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Premier Inn Caerphilly - Crossways

Crossways Business Park | Pontypandy, Caerphilly CF83 3NL, Wales
Hotel amenities
Premier Inn Caerphilly - Crossways
Ranked #1 of 3 hotels in Caerphilly
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65 reviews from our community

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Traveller rating
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Date Rating
Plymouth, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 8 May 2013

Lovely quiet location and value for money. Friendly staff and nice comfy beds. Stayed here for the May Bank Holiday and enjoyed the peace and quiet. Near to Cardiff and St Fagans, which is a great day out and its free.

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Michelle D, Manager at Premier Inn Caerphilly - Crossways, responded to this review
18 May 2013

thank you for your kind response we hope you stay again in the future More

Torquay, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2013

This is my third visit to this hotel and possibly the best. It is always clean and comfortable with good breakfast but this time, the receptionist Janet exceeded all expectations in caring for our needs . The room heating stopped working so Janet found us extra duvets and a radiator, advised us on places to visit and even gave a... More

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See 2 more reviews by Lilian C for Caerphilly
Michelle D, Manager at Premier Inn Caerphilly - Crossways, responded to this review
18 May 2013

thank you for you lovely feedback I am so pleased Janet helped you during your stay I will pass your kind comments on to Janet and hope we see you again in the future More

Swindon, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 May 2013

After a visit to Caerphilly Castle, my husband, two kids and I stayed at the Premier Inn. Felt very welcomed by the receptionist. Thought it would have be a squeeze, but the room located on the ground floor was nicely sized for the four of us. Kids loved the big TV on the wall!! Had dinner in the next door... More

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Michelle D, Manager at Premier Inn Caerphilly - Crossways, responded to this review
18 May 2013

thank you for taking the time to give us your feedback on your recent stay I am so pleased your enjoyed it hope we see you again in the future More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 25 April 2013

Working down in Caerphilly I have stayed in both premier inns in town and this is by far the better of the two. Well worth the extra money. Clean, friendly, everything you come to expect from a premier inn. One of the best in the chain. Breakfast is amazing! Not cheap at £8 but you will be back!

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Michelle D, Manager at Premier Inn Caerphilly - Crossways, responded to this review
18 May 2013

really pleased to hear you enjoyed your stay thank you for taking the time to give us your feedback and look forward to seeing you again in the future More

Prescott, AZ
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 24 April 2013

We stayed in the Disabled room. Janet (from desk) made us welcome & checked we had all we needed. Sadly, we missed her on our last day & could not thank her in person. The room is well designed with one exception, the kettle has to be lifted with the hot water spout facing towards oneself (risk of scalding). We... More

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See 2 more reviews by ONLY2B for Caerphilly
Michelle D, Manager at Premier Inn Caerphilly - Crossways, responded to this review
29 April 2013

Thank you for your recent response I have passed your feedback onto the team. Really pleased you enjoyed your stay. With regards to the towels we at premier inn operate an enviromental policy but we will change them if your request but please bare in mind if you stay in a premier inn in future if you place your towels... More

surrey
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 11 April 2013

I stayed just for one night after a wedding. Room was large and spacious on the first floor, bed was comfortable and we slept really well. Everything was clean, facilities were good and had both bath and shower. Breakfast in the attached pub was a little disorganised but the food was OK and good value. Despite being on a roundbout... More

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England
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 April 2013

The hotel itself is as a Premier Inn would usually be, the restaurant on the other hand was pretty poor, we only ate there twice during a weeks stay. On the 2nd time we had to return my wifes meal as the mashed potatoe had more boulders in than the surrounding mountains and was drowned in gravey, I had the... More

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Michelle D, Manager at Premier Inn Caerphilly - Crossways, responded to this review
12 April 2013

Thank you for taking the time to give us your recent stay feedback really pleased you had a nice stay at the hotel. I am sorry to here the restaurant experience let your stay down and will pass your comments onto the manager of the Brewers Fayre. We hope to see you again in the future. More

UK
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 April 2013

I stayed here for just one night having recently stayed at the nearby Premier Inn in Corbetts Lane. The room was what we come to expect from Premier Inn - spacious and clean. I had good night sleep as the hotel is just that much further away from main road to cut out traffic noise. There was an annoying problem... More

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Michelle D, Manager at Premier Inn Caerphilly - Crossways, responded to this review
6 April 2013

Thank you for your lovely review really glad you enjoyed your stay. I will also pass your breakfast feedback to the restaurant manager who will also be pleased and we hope to see you again in the future. More

Abermule, United Kingdom
1 review
5 of 5 stars Reviewed 23 March 2013

Did what it says on the tin! Couldnt ask for better! Down for the Rugby. I would definately stay here again. Highly recommended. Good pub/ restaurant next door. Bit on the expensive side for room only. We didnt have breakfast at the pub as we think £8.25 is too expensive. We found a cafe where we both ate for less... More

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Review collected in partnership with premierinn.com

Michelle D, Manager at Premier Inn Caerphilly - Crossways, responded to this review
26 March 2013

Thank you for your recent review. So glad you enjoyed your stay over the rugby weekend and would love to see you again in the future. More

Selby, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 March 2013

I've stayed at Crossways a couple of times now. It is a new Premier on the edge of a retail park. If you like TV you won't be disappointed as the rooms are fitted with massive flat screens with Freeview channels including HD. I like Premiers as they are always clean, have comfy beds and powerful showers. I got the... More

Was this review helpful? Yes 1
Michelle D, Manager at Premier Inn Caerphilly - Crossways, responded to this review
18 March 2013

Thank you fr your recent response really pleased to hear you enjoyed your stay and we will investigate the shower issue. Hope to see you return in the future. More

 
 
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Additional Information about Premier Inn Caerphilly - Crossways

Also Known As:
Premier Inn Caerphilly (Crossways) Hotel Caerphilly
Premier Inn Caerphilly (Crossways) Hotel
Address: Crossways Business Park | Pontypandy, Caerphilly CF83 3NL, Wales
Region: United Kingdom > Wales > Southern Wales > Caerphilly County > Caerphilly
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #1 of 3 hotels in Caerphilly
Price Range: $
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Premier Inn Caerphilly - Crossways
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