I stayed here for two nights on a business trip. The staff were very friendly and helpful. The room was clean, well equipped and comfortable. The shower in the bathroom was heavenly. I didn't use the spa facilities but did use the gym which was adequate. The breakfast was great, dinner was quite average and pricey but can't fault the... More

At long last came for a spa day today with my mother in law, (only been waiting 2 years) we were firstly greeted by a very polite and pleasant lady behind the reception desk who asked us to take a seat, then we were greeted by a lovely lady named JANE who showed us around and informed us of everything... More

Booked a spa day for me and a friend at this point I should have realised that the experience wasn't going to be wonderful as the receptionist wasn't very helpful. The staff were very nice during the visit and the massages were great but the other treatments were limited and felt rushed. Some of the steam rooms smelt very odd... More

I am a member at The Malvern, and so I spend a lot of time in the gym and the Spa - both of which are suitably well equipped and clean, no to mention the spa is incredible! However until last week I had not eaten at the restaurant, so decided to give it a go. We were not disappointed... More

We booked this hotel for an overnight stay as we were going to a performance at the Malvern Theatres and The Malvern Spring Show the following day. The staff were friendly but other than this sadly this hotel fell way below our expectations. We ate early in the hotel Bistro as we were going to the show, my son's pasta... More

Treated my sister to a day spa for her birthday. We came a couple of years ago but this visit exceeded our expectations. From the moment we arrived we felt looked after. Some spa staff at other spas can seem a little snooty but not here. Everyone was more than helpful (especially Jane) and could not do enough. Lunch was... More

I had a wonderful day a The Malvern Spa.From the moment I checked in I felt 'Pampered'.The environment/facilities are great and staff are very helpful and friendly.I had a wonderful massage by Stacey - and lunch was lovely.I will definately go again.

We stayed here recently for a much needed break. The good reviews on here left us full of expectations that were well met. Friendly efficient staff from reception, spa, restaurant to housekeeping, nothing was too much trouble for anyone. The whole atmosphere is of chic relaxation, your well being is very much in mind. The one hiccup was our meal... More

I stayed at the Malvern spa with my girlfriends and it is safe to say, we had a wonderful weekend and were really looked after by all the staff, especially Jane. (she was an absolute legend, getting us sun loungers and drinks all day). I do have to say though that our initial impression was a bit disappointing, as the... More