Horrid reception area but other public areas nicely done. Nice to walk in for shops but would look closer to the City if wanting a place to crash after a night out. Breakfast good - reception staff could do with a refresher course in customer service and speed - painfully slow check out - 10 of us + 1 receptionist... More

Tickets for concert at Symphony Hall. Hotel would have been excellent if nearer the centre. 10 min walk to the Bull Ring, (ok if young and fit) but spent £45 on taxis getting around,would have liked to have been nearer to the centre, for Mailbox , Restaurants, and Canal area,No complaints at all about the Hotel or staff, Buffet breakfast... More

On checking in the room was much smaller than appeared on the internet. The double bed was very small, our request to change to a twin room was dealt with promptly, the room was an improvement however there was only one towel provided. The evening receptionist was most unhelpful, we requested a bucket of ice to be sent to the... More

Four of us booked in for New Years Eve as a special treat for my Daughter and her partner, at a cost of £115 each which covered the room, evening meal with a Murder mystery, disco and brunch. On arrival we were allocated rooms on the 6th floor. They were very basic and "tired" so I asked for a room... More

I stayed at the Thistle whilst at a works Christmas party. Check in was straight forward and the room was reasonably spacious and fairly modern, unfortunately I did however find the bed a little bit uncomfortable. Traffic noise had been mentioned in other reviews and even though my room was facing the ring road I didn't notice any noise. The... More

This will be a short, concise review: First experience was quite rude and unhelpful man on front desk on arrival. Room was quite small- price was too expensive for the size and quality of the room. Also- room was in need of some updating, felt old-fashioned and not the best quality furnishings and finish. Bathroom also in need of updating.... More

We were checked in promptly by a friendly receptionist. Our rooms were warm and clean, with all the usual facilities of TV, tea/coffee making facilities, toiletries and adequate quantity of towels. The hotel is within 10 minutes walking distance of New Street Station and the Bull Ring Shopping Centre and German Christmas Market, which was the purpose of our visit.... More

After reading the reviews on TripAdvisor we were a little apprehensive about our stay at the Thistle, however we had nothing to worry about. We arrived mid-afternoon and checked in, this was a little slow however that was mainly due to ourselves, as we thought the rooms had already been paid for by our employers, turns out we had to... More

Good location, comfy rooms but some of facilities out dated. Staff helpful but tad slow, overall pleasant stay but could of been better. More