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All 83 Cardiff hotels

Best Western PLUS Maldron Hotel

3.0 of 5
St Mary Street, Cardiff CF10 1GD, Wales
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Ranked #5 of 83 hotels in Cardiff
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438 reviews from our community

Traveller rating
    209
    179
    38
    5
    7
See reviews for
Families
70
 
Couples
133
 
Solo
24
 
Business
79
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Linkoping, Sweden
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

Modern and clean hotel, ok for a nights stay. Two things though.... First, my room was totally without a view. I could just get a glimpse of daylight far away between two walls. Second, I got a room for disabled (without needing it or asking for it) so everything in the bathroom, e.g. the sink, was lower than normal which... More

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London, UK
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

I stayed here for three nights and was really impressed with this hotel. The room was great (especially after working out how to make the shower super powerful!) and although the window wouldn't open, the aircon worked really well. I was on the 4th floor and apart from once or twice, I didn't notice the trains or loud music from... More

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Tywyn, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 June 2013 NEW

My wife and I stayed in this hotel for the Bonjovi concert on 12/06/13 and i must we were very impressed with this hotel . situted in a very good place for the city centre and to cardiff central train station . and the hotel room was verry clean and staff were very helpfull . will be staying here again... More

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See 2 more reviews by 808bazza1977808 for Cardiff
Nottingham, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

Stayed just 1 night due to being in town for Bon Jovi as were so many others.very central hotel only few mins walk to Cardiff central station and the main hub of bars shops just accross the road too, check in extremely fast and efficient and let you check in early if rooms are ready. my booking included breakfast which... More

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Cilgerran, null, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 June 2013 NEW

We stayed here for one night and the hotel was immaculate. The rooms are gorgeous, very modern and spotless. The staff were helpful and breakfast was excellent. Thoroughly impressed would definitely stay here again. Also located in city centre so easy access to shops, bars, etc.

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Dorchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 June 2013 NEW

very nice modern clean hotel a short walk from the station and the shopping centern though it wes close to both the road and station it was not that it was noisie staff were very helpful the room had tea and coffee making facilities

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Maidenhead, Berkshire
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

This hotel is about a two minute walk from Cardiff Central station. It is a new skyscraper and we were on the top (11th) floor with a floor to ceiling window looking across the town and Cardiff Bay. The room was clean and modern and comfortable. Apart from a grumpy receptionist who checked us in everybody was really friendly and... More

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See 2 more reviews by Songbird1954 for Cardiff
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 11 June 2013

Arrived early morning and tried for early check in. Unfortunately no rooms available except a smoking so we waited until the regular 2pm checkin. Reception staff were incredibly friendly and offered to look after bags as well as complete pre-checkin process. Collected the keys later in the day and felt almost as though they were expecting us (was a very... More

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MaldronHotel, Manager at Best Western PLUS Maldron Hotel, responded to this review
12 June 2013

Dear Britsinvade, Our reception team pride themselves on their excellent customer service record and I am delighted you experienced this first hand. Thank you for taking the time to write your review and I hope you will stay with us again. Kind Regards, Alison Mansfield Deputy General Manager More

Palatine, Illinois, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 June 2013

Modern, clean accommodations with a very friendly staff. We arrived before check-in and they offered to hold our bags in a secure location while we explored Cardiff Bay. Even provided easy to follow directions and bus route. The adjacent train station noise may bother some but as city dwellers we are used to noise.

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MaldronHotel, Manager at Best Western PLUS Maldron Hotel, responded to this review
11 June 2013

Dear Cheryl B, Thank you for your fantastic review and your 5 star rating on tripadvisor. I appreciate you taking the time to mention how friendly and helpful you found the team. I will pass on your kind comments. I hope to welcome you back in the near future. Warm Regards, Alison Mansfield Deputy General Manager. More

2 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 June 2013

I was pleasantly surprised with this hotel, I had low expectations as we normally stay at 5* hotels, but we were greeted with a modern and clean room, a very comfortable bed and a great power shower! I was initially concerned with reviews from stag/hen nights and nearby train station noise, but on request we were given a room at... More

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MaldronHotel, Manager at Best Western PLUS Maldron Hotel, responded to this review
10 June 2013

Dear mrsdavis24, Thank you for taking the time to review our hotel on tripadvisor. I am delighted you found us to be a pleasant surprise. We aim to offer 3 star plus service and I am glad you enjoyed your stay. I hope you will consider returning to us in the future. Warm Regards, Alison Mansfield Deputy General Manager More

 
 
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Additional Information about Best Western PLUS Maldron Hotel

Also Known As:
Best Western PLUS Maldron Hotel Cardiff, Wales
Address: St Mary Street, Cardiff CF10 1GD, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service
Hotel Style:
#3 Business Hotels in Cardiff
#4 Family Hotels in Cardiff
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Best Western PLUS Maldron Hotel in Cardiff City Centre opened on the 16th of May 2011. Located in the heart of the city on St Mary Street, the Maldron Hotel is one of the most conveniently located hotels in Cardiff City Centre adjacent to Cardiff Central Railway Station. Millennium Stadium is only a short walk from the hotel. The 12-story Best Western Plus Maldron hotel Cardiff comprises of 216 air-conditioned guest rooms as well as bar, restaurant and meeting rooms. Facilities at a glance: •216 air-conditioned guest rooms• FREE Broadband & wireless internet access•Cardiff city centre Hotel•Stir Restaurant & Bar•Dedicated Business centre - 8 state-of-the-art Cardiff conference rooms. ... more   less 
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