This has to be the most awful place I have ever had the misfortune to stay at. We booked a room after seeing the amazing pictures on their website, when we got there we realised that the picture of the building we thought we were staying in was in fact the next building over! We were shown to our room... More

I'm amazed at the sheer volume of negative feedback. Through work I have stayed every year for the last 6 years and never had a problem (touch wood). The location is excellent, on a quiet street over looking the pier and out across the straits to Beaumaris and Llandudno in the distance. Whilst I agree the hotel is dated and... More

When we arrived the room did not look as if it had been finished off properly. The bed although made up wasn't very well made. There was the lid of a drinks bottle on the bedside table. One of the bedside lamps did not work. However the worst thing was the condom floating in the toilet! Would not stop here... More

First of all, this is not a 2 star in our opinion - it's a 3 star. The staff are all so lovely and helpful. The food is delicious, breakfast is really spot on and the room we had was huge and very comfy! We had the family room with our dog and it was absolutely no problem at all.... More

I stayed at this hotel last week for one night. The room I was allocated was in the annexe. The view was superb but the room dire. The bedding was ripped and ancient and the the decor very dated. The hallway smelt very stale and was dark and dingy. The staff were friendly and appeared helpful but that can not... More

The only thing this hotel has going for it is the warm and friendly staff, the room had obviously been decorated and had new furniture in it but it was not clean.the reception area ,bar and dining areas are stuck in the seventies.was so pleased we were only stopping for one night will never stop there again . More

My wife and I stayed here for six nights in September 2011 and, overall, we had a very good stay. We had Room One. This is very spacious - a double room with an extra single bed - with a view taking in the sea, the pier, and the Great Orme. On arrival, we were told that we had the... More

Stayed here for four nights in june.Comfortable room with good view of the Menai straits. Interesting menu with ample portions,just what is required after a long day in the hills.Friendly,helpful staff who knew the area well and helped to make the stay pleasureable.Bedroom decor tired but it didn't detract from a quiet night's sleep.Would use again when returning to North... More

Some rooms are no doubt attractive here, but the same price is charged for rooms in an annexe building as the main building. My room was in the annexe. I was not aware before arriving that 1) There were 77 steps from street level to my room, no lift, and no help offered with luggage. 2) The staircase areas were... More