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All 86 Cardiff hotels »

Copthorne Hotel Cardiff Caerdydd

4.0 of 5
Copthorne Way, Culverhouse Cross, Cardiff CF5 6DH, Wales
Hotel amenities
Ranked #17 of 86 hotels in Cardiff
4.0 of 5 stars 248 Reviews
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248 reviews from our community

What travellers say about this hotel
  • Very good(23)
  • Steam room(8)
  • Car park(8)
  • Swimming pool(6)
  • Night stay(6)
  • Lake view(6)
  • Friendly and helpful(6)
  • Little tired(4)
  • Course dinner(4)
  • Buffet style(4)
Traveller rating
    74
    100
    48
    16
    10
Only show reviews for Family (45) | Couples (113) | Business (40)
Date Rating
malcliz
Kent UK
Senior Contributor
39 reviews
54 helpful votes
4 of 5 stars Reviewed 9 February 2012

We have now stayed at this hotel many times and it is our preferred hotel when visiting Cardiff. It is situated a little distance from Cardiff City Centre but is located near other shops, including Marks & Spencer within walking distance. We always find the reception are great at responding to email requests prior to our visits. They really are... More

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Johnson Chacko, Manager at Copthorne Hotel Cardiff Caerdydd, responded to this review
14 February 2012

Thank you for reviewing our hotel following your recent visit. I am happy to note the positive feedback about my team and I will ensure this feedback is definitely shared with them. I am also glad to note that you have enjoyed our facilities and its just a shame the weather was not in anyones favour over the last couple... More

sarah t
Barry, United Kingdom
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 2 February 2012

Wonderful hotel, very pleasant @ helpful staff...Have stayed there quite a few times, did have a few complaints but on speaking to staff these were dealt with, & left us extremely happy....Wonderful manager Mr Johnson!! I have seen some comments about the rooms that are not very good, in my opinion the rooms are beautiful, better than some 5* hotels... More

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Johnson Chacko, Manager at Copthorne Hotel Cardiff Caerdydd, responded to this review
14 February 2012

Dear Sarah, Thank you for reviewing our hotel following your recent visit. I do recollect the conversation we had at the hotel and I am glad that we were able to iron out the minor issues you had faced during your stay. I would like to thank you for the compliments passed reference myself and the team. As always, please... More

bodgerdog
Market Harborough
Senior Contributor
27 reviews
57 helpful votes
4 of 5 stars Reviewed 30 January 2012

We got an excellent deal through ebay - £97.00 for two of us, including breakfast and a £50.00 restaurant credit. The hotel could do with a refurb, but it was clean and well run - so no complaints from us. The receptionist tried to charge us an extra £19.00 for a bottle of wine that we had with our dinner... More

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Mrs_Pauline_01
Birmingham, United Kingdom
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

I would have liked to give this hotel 5 stars but the breakfast, although good, was not of 5 star quality. The Room - extremely happy with the room. It was very spacious, clean with a huge comfortable bed, and good views of the lake. The room and bathroom was spotless. My husband complained about a noise keeping him awake... More

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TopLoader
Exeter
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 11 January 2012

Great food,great location great price, the rooms are looking dated but comfortable and clean. All round great value More

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emmajane6
Belfast, United Kingdom
Senior Reviewer
10 reviews
5 helpful votes
1 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

Arriving to the hotel, i was rather disappointed to be in a hotel in the middle of a carpark, website picture makes it look like its in the country with a lake, checking in the hotel was clearly busy with xmas partys ( not great when getting up at 3am for a flight), i was giving a room, receptionist didnt... More

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weekender066
Stratford-upon-Avon, United Kingdom
Contributor
12 reviews
2 helpful votes
4 of 5 stars Reviewed 8 January 2012

Stayed in a Junior Suite, lovely big bed and two rooms. Pleanty of chairs and a fridge. Lots of lights/lamps. Nice view of the lake. Could do with a flat screen tv and an extra tv in bedroom, also a safe. Take bathrobe down to pool, only given 1 very small, worn towel! Great to go straight to pool area... More

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Chaz-b98
Redditch
Senior Contributor
23 reviews
40 helpful votes
4 of 5 stars Reviewed 8 January 2012

Booked the hotel as a cheap weekend deal, which included breakfast & one evening meal. The hotel is quite a way out from the city, so you need to either Park N Ride, or to take your car in. City Centre carparks are NOT cheap. The room was not ready on arrival, but we dumped the bags at reception and... More

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advisor035
UK
Senior Reviewer
6 reviews
3 helpful votes
3 of 5 stars Reviewed 4 January 2012

The Copthorne Hotel is located on the outskirts of Cardiff, so if your stay is for a night-out you’ll need to factor in taxi fares or central Cardiff car-parking which can be expensive. On the plus side the hotel is near an out of town shopping centre which boasts a Tesco’s, McDonalds and large M&S and offers free-car parking. Being... More

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ruthie2000
Bedford
Senior Contributor
21 reviews
9 helpful votes
4 of 5 stars Reviewed 3 January 2012

We stayed here when visiting family. The hotel is a few minutes drive, but we decided last time we stayed in Cardiff to stay out of town where it's quieter, cheaper, and with free parking. We really liked this hotel - the atmosphere was very friendly and the staff very nice. The room was large, the bed was not rock... More

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Copthorne Hotel Cardiff Caerdydd Also Known As

  • Copthorne Hotel Cardiff
Address: Copthorne Way, Culverhouse Cross, Cardiff CF5 6DH, Wales

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