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All 12 Salisbury hotels

BEST WESTERN Red Lion Hotel

3.0 of 5
Milford Street, Salisbury SP1 2AN, England
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BEST WESTERN Red Lion Hotel
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Ranked #9 of 12 hotels in Salisbury
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337 reviews from our community

Traveller rating
    104
    130
    55
    30
    18
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Families
63
 
Couples
158
 
Solo
16
 
Business
49
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Melbourne, Victoria, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 8 June 2013

Top floor, narrow steep stairs, no lift and a few bags. Parking charges of £15.00 per night extra. Lots of navy blue floral chintz and a stuffed lion on the bed Which can be purchased if required. Meals good. Hotel centrally located.

Was this review helpful? Yes 1
Fairfield
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 June 2013

Stayed at the Red Lion for five nights while we explored Jane Austen country. Great location in the downtown; walking distance to everything one could want to see in Salisbury. Had a very comfortable and sizable room with a four-poster bed, nice sitting area, and a large bathroom. Our rate included breakfast, which on some days was cooked to order,... More

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See 2 more reviews by Arletta C for Salisbury
cardiff
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 June 2013

We had a two night stay at this hotel and we were not disappointed.The decore of our room blended with the history of this very old hotel, with a very ornate headboard. The bathroom was immaculate and spacious. Staff were friendly and helpful, and the location was excellent. The hotel offers a different atmosphere to the stereotype chain hotel. The... More

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stuartearp, General Manager at BEST WESTERN Red Lion Hotel, responded to this review
5 June 2013

Dear lakesideboy, Thank you for taking the time to write a review of your recent stay in the BEST WESTERN Red Lion Hotel. I was happy to see that you liked the atmosphere and the décor of the hotel which is indeed full of character. Thank you for your kind comments about the breakfast and the dinner. I am also... More

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 June 2013 via mobile

Very nice rooms, but missing charm, friendly and personal service. You feel processed when you check in, just another number on their books. The girl on checkout seemed exhausted and tired - she might have been on duty for a looong time. Lacked a smile :-(

Was this review helpful? Yes 1
See 2 more reviews by ChrisNorw for Salisbury
stuartearp, General Manager at BEST WESTERN Red Lion Hotel, responded to this review
5 June 2013

Dear ChrisNorw, Thank you for your feedback regarding your stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future. I am sorry if you felt that the... More

Exeter, United Kingdom
Top Contributor
51 reviews 51 reviews
8 hotel reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 June 2013

My husband and I have just spent two nights at the Red Lion and wish it could have been more. We had an excellent deal for the two nights and I expected a small room at the back, but no, we were given a lovely feature room. We had one dinner at the hotel which was simply wonderful - all... More

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stuartearp, General Manager at BEST WESTERN Red Lion Hotel, responded to this review
5 June 2013

Dear JohnS, Thank you for taking the time to complete feedback of your stay at our property. I have shared your comments with the team and I was pleased to see that you liked your room and the character of the hotel and also that you enjoyed your evening meal in The Vine Restaurant. Thank you for your kind comments... More

Dallas
2 reviews
2 of 5 stars Reviewed 1 June 2013

Never stay here on a weekend. Our room (80) was over a side street patrolled by drunks until 3am. A wedding in the hotel resulted in poor service for the rest of us. And the wedding disco lasted quite ate as well. Best thing about it was the breakfast. Desk service was indifferent to requests. Really. Find someplace else.

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stuartearp, General Manager at BEST WESTERN Red Lion Hotel, responded to this review
5 June 2013

Dear Rita K, Thank you for leaving your feedback of your recent stay at our property. I am sorry if you felt the wedding affected the service provided to guests who were not part of the wedding party or that the reception staff was not helpful enough. These points will be brought up at our next staff meeting to see... More

Bath, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2013 via mobile

This is an old hotel with character, sure it's a bit chintzy and maybe could do with some updating in places but we had a nice stay. We stayed in a room that had a separate seating area which was comfortable and the bed was huge. The restaurant was of a good standard and the staff very helpful especially Kate... More

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stuartearp, General Manager at BEST WESTERN Red Lion Hotel, responded to this review
5 June 2013

Dear angela186370, Thank you for leaving your feedback of your recent stay at the BEST WESTERN Red Lion Hotel. I was very glad to see that you found your room and your bed comfortable and moreover the staff helpful and accommodating. I have passed on your feedback to Kate personally and she was delighted to hear that you thoroughly enjoyed... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 May 2013

Upon arrival at the Red Lion we discovered a problem with our door key, which was quickly resolved with an upgrade to one of the character rooms in the old wing. The staff at reception and concierge could not have been more helpful or efficient with this. Thank you! Both rooms had similar 70's bedding/curtains etc. Heavy floral patterns and... More

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stuartearp, General Manager at BEST WESTERN Red Lion Hotel, responded to this review
5 June 2013

Dear Jennyn1, Thank you for taking the time to complete feedback of your stay at our property. I was very glad to see that you really liked your room and the décor and that you found the historic atmosphere of the hotel interesting. Thank you for your kind comments regarding your breakfast and dinner in the hotel, even though I... More

Bolton, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 May 2013

Every room in the Inn is unique. The decor is gorgeous. The rich history of the Inn has been wonderfully maintained - but you still get hot water for your shower! The food in the restaurant is excellent and the staff are fabulously friendly. Loved our stay there and will definitely go back.

Was this review helpful? Yes 1
See 2 more reviews by Lori C for Salisbury
stuartearp, General Manager at BEST WESTERN Red Lion Hotel, responded to this review
5 June 2013

Dear Lori C, Thank you for writing a fabulous review of your recent stay at our property. I was very happy to see that you thoroughly enjoyed your visit and that all aspects of your stay were more than satisfactory: from the comfort of your room through the quality of the food till the service of the staff looking after... More

Northampton
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 19 May 2013

Spent a weekend at the Red Lion with a group of 9 friends and the staff went out of their way to make pour stay enjoyable. Coming from 6 different places it is often quite difficult to find a hotel which will look after a group but we find Best Western are most helpful in general and in Salisbury we... More

Was this review helpful? Yes 1
See 2 more reviews by RozNorthampton for Salisbury
stuartearp, General Manager at BEST WESTERN Red Lion Hotel, responded to this review
24 May 2013

Dear RozNorthampton, Thank you for your review of your recent stay with us. I am very glad to see that you and your friends thoroughly enjoyed the stay. We have passed on your comments to the staff as your words are very rewarding for all of us. It was an absolute pleasure to have you in the hotel and we... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Friendly and helpful(10)
  • Very friendly(8)
  • Very good(7)
  • Car park(4)

Additional Information about BEST WESTERN Red Lion Hotel

Address: Milford Street, Salisbury SP1 2AN, England
Phone Number:
Region: United Kingdom > England > Wiltshire > Salisbury
Amenities:
Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotels in Salisbury
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Red Lion Salisbury
Best Western Salisbury
Salisbury Red Lion
Salisbury Best Western

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