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Legacy Rose & Crown Hotel

4.0 of 5
Harnham Rd, Salisbury SP2 8JQ, England
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Legacy Rose & Crown Hotel
Ranked #7 of 12 hotels in Salisbury
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263 reviews from our community

Traveller rating
    86
    97
    35
    29
    16
See reviews for
Families
29
 
Couples
147
 
Solo
11
 
Business
27
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

A very enjoyable stay overall despite the negative points However the plus points were : great location, beautiful picturesque views over the river from the rooms and restaurant, very clean, well-appointed rooms. The negative points need addressing and were a shame: no bell at reception and no-one there when you needed someone, defensive attitude from receptionist, breakfast staff slightly curt,... More

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Salisbury, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Have just used our Travel Zoo voucher. The meal was excellent full choice of the menu. The food was well cooked and where required hot. The bar and restaurant staff were also very good. Would have liked the weather to have been better in order to be able to sit outside by the river, perhaps next time! Can't wait for... More

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Staffs
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

Let's get the negatives out of the way first! There was a tap in my room which, with the slightest misjudgement, could spray you with the water (as happened to me and no doubt, other guests as well). Yes, there was a sign warning you of the possibility that this could happen, but why can't they simply get a plumber... More

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RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review
17 May 2013

Dear benjaminbear, Thank you for taking the time and trouble to post your feedback on Tripadvisor, however I was disappointed to note that you experienced certain difficulties during your stay. Your constructive criticism is extremely important to us as we continue in our search for excellence. Please rest assured that the areas of concern which you highlighted will be rectified... More

Southampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2013

My fiance and I are here after a late change in my work shifts and a last minute decision to go away and what a find. We found this hotel on the internet and took advantage of the sunday saver deal. It is so easy to find, it is just outside the centre of salisbury and backs onto the river.... More

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RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review
14 May 2013

Dear Clare1511, Thank you for taking the time and trouble to post such a beautiful review on Tripadvisor following your recent stay here at the Legacy Rose and Crown Hotel. The team will take a great deal of encouragement and inspiration in knowing that you experienced our outstanding levels of hospitality. We look forward to welcoming you back to our... More

Salisbury
1 review
4 of 5 stars Reviewed 11 May 2013

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Review collected in partnership with Easytobook.com

RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review
13 May 2013

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walsall
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 May 2013

Couldn't fault the hotel. service was excellent , rooms extremely clean - we were upgraded to executive and they were lovely large rooms with amazing views. We had a meal in with our room booking and the food was excellent on both evenings, would definitely return

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RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review
13 May 2013

Dear alipaulwalsall, Thank you for taking the time and trouble to post such a beautiful review on Tripadvisor following your recent stay at the Legacy Rose & Crown Hotel. I know that our team will take a great deal of encouragement and inspiration for rating us 5 stars in all areas that you experienced. As a business we go to... More

Ladysmith, South Africa
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 May 2013

The Inn is situated in a lovely setting ,,idyllic but this is where this wonderful picture stops . The reception we received in booking in was more than frosty ,,An ice pick would have been invaluable ,,not a good impression when you are booking in for a stay .An unwelcome receptionist can set the tone for your get away.We were... More

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See 2 more reviews by lovetoealots for Salisbury
RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review
7 May 2013

Dear lovetoealots, Thank you for taking the time and trouble to post your reviews on Tripadvisor. Naturally we are very disappointed that the hospitality you received was not up to our normal high standards and I can assure you that what you experienced was an isolated incident. I have instructed our Front Office and Restaurant Managers to undertake further training... More

Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 April 2013

We stayed here for one night having got a £75 deal and was pleasantly surprised, its a lovely place the room was fantastic, clean and comfy and the staff were great. There was a wedding that day which meant only one small bar was open which was not in keeping with the rest of the beautiful period theme of the... More

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RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review
7 May 2013

Dear Tommo 250, Thank you for taking the time and trouble to post your review on Tripadvisor following your recent visit to the Legacy Rose and Crown Hotel. Customer feedback is very important to us which we share amongst the team and I have taken both the positives and areas you feel we can improve upon on board. We look... More

Dinan, France
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 26 April 2013

Although booking a couple of nights independently, we were part of a wedding party that held the evning reception there. The room we had, No29, overlooked the gardens and river with Salisbury Cathedral in the background - one of the best hotel bedroom views we've experienced. The bed was huge and very comfortable. The wedding reception meal, often a cause... More

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RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review
7 May 2013

Dear Scanners 22, Thank you for taking the time and trouble to post such a beautiful review on Tripadvisor following your recent stay at our hotel. I am so glad to read that you enjpyed both our hospitality and facilities and we look forward to welcoming you back to the Legacy Rose and Crown Hotel in the near future. Kind... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 26 April 2013

The hotel itself, the staff, the room and location are outstanding. It is adjacent to the river and Catherdral and a very easy walk into salisbury City centre. The Car Park is next to the Hotel. However, the evening meal was appalling. For £20 I recieved a "whole" sea bass which resembled an undersized sprat, 1 crushed potato and some... More

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RoseandCrownGM, General Manager at Legacy Rose & Crown Hotel, responded to this review
2 May 2013

Dear Guest, THankyou very much for your comments regarding your stay here at the Legacy Rose and Crown and that you enjoyed the facilites here at the Rose and Crown. I am sorry though that we did not meet your expectations for the dinner element and that i have passed these comments on to the Head Chef was disappointed too.... More

 
 
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Additional Information about Legacy Rose & Crown Hotel

Also Known As:
Legacy Rose And Crown Hotel
Legacy Rose Crown Salisbury
Legacy Rose Crown
Address: Harnham Rd, Salisbury SP2 8JQ, England
Phone Number:
Region: United Kingdom > England > Wiltshire > Salisbury
Amenities:
Business Centre Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Salisbury
#3 Romantic Hotels in Salisbury
#4 Family Hotels in Salisbury
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The 4* Legacy Rose & Crown Hotel is an original 13th Century coaching inn located in the City of Salisbury with stunning views across the River Avon & Salisbury Cathedral. There are many original features lovingly retained. The original section of the building still boast its wooden beams through-out and our Oak Bar also enjoys the log fire that is lit in our winter months. A selection of Feature and River View Rooms are available along with our original beamed rooms, please ask our reservation or reception teams for details & availability. Our Pavilion Restaurant where the hotel serves Breakfast, Lunch & Dinner to residents and non-residents offers picturesque views of Salisbury Cathedral and the River Avon combined with ‘Sheep in the meadows’ by constable. Our modern Avon Bar which has kept its original beams and other features is the perfect place for meeting friends. We offer Morning Tea & Coffees, Afternoon Cream Teas & Coffee, Lunches and Dinner and drinks through-out the day. ... more   less 
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Legacy Rose & Crown Hotel
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