Well me and my girlfriend stayed here and the whole experience was appaling. We paid extra for the deluxe plus room and we didnt get half of the things we were meant to.. inlcuding no fluffy slippers, on demand movies, bottle of wine consisted of 1 187ml bottle and the fruit bowl was actually a saucer with 1 orange and...
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Booked a standard twin room got it for bargin £56. Right outside train station so ideal location(when we found it did get lost on the way), rang ahead and was able to check in straight as soon as we arrived at 12 as room was ready. The room was very clean & modern with very comfy beds, plasma telly etc....
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Dear Guest
Thank you for your comments on Tripadvisor, following your recent visit to the Hilton Leeds City.
I am delighted to read that you enjoyed your stay with us and we were able to offer you an early check-in.
Thank you once again for your kind feedback and we look forward to welcoming you back very soon, delighted to...
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Stayed one night for business in a refurbished room on 6th floor
Decor was modern, although room small. Lobby areas and lifts are tired, although all clean.
Location very handy for offices and station, so this is probably the biggest advantage of the hotel.
Had a fire evacuation at 6am which was very unwelcome, particularly as it was -4deg outside,...
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Dear Guest
Thank you for your kind comments on Tripadvisor, following your recent visit to the Hilton Leeds City.
I am delighted to read that you thoroughly enjoyed your visit and particularly found our newly refurbished 6th Floor room to your satisfaction.
I have noted your comments in regard to the fire evacuation. As you can appreciate, all fire alarms...
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Stayed in this hotel last thursday night - was extremely impressed by the size of the room - a deluxe plus I think, which has a large seated area and extra telly. Only problem was that neither phone nor tv in the bedroom worked. I called the staff who had a look, couldn't fix it , apologised and promised to...
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Dear Guest
Thank you for your comments on Tripadvisor, following your recent visit to the Hilton Leeds City.
Your feedback has been noted. I am sorry for the issues with your telephone and television offered to you on the 11th Floor. I am delighted to read that my team took decisive action and re-allocated you to a newly refurbished 6th...
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Visited this hotel for one night for a weekend away. I knew of the hotel as I had walked past it on premiums trips to Leeds. Whilst checking online for prices, I was pleasantly surprised with the rate for a Saturday night. Managed to book for £56 (without breakfast but with full use of leisure club).
Arrived at 12pm however,...
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Dear Guest
Thank you for your kind comments on Tripadvisor, following your recent visit to the Hilton Leeds City.
I am delighted to read that you thoroughly enjoyed your visit.
Thank you once again for your feedback and we look forward to welcoming you back very soon.
Kind regards
Martin Bradnam
Hotel Manager Hilton Leeds City
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Typical Hilton good location but showing it age.
Why can't Hilton give cheaper internet & Parking
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Dear Guest
Thank you for your comments on Tripadvisor, following your recent visit to the Hilton Leeds City.
Please be assured that your feedback in regards to our internet offering and car parking is noted and will be passed to Hilton Head Office. As you can appreciate, our internet offering is determined by Hilton Head Office and is consistent throughout...
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Pro's:
Great quality food in restaurant for evening meal. Interesting starters, bold choices with complementing flavours. Fillet steak was perfect :)
Close to train station
Parking price reasonable
Staff friendly and well presented
Good broad choice for breakfast, fruit was lovely.
Great choice of drinks in the bar though table service would have been apprieciated.
Cons:
Room shabby: Mould on...
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Dear Guest
Thank you for taking the time to place your feedback on Tripadvisor, following your recent visit to the Hilton Leeds City.
I have noted your comments in regard to your stay with us. I am delighted to note that you enjoyed your meals in our City 3 Restaurant, found our hotel`s location ideal and found my team friendly...
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I stayed for one night for business purposes. The check in was prompt, the room very clean and modern with a HUGE tv but, as you'd expect for a city centre, very compact. Ate in the restaurant for dinner which was good, but breakfast was fantastic, a wide variety, friendly chef cooking fresh eggs and very attentive service.
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Dear Guest
Thank you for your kind and valued feedback on Tripadvisor, following your recent visit to the Hilton Leeds City.
I am delighted to read that you thoroughly enjoyed your stay with us, I have taken the liberty of sharing your comments with all of my team at the Hilton Leeds City. Thank you!! It was a pleasure to...
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Booked by my friend for a group of us as it was her 50th birthday. I always book my hotels/guest houses after checking reviews on TA so have extremely positive experiences. This was my friends choice and booked as it was very close to the train station and not too far a walk from the city centre (approx 10 mins)....
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Dear Guest
Thank you for taking the time to place some valued feedback on Tripadvisor, following your recent visit to the Hilton Leeds City.
Your feedback is very much appreciated. I am delighted to note that your return visit was most enjoyable. We hope to welcome you back very soon.
I am sorry to read of your disappointment in regards...
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Near the station, good location, staff very helpful, relaxed atmosphere, good value
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Dear Guest
Thank you for your valued feedback on Tripadvisor, following your recent visit to the Hilton Leeds City.
I am delighted to note that you enjoyed your visit, particularly enjoying our hotel`s location, good value and my team`s hospitality.
Thank you once again for your feedback and we look forward to your return visit very soon.
Kind regards
Martin...
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