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All 86 Cardiff hotels »

Novotel Cardiff Centre

4.0 of 5
Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Hotel amenities
Ranked #7 of 86 hotels in Cardiff
4.0 of 5 stars 399 Reviews
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399 reviews from our community

What travellers say about this hotel
  • Very good(13)
  • Swimming pool(11)
  • Leisure facilities(10)
  • Executive room(8)
  • Friendly and helpful(7)
  • Car parking(5)
  • Bay area(5)
  • Saturday nights(4)
  • Main road(4)
  • Full english(4)
Traveller rating
    155
    174
    50
    16
    4
Only show reviews for Family (84) | Couples (165) | Business (68)
Date Rating
Riojawikinger
Luxembourg City, Luxembourg
Senior Reviewer
7 reviews
2 helpful votes
3 of 5 stars Reviewed 15 February 2012 NEW

I stayed in the Novotel Cardiff center for a long weekend for the 6 nations game between Wales and Scotland. Overall the hotel was average, with a few exceptions. Check in went fast and the lobby was nice and bright. Our room was on the second floor overlooking the parking, which was better than having a room facing the main... More

Was this review helpful? Yes
Novotel Cardiff, Manager at Novotel Cardiff Centre, responded to this review
17 February 2012

Thank you for your recent review. I am sorry to hear that your stay did not come up to the high standards that we expect to deliver. We will be undergoing refurbishment and upgrade of a designated number of rooms this year as part of our continuous improvements already made. If you wish to discuss your stay further, i welcome... More

22kat
Bristol, United Kingdom
Contributor
14 reviews
4 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW

We had a weekend here recently and enjoyed our stay. The reception was efficient and staff were friendly. The room was really clean and comfortable. You have to pay for wi-fi in your room but you can use the PC’s in the lobby for free 20-minute internet sessions if you need to look stuff up. It is cheaper to book... More

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Novotel Cardiff, Manager at Novotel Cardiff Centre, responded to this review
13 February 2012

Thank you for your kind review following your recent stay. I am delighted that you enjoyed the hotel, the service and your overall visit. I hope to welcome you both back on your next trip to Cardiff. Kind regards Chris Jones More

pizzie
uk
Top Contributor
50 reviews
33 helpful votes
4 of 5 stars Reviewed 5 February 2012

6th time here , and as usual excellent, helpful staff at reception, clean tidy room and bathroom,asked for room facing car park as quieter, pool area clean as was the jacuzzi, steam and sauna rooms and I was the only one in there both mornings! Breakfast excellent as were the waiting staff . easy to get to the bay about... More

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Novotel Cardiff, Manager at Novotel Cardiff Centre, responded to this review
7 February 2012

Thank you for your review. I am delighted that you continue to be a regular guest at the Novotel Cardiff and continue to enjoy your visits. I note your comments regarding the corridor and have discussed with our Maintenance Department. I am glad that we were able to accomodate your request and I hope that on your 7th visit, we... More

Jonathan T
Maesteg, United Kingdom
Reviewer
3 reviews
5 of 5 stars Reviewed 5 February 2012

Second time we have booked via late rooms for this hotel, excellent value for money £63 for one night excellent lesuire facilities which we didn't use this time. 5 minute walk into town, will defiantly use again . More

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Novotel Cardiff, Manager at Novotel Cardiff Centre, responded to this review
7 February 2012

Thank you for your review of Novotel Cardiff Centre. I am pleased that you found the hotel/services 'excellent value for money' and that you intend to stay with us again. I look forward to your next visit. Kind regards Chris Jones More

Linda S
Peterborough, England, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

Stayed at the Novotel, Cardiff for one night with three rooms for family members. Excellent stay - everyone was impressed by the hotel. Ten minute walk into the Bay area and hotel was wonderfully quiet during the night (have previously stayed in city centre and was unable to sleep because of the 'night life noise'). Good value breakfast, particularly with... More

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Novotel Cardiff, Manager at Novotel Cardiff Centre, responded to this review
7 February 2012

Thank you for your kind comments and compliments. I am delighted that you and your family enjoyed your stay and i look forward to sharing your review with the staff. I look forward to your next stay with us. Kind regards Chris Jones More

Karuthers
London, United Kingdom
Senior Contributor
21 reviews
23 helpful votes
5 of 5 stars Reviewed 5 February 2012

We stayed here for one night just before Christmas. In truth , it was the only central hotel we could find with short notice availability but we were not disappointed. Service in reception, bar and restaurant (breakfast only in our case) was impeccable and friendly. The room was well- furnished, clean and had all the modern amenities. Only the perfectly... More

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Novotel Cardiff, Manager at Novotel Cardiff Centre, responded to this review
7 February 2012

Thank you for your review regarding your stay. We are always delighted to hear that our guests enjoy themselves and the service/facilities come with recommendation. I look forward to welcoming you back in the future. Kind regards Chris Jones More

Jamesadrian
Chandlers Ford
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 30 January 2012

Had two very good days spent at The Cardiff Novotel, friendly helpful staff and a great breakfast to set you up for the day. Just a 10 min walk into the town center. could do with free WiFi even if its in the bar area, it might make clients by a drink. More

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Novotel Cardiff, Manager at Novotel Cardiff Centre, responded to this review
1 February 2012

Thank you for your feedback regarding your recent visit. I am delighted that you had an enjoyable couple of days with us, that you were pleased with the service and that your breakfast was 'great'. I look forward to welcoming you back again. Kind regards Chris Jones More

hospitalman
Talbot Green, South Wales
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 30 January 2012

We stayed for 1 night as guests at a wedding. The hotel was excellent for the rates charged. Apart from the usual restaurant and bar, the hotel offer a fitness suite and pool. The staff were very accommodating and all areas were spotlessly clean. The location of the hotel is ideal for those who want to enjoy the delights of... More

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Novotel Cardiff, Manager at Novotel Cardiff Centre, responded to this review
1 February 2012

Thank you for your review and your kind comments. The team will be delighted that you enjoyed yourselves and that we were able to add to what was an enjoyable wedding event at the Novotel Cardiff. I look forward to welcoming you back to the hotel again soon. Kind regards Chris Jones More

Meurig63
Pembroke, United Kingdom
Reviewer
4 reviews
6 helpful votes
4 of 5 stars Reviewed 28 January 2012
3
people found this review helpful

Novotel Cardiff centre has seen some of the old dockland buildings beautifully restored to a chic, modern hotel at obviously some considerable cost. A light, airy reception with equally airy staff greet you with smiling efficiency. A double roon at £72 is I think very resonable and the bar stays open until 5am. The glass elevator speeds you to your... More

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Novotel Cardiff, Manager at Novotel Cardiff Centre, responded to this review
1 February 2012

Thank you for your review following your recent stay. I am pleased that you found the Novotel Cardiff a 'great hotel' and that you enjoyed the decor and service. I hope to welcome you back to the hotel in the future. Kind regards Chris Jones More

Posted by an Accorhotels.com traveller
Worthing, United Kingdom
2 of 5 stars Reviewed 27 January 2012

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Novotel Cardiff, Manager at Novotel Cardiff Centre, responded to this review
1 February 2012

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Novotel Cardiff Centre Also Known As

  • Novotel Cardiff
  • Hotel Accor Cardiff Centre
  • Cardiff Novotel
Address: Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales

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