Our room was small with a three quarter bed. There was nothing deluxe about the room. There were visible cobwebs and it was in need of a good refurbishment. The breakfast was good but in a cramped dining room. . We asked the guy on reception what was the difference between a Deluxe stay and the normal and as he... More

The hotel was originally a coach-house, built over 200 years ago. Unfortunately, I'm not sure it has been redecorated since. Almost everything in the room was very old and tired, with areas where the wallpaper is worn away. The shower was so low that it barely came up to chest height, and I'm not tall. The food in the restaurant... More

This hotel looks very impressive at first glance, but it is very disappointing to then find yourself relegated to the modern annexe at the back of the building like a second class citizen. Our room was clean and the breakfast enjoyable (but VERY expensive if you do not book it as part of your package) and the staff friendly and... More

had a very enjoyable stay at the Norfolk, although not with a great view we had a huge room which was fab and the staff were also very friendly. If you like a nice walk we would recommend The Black Rabbit for lunch with great view of Arundel Castle. We booked a two night special deal and had a lovely... More

We had a great time at Norfolk Arms, purchased through a Living Social deal. The room was a bit outdated, but it was cozy. Damien made the stay wonderful, as he got a tray together for me to bring food back up to our room, as my friend was going to sleep through breakfast!

The staff are very friendly and when I complained about something they could not have done more to try and put it right. The bedrooms are a good size and the location is good. The hotel is greatly in need of bringing up to date, it looks and smells tired. With a really good redecoration and tidy up it could... More

I had to stay in Arundel for a night, central to the town and I had stayed before just outside. A great deal including breakfast was on the net and I booked it on the day before I was staying. I drove through the heavy rain on the Wednesday and arrived much later than I expected, 11:00pm, I had not... More

we got married here in Dec 2012 and had the most amazing day. The staff were fantasic, the food amazing and the atmosphere was perfect. The hotel looked absolutely beautiful. The prices were very reasonable. We can not fault the day at all. Nicky, our wedding planner, was fantasic, very down to earth and so helpful. Nothing was too much... More

We decided to visit the town of Arundel for a few days escape for me and my wife. We were greeted nicely and efficiently and had our pre-booked veggie breakfast confirmed. We were given a room in the white L shaped block behind the hotel. The room was fine if showing its age a little. The hotel is certainly old... More