I stayed here during a busy trade show. To add to the situation it was snowing during the time i was in the hotel. Overall I thought the standard of the hotel was good. The rooms were a good size and clean (i was in an executive room on the 3rd floor). The bathroom had all the things a traveler... More

When we checked in we were served by a trainee, which was fine, although given that we had to ask for our room number and the vague direction it was in made us think that perhaps the poor girl could have done with a mentor - not having to rely on asking her colleagues questions when they were also serving... More

Birmingham Airport Holiday Inn hotel is very good place for travelling early morning from Birmingam Intl. Smart and very clean rooms, good ane professional stuff big tasty breakfast. Very modern and comfort bar. No WiFi in rooms. Some noice form airport may by disadventege. More

I stayed here last weekend for an event at the NEC, on arrival the front desk team were very friendly and welcoming, i enquired about the complimentary shuttle to be told it runs to the station but is only a short walk through to the NEC which wasn't a problem. the receptionist then booked me in and asked all the... More

I cannot stress enough how good the staff were when we found ourselves in the middle of a serious crisis. I was meeting my daughter at the hotel for the Clothes Show in early December 2011 - I travelled up from Cornwall with my youngest daughter and she was travelling from London. It was to be a long planned girly... More

A big sign outside this hotel advertises a ‘makeover’ coming soon! …. In 2010! The front end of the hotel is OK and the bar is all very modern with comfy sofas and modern open fires. I didn’t quite get the loud music coming out of the flowerbeds? The staff were friendly and helpful. However, my room (203) was in... More

After a long train journey greeted by an argumentative receptionist who insisted I pay again after already paying online! He eventually found my previous payment. In restaurant credit card machine not working so spent nearly twenty minutes trying to pay! Eventually settled. The room was half the size of a holiday inn express but twice the cost and a tenth... More

I attended this Hotel as part of a busines lunch (Chamber of Commerce). I have visited a number of Holiday Inn's and whilst this one does not look particularly exciting from outside, inside I found it to be clean and tidy and the staff helpful and responsive. The lunch was extremely good and waiting staff were very pleasant and polite.... More

The best thing about this hotel is its location, its perfect for the NEC or the airpport. The reception, bar area, and restaurant are nice and welcome. Unfortunately, the queue at check in was long and very slow moving, though the lady who eventually checked us in was very smart and friendly. The corridors in the hotel can only be... More