Well the hotel was located in a great central location, however the bed was "saggy" and the décor was very 1970's, the noise level what high. Breakfast was nice but not generous with the portions. Overall just ok.

It's old fashioned - ie wood and carpets and so on, not brushed aluminium and glass. But it has character and the service is nice and the rooms comfortable and the breakfast ok. And it's right in the middle of the city on New Street, 2 min walk from the station. Would highly recommend and want to stay again!

The room was in need of a good lick of paint and the ceiling had a fair amount of water damage or water stains. The room was otherwise OK just a bit small. The building its self was nice inside and was quite grand. The breakfast was OK but again not great but it did the job. I would stay... More

A group of friends and I booked three rooms for one night through late room. We saved quite a bit on the daily room rate of £239 and paid only £73 Good value!! Check in was easy and the staff extremely polite and we were given exact instructions on how to get to our room. My wife and I had... More

I love this hotel, have stayed twice now and always experience friendly staff, lovely decor and fantastic food for breakfast. It is located on new street so close to shopping, stations and an easy walk to Brindley place and that area. Will return.

We stayed for just one night but we were really impressed at the superb service from the reception staff. We were made so welcome and they couldn't have been more friendly. I shall recommend it to my friends for it's warm atmosphere, friendly and efficient service and superb location for shopping and the railway station. We will definitely stay there... More

Other than the location of this hotel there is nothing good I can say about it. On my check in I was asked if I'd like a morning paper, never received it on any of the 4 mornings I was there. My room 217 was dirty, stained carpets, bathroom looked like it hasn't been changed since the 80's, chipped paintwork... More

You can't fault this hotel for location - straight across the road from New Street station and right in the heart of the shops. I was only here for one night to attend a course in a different hotel and didn't spend too much time in the room or the hotel. Although travelling on my own I had booked an... More

We visited the Scottish Steak Club at the Burlington Hotel in Birmingham and thoroughly enjoyed our visit. We were dealt with promptly and the staff showed us to a table with a pleasant view over New Street. The restaurant wasn't very busy but I would imagine this is due to not many people knowing about its existance due to it... More