From the outside it doesn't look very promising, but inside it is clean and bright with a wonderful main staircase. We asked for a quiet room, and got one on the 1st floor. No problem, clean and comfortable. The staff were very good. Breakfast was your average self-service buffet, no better and no worse than most. At the price, not... More

the hotel was lovely and food was great. as for reception staff and higher management NOT so good....must have been having a bad day! I asked several times to speak to duty manager but she was always!! away from her desk!....didn't get back to me which was very upsetting. I am a supervisor of a small pub and I travel... More

Great and perfect location for a stay in Worcester being across from Foregate Street Station. However no trains can be heard in hotel. Top quality breakfast in the morning. Only disappointment we had was the water pipes encased in the wall next to our room vibrated most of the night and was advised it would be seen to in the... More

We booked here because it was closest to Worcester racecourse which we were attending for Ladies Day. In the City centre, off street secure parking 10 minutes walk to the racecourse. All the staff were friendly, warm and welcoming. Our room was large, clean and with all necessary facilities. Breakfast was included and huge. Only downside here was limited cold... More

We stayed two nights in room 212 - do not stay in this room! I know is sounds unreal but the floorboards above are so noisy we were awoken twice during the night by guests upstairs walking to the their bathroom, at 5.30 am they woke us again. It was impossible to go back to sleep. Apparently they checked out... More

Its in the city centre with some secure parking. staff were great and I only had breakfast but that was a good hotel buffet. The rooms are clean but old fashioned and tired - it's fine for a few nights but not somewhere to stay for any longer. Because it is in the centre, it can be noisy at night... More

The room and staff were great, but the drinks and other services were to expensive. The swimming pool need some attention too. They made a mistake on my bill and rudely contacted me treating me like a criminal! The chap ergo emailed me was very rude and unapologetic. Have decided not to stay there any more, despite previous stays. Funny... More

I've stayed here twice now, both for a couple of nights at a time whilst on business. Good central location, a short walk from some lovely pubs and decent restaurants. Décor is a little tired - the corridors look like they would benefit from some TLC. Staff were very helpful and friendly. Parking is limited, although I always found a... More

We stayed for 9 days, the staff were terrific, friendly and helpful. They let us check in early as we had been travelling for 24 hours (I think they would have anyway as long as the room was ready) Our room was clean, the shower was hot, the bed was comfortable. We really loved being able to swim in the... More