms at present however this is something we will look... More

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 26 February 2013 via mobile

I stayed here with my mum during a visit to crufts last year. While the room was of an OK standard, what was unacceptable was the concert in the function room below us which kept us awake until midnight. Something the hotel had made us aware of, except they seemed to be of the opinion that it was fine for... More

Was this review helpful? Yes
Neil D, General Manager at BEST WESTERN Westley Hotel, responded to this review
6 March 2013

Thank you for the feed back on your stay 12 months ago. I am sorry to hear that your stay was not as enjoyable as it should have been. There have been a lot of changes at The Westley Hotel in the last year. You will be glad to know that our breakfast menu has been enhanced to include more... More

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Additional Information about BEST WESTERN Westley Hotel

Also Known As:
Best Western Birmingham
Birmingham Best Western
Address: Westley Road | Acocks Green, Birmingham B27 7UJ, England
Region: United Kingdom > England > West Midlands > Birmingham
Amenities:
Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Family Hotels in Birmingham
Price Range: $
Official Description (provided by the hotel):
This is one of the leading independently-owned hotels in the Birmingham area, ideally appointed just 15-20 minutes from central Birmingham, the ICC, NEC and Birmingham Airport. The Best Western Westley Hotel is just a 15-minute drive from all major motorway, rail and air links. The accommodation is well-furnished, spacious and all en suite, to make your stay as comfortable as possible and includes free Internet access in all bedrooms and Free Wifi in Public areas. Our Grill Restaurant which offers the finest food sourced through local produce where possible to uphold our corporate social responsibility. The Grill Restaurant is open Monday - Saturday 6.00pm - 9.30pm and also on Sunday from 6.00pm - 8:30pm.Traditional carvery dining is available Saturday Evening and Sunday 12-4pm from as little as £8.95 main course. ... more   less 
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BEST WESTERN Westley Hotel
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