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Ibis Cardiff

2.0 of 5
Churchill Way, Cardiff CF10 2HA, Wales
Hotel amenities
Ibis Cardiff
Ranked #30 of 83 hotels in Cardiff
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396 reviews from our community

Traveller rating
    65
    175
    96
    33
    27
See reviews for
Families
46
 
Couples
159
 
Solo
62
 
Business
61
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 May 2013 NEW

I stayed at the Ibis Central for a few days while in Cardiff for a conference. The room was clean and spacious at a very reasonable price. The staff were incredibly friendly and helpful - and I think that makes a real difference when you're travelling. I opted for the buffet breakfast and there was plenty of choice on offer.... More

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Erskine
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

Stayed here for two nights. Hotel is right across the road from the Motorpoint Arena. 2 mins walk from Queen Street station. Five minute walk from centre. Room was clean with a comfortable bed. I asked for another pillow and was given one immediately. Room looked onto the railway line but when window was closed you didn't hear anything. Room... More

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Review collected in partnership with Accorhotels.com

IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
24 May 2013

Dear 'fanjita', many thanks for your comments. I am glad that you enjoyed your stay with us. We look forward to welcoming you back in the future. Kind Regards, Jacek More

London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

The Ibis - and the whole Accor chain - has been reliable for years of business travelling. Staff are well trained and friendly, the hotels are always clean and comfortable. The Cardiff Ibis is in a great location; I must have stayed 100 times in the past decade. But Nescafe coffee? Really, this is bad - I mean, it's bad... More

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Review collected in partnership with Accorhotels.com

IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
24 May 2013

Dear 'RedLynne', thank you very much for your time and leaving your thoughts on here. I am glad that overall you enjoyed your stay with us. Please note that we have got choice of coffee at the bar and it is a fairtrade coffee too. We look forward to another decade with you. Kind Regards, Jacek More

Wales UK
Top Contributor
104 reviews 104 reviews
47 hotel reviews
Reviews in 38 cities Reviews in 38 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

It's been a little while since I stayed at this hotel, the staff are really friendly check in took minutes only which is always a bonus! The beds have been refurbished and must admit spent a reallu comfortable night! We were on the third floor so well above the level of noise arising from the traffic. The rooms are clean... More

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See 27 more reviews by Commz for Cardiff
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
20 May 2013

Dear 'Commz'. Thank you very much for your time and writing this review. It is always a pleasure to receive a positive feedback and I am sure that your words will encourage my Team to work even harder. I am glad that you enjoyed your stay but was sorry to hear about the bad smell from the drains. Please note... More

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013

Went for a night out in Cardiff last night and missed my last train home. So i was in need of somewhere to stay. After walking around Cardiff and most hotels turning me away at 3 in the morning because they were either all full (allegedly) or way to expensive to stay for just 6 hours.the last Hotel i tried... More

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See 3 more reviews by Ronald20 for Cardiff
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
17 May 2013

Dear 'Ronald20', thank you very much for taking the time and wirting your review on here. I am glad that you had a great night sleep in our NEW IBIS SWEET BED!! It is always a pleasure to receive positive feedback. Thank you for you kind words and we look forward to welcoming you in the near future. Kind Regards,... More

Wiltshire
Top Contributor
96 reviews 96 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 10 May 2013

An excellent, well appointed hotel near Queen Street Station and behind Cardiff Arena. – in fact from our room we could see the stars leaving through its back gate after the show – an added bonus! Large, clean, comfortable room – exceptional value for money. The reception staff were also extremely friendly and helpful. From now on this will be... More

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See 2 more reviews by OzzyGirlWiltshire for Cardiff
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
13 May 2013

Dear 'OzzyGrilsWiltshire', many thanks for taking the time and leaving your thoughts on here. I am glad that you had a nice time in Cardiff. It is always a pleasure to receive positive feedback. I will pass it on to my Team and I am sure it will server as encouragement to work even harder in the future. Kind Regards,... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 7 May 2013

I had a parking problem. train staff to guide properly. I have been looking around for parking. I paid 16 pound for parking. So, hotel should train staff about how to guide customer. I was told about parking place but I could not find parking place and i parked somewhere else and had to pay more money. except this, I... More

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Review collected in partnership with Accorhotels.com

IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
9 May 2013

Dear 'masterayaz77' many thanks for your feedback. I was sorry to learn that you could not find parking with our instructions. I will make sure that the directions we give are clear. Please note that you can always pick up a printed directions from the reception. I am happy that overall you had a great stay. Kind Regards, Jacek More

Colchester, United Kingdom
1 review
4 of 5 stars Reviewed 7 May 2013

This hotel is located very close to the city centre; it's easy to find if you drive to Cardiff and are not very familiar with the city. If you travelled by travel, no problem either as it's close to the train station. There is a bus stop right in front of the hotel where you can take a bus to... More

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Review collected in partnership with Accorhotels.com

IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
9 May 2013

Dear 'VeroKatze', thank you very much for your comments. I am glad that you had enjoyable stay. Please note that we are working on FREE WI FI for our guests and we are hoping to offer this already in the second semester this year. Hopefully on your next visit it will be already available. Kind Regards, Jacek More

penzance
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 May 2013

We found this hotel very convenient for central Cardiff- castle, shopping, restaurants etc. Room small and basic but clean & comfortable. Bed comfy, quite hot at night - too noisy to keep window open all night as room faced the railway. Good value for money. Our third stay here and will come again.

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See 2 more reviews by maryggriffiths for Cardiff
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
7 May 2013

Dear 'marygryffiths', many thanks for your feedback. I am glad that you enjoyed your stay with us and hope to see you back in the near future. Kind Regards, Jacek More

London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 May 2013 via mobile

Wasn't very impressed with this ibis. The location is excellent, and the rooms clean and the staff friendly. However, the tv was intermittent - channel 4 didn't work for one of the days of our stay, then was replaced by more 4, and then eventually restored on day 3. The other big gripe we had was the air con system.... More

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IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review
7 May 2013

Dear 'Pete F'. Thank you for taking the time to tell me about your stay at the ibis Cardiff Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every guest and your feedback is... More

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Additional Information about Ibis Cardiff

Also Known As:
Ibis Cardiff Hotel Cardiff
Ibis Cardiff Hotel
Cardiff Ibis
Ibis Cardiff Wales
Address: Churchill Way, Cardiff CF10 2HA, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Amenities:
Pets Allowed Wheelchair access
Hotel Style:
#19 Family Hotels in Cardiff
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Ibis Cardiff hotel boasts an ideal location in the centre of the capital of Wales. Only 500 m from the railway station and 20 km from the airport, the hotel is just a few minutes walk from Cardiff Castle, the shops of Saint Mary Street and the Millennium Stadium. In order to get the best car park rates, please make sure that you come to the reception first (there is a lay-by area where you can leave your car), so that you can do the check in and leave your bags. We will then explain you how to get to the car park we recommend, at £5 for 24 hours, and it's just 3 minute walk from the hotel. ... more   less 
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Ibis Cardiff
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