Having never stayed in a Holiday Inn, let alone a Holiday Inn Express I wasn't sure what we were letting ourselves in for! The check in was smooth, however when we got to our room we had been given a twin. What I had not realised is that if you book with Laterooms you do not have any power over... More

I have stayed in hotel on 28/01/2012 with my family. Our check in experiance was great ( Maria and I think Her`s supervisor) . We got all info about area, hotel etc. It was our first time in Birmingham and it was great part thanks to Hotel. Breakfast good. Stuff outstanding. For Express by holiday Inn - better then I... More

Stayed one night on business. The hotel is clean and well located and good value for money. Although my bedroom was spaceous and had a good heating/ cooling system the instructions to operete this are not complete. Having turned the heating up to 30 degrees. the room remained icy cold. I discovered the next morning that the electric radiator had... More

The night management on this particular date were outright disgusting. They were rude from the offset and could tell they had it in for someone that night. We were told that we would have to pay extra for my 14 year old little sister because she looks 19 - even though she had her school uniform and year 10 school... More

My wife and I stayed here for two nights in Jan 2012. We used the parking - just £10 per 24hrs, very reasonable for city centre. Booking in and out were very efficient. The NIA, ICC, canal trips, museum and New St are all within 10 mins gentle walk. Ask reception for a map, it certainly helps. Standard Holiday Inn... More

This is a clean and friendly Hotel in a good location. Small but comfortable rooms, ideal for centre of town. More

I stayed here on New Years eve - 31st December 2011. I have stayed here before, so felt happy to return so this was my second visit. Parked the car underground safe and secure for £10 for 24 hours. The room was ready on arrival at 1pm. The reception staff were very welcoming. I stayed on the 3rd floor, the... More

my wife and i went there to do some christmas shopping and see the christmas market. We found the hotel very clean and comfortable and staff were excellent. The position of the hotel was only about 10 mins from the bull ring and the directions given by the staff very good. The breakfast in the morning was basic, but very... More

We booked in to this hotel - at a very acceptable rate - so that we could visit the Christmas market, return to base, then go to a concert at Symphony Hall and walk back afterwards, and then have another look at the market the following morning. The hotel proved very well placed for all of this, with its own... More