As we drive into the car park, I thought "my goodness, what on earth have we booked?" Look, I'm not a snob, my partner and I stay in the crappiest places, we travel with backpacks, we "get our heads down" and go exploring. We were in B'ham for a conference today so thought yeah okay let's pay 40 quid for... More

The room was very small and the bathroom was even smaller. The toilet seat was broken and the sink was so small that if you turned the tap on to much the water would spurt over the edge of the sink. The bedroom was cleanish (have seen worse) but the bed was soo lumpy it was not fit for a... More

I cannot begin to describe this "hotel" - it smelt as soon as you walk in - there's flys flying round the hall ways! The lift didn't work also has some sort of body fluid dried on the lift wall!! The room was an absolute dive I wouldn't recommend a rat to accommodate that room! There was no light in... More

Stayed here on Tuesday and it was an absolute dump. Light fittings hanging off the ceiling, toilet never flushed, toilet seat broken, bath panel broke, shower dribbled, sink water pressure dribbled. when i woke up in the morning i could have been lying on the pavement the traffic noise was so loud. I new it would be a s--t hole... More

I would like to make it clear, I don't mind going cheap and cheerful, but this hotel is dirty and dangerous. It stinks of smoke and I would not eat there under any circumstances. There are a lot of what seems like, "long term residents". mostly single men. I have the suspicion that this is also being used as a... More

Disgusting excuse for a hotel! Room had not been cleaned, what wallpaper there was was hanging from the walls, stained carpets, nets and curtains dirty and hanging down. Shocking, luckily was given a refund and booked into a lovely place down the road for the same price. Do Not Stay There!!!!

When we arrived, the woman at reception refused to serve us until she had finished her text messaging. On our way to the room, the smell varied from weed to urine. The room next to ours had the strongest smell of pot I've ever smelt. The room had cigarette burns everywhere and clingfilm taped over the smoke alarm, the toilet... More

My first visit in Birmingham and wanted a hotel near most available activities. I Booked the hotel for 7 days and only stayed one night. I did not get my money back which they can keep to do something to that place. The staffs were horrible, they were rude and did not care when I informed them that the coffee... More

drive into car park looks a wreck Walk up to hotel front door steps missing windows dirty get to the front desk as reserved the room online thought I had paid online as given credit card details but when went to check in had to pay on front desk. Got pointed to a broken lift from the receptionist which is... More