Stayed for new year is a great central location. Had breakfast half price which was worth it just for coffees and toast although hot breakfast available. The only downfall was the cleaner throwing my medication away. After reporting to reception they didn't seem to no what to do and no explanation was given because cleaner wasn't in that day. This...
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Reviewed 2 January 2012
Hotel had a great location at the edge of the city centre. Staff were very friendly and our room was very clean. There was an initial mix up with our room but this was sorted very quickly and satisfactorily and we were given a free drink at the bar for our trouble.
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Hotel was easy to find as it was on a main road, no parking but was aware of this before and found a 24 hour car park just round for the corner for £5 a day which was good. Greeted by Vanessa as we came in. Our room was 302 on the top floor. First impressions was that it was...
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Thank you very much for sharing your thoughts on here, and for your kind words. Regarding car parking, we do indeed advise the guests to come to the hotel first, and we will then explain them how to get to the car park at £5 for 24 hours. There is a car park opposite the hotel, but it is much...
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Hotel is ok! Only thing wrong with this place is the beds! I contemplated sleeping on the floor it was so bad! You may as well be sleeping on a slab of concrete!
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Thank you for your feedback; I am sorry to hear that you were disappointed on this occasion.
I hope you will visit us again to give us the opportunity to put things right.
Regards,
Remi VR
General Manager
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Very welcoming staff on arrival. We were booked in very quickly. The room was very clean and comfortable. Beds were great and room warm all night. What more can you say. Downstairs there is a very comfortable lounge area,. Drinks are reasonable for Cardiff. Town centre was only five mins walk. Plenty of eating places outside of hotel to suit...
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Many thanks for your kind words. We hope you will be staying with us again.
Regards,
Remi VR
General Manager
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Stayed at the ibis Cardiff in December 2011, 1st impressions weren't great as i was signed in by a member of the kitchen staff.but he was friendly courteous and helpful.the room was one of the best I have stayed in it was clean comfortable a great bed to sleep on and the shower room/toilet excellent.
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Thank you very much for taking the time to write your comments on this website.
I have shared your comments with the housekeeping and front office departments.
Regards
Remi VR
General Manager
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