stayed here on flying visits and based on that I'd trust the brand anywhere in the country. The rooms are spacious clean with everything you need in the price bracket. The lobby/ restaraunt bar area again is large and well serviced.... Only gripe is there is no room service you have to go down and get your meal, which considering... More

Stayed at the Jurys Inn for business. Whilst the general service and cleanliness is good the experience was ruined due to lack of sleep. If you stay at this hotel make a special request to not stay in the first 7 rooms on any floor as you will hear the elevators going up and down all night. The water pressure... More

Stayed here for one night on business. Check in was really busy but more staff soon appeared and they were friendly and dealt with it really well. I asked for a quiet room. I got a room that was four rooms away from the lift but the noise was terrible. I could hear it all night (through ear plugs) and... More

Stayed for 1 night to go to the RoSPA Awards. Not impressed with the reception and check in as was told my card had been declined but they had not bothered to contact me! The rooms were still reserved so no issue there. Was not offered breakfast (although my colleagues were). Asked about booking a cab for 8 of us... More

Stayed there on a business trip. The accommodation areas appear to have been refurbished and are to a high standard. Hotel staff are extremely helpful as you would expect, I have stayed here inthe past and look forward to staying there again. Definitely one of the better hotels in Birmingham.

Arrived an hour or so ahead of check in time but was met by pleasant friendly staff on reception who booked me in anyway. Nice large room with two double beds, spotlessly clean and in the middle of Broad Street with all it's nice bars and restaurants, will definitely stay again.

Stayed here for a 1 night business trip. Hotel in a fairly good location, lots of places to eat nearby and a Sainsbury's local just over the road if you just want to stay in. Hotel is clean and pleasant and it looks like the rooms have just had a refresh. The room I was in was spacious and fairly... More

Lift noise was so loud. Tiny room. Wooden door frame hanging off so couldn't put security chain on and felt scary when during the night someone was trying to open the door. Reported door frame but nothing was done about it.