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Mercure Holland House Cardiff

4.0 of 5
24-26 Newport Road, Cardiff CF24 0DD, Wales
Hotel amenities
Ranked #13 of 86 hotels in Cardiff
4.0 of 5 stars 439 Reviews
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439 reviews from our community

What travellers say about this hotel
  • Car park(15)
  • Very good(14)
  • Mini bar(6)
  • Star hotel(6)
  • Swimming pool(6)
  • Flat screen TV(5)
  • Ceiling window(5)
  • Great location(5)
  • Really nice(4)
  • Trouser press(4)
Traveller rating
    191
    155
    55
    28
    10
Only show reviews for Family (50) | Couples (170) | Business (86)
Date Rating
Geraint Jones
St.Clears,Wales,UK
Contributor
16 reviews
13 helpful votes
3 of 5 stars Reviewed 15 February 2012 NEW

Stayed for 2 nights in January in a large room with panoramic views over the city as two of the walls were glass.The room was clean and comfortable. It's a little walk from our favourite restaurants near the Hayes area. The breakfast was good but the health club was dirty in the changing room areas and the corridor to the... More

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Gwazi65
Camberley, United Kingdom
1 review
2 of 5 stars Reviewed 14 February 2012 NEW

We stayed in a very pleasant large dual aspect room, with a great view over the city. we couldn't fault the room. On arrival we were told we had prepaid (which we had), would we like breakfast - we said NO, and told that the car park was unfortunately full. Fair enough. We parked elsewhere. However on receiving our express... More

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swnyrawel
wales
Contributor
12 reviews
2 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

Lovely hotel , breakfast good (we had room service) bathroom lovely, bed not as comfortable as The Marriott but otherwise no complaints, we didn't use the spar. Staff all very friendly. We booked through late rooms and were allocated an executive room with panoramic windows on two walls, a seating area and flat screen TV. More

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Mark G
London, United Kingdom
Senior Reviewer
9 reviews
5 of 5 stars Reviewed 9 February 2012

Great views from the top, big corner room with windows on 2 walls. Nice bathroom. Friendly staff and ideal central location, right by the pedestrianised shopping areas. More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
12 February 2012

Dear Guest, So glad you had an enjoyable time at Mercure Cardiff Holland House. We very much appreciate the feedback and we hope to see you again soon. Kind regards, Michelle Davies Rooms Division Manager More

kazzachick70
Cheltenham, England
Contributor
18 reviews
4 helpful votes
5 of 5 stars Reviewed 6 February 2012

thsi hotel ticked all my boxes.... we were lucky enough to have a floor 9 room on a corner so had windows all around and amazing views. the room itself was clean, quiet, great bathroom and facilities, the breakfast was wonderful and the location second to none, being just off queen street for shopping and cut through to the castle... More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
7 February 2012

Dear Guest, Thanks for your review. I’m glad you had a good stay with us at Mercure Holland House and I hope to see you on your next trip. Kind regards, Michelle Davies Rooms Division Manager More

Nathalie C
Orpington, United Kingdom
Reviewer
5 reviews
5 of 5 stars Reviewed 5 February 2012

I stayed at the hotel for 1 night for a business trip and it was excellent. I had a corner room and the views of Cardiff were amazing. The room was of a very high standard,very spacious and the bed was extremely comfortable. If I had to mention two things it would be that the bathroom bin lid was broken... More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
7 February 2012

Dear Guest, Thank you for taking the time to write a review about your recent visit to at Mercure Holland House Cardiff. I’m delighted that you enjoyed your stay and we have noted your comments regarding your stay, which we have since addressed. Kind regards, Michelle Davies Rooms Division Manager More

molly w
Newcastle-upon-Tyne, United Kingdom
1 review
4 of 5 stars Reviewed 4 February 2012

We spent two nights here. The room we were in was spacious, clean with no lingering funny smells. The girl on reception was smart as we arrived earlier than we should and in the time it took us to have a coffee in the bar she had organised our room ready an hour before the time. Lots to go see... More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
7 February 2012

Dear Guest, Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves at the Holland House. I look forward to welcoming you back to the hotel. Kind regards, Michelle Davies Rooms Division Manager More

Anointednic
London, United Kingdom
2 reviews
1 helpful vote
4 of 5 stars Reviewed 30 January 2012

Went to Cardiff on a short trip and stayed at the hotel (twin bedroom). Room was good sized and comfortable. Suited the purpose. More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
31 January 2012

Dear Guest, So glad you had an enjoyable time at Mercure Holland House Cardiff. We very much appreciate the feedback and we hope to see you again soon. Kind regards, Michelle Davies Rooms Division Manager More

DJenner
cardiff
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 30 January 2012

We were very happy with this hotel. We stayed here for 3 nights and had a very pleasant stay. The price was very reasonable and the location is fine for a night out in the city or for shopping. We used the swimming pool and sauna/steam room and it was fine. The swimming pool was a bit dirty but not... More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
31 January 2012

Dear Guest, I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments regarding the pool area and the matter will be addressed. I hope we can welcome you back to the Holland House Hotel very soon. Kind regards, Michelle Davies Rooms Division Manager More

Snooky64
High Wycombe, United Kingdom
Contributor
19 reviews
20 helpful votes
3 of 5 stars Reviewed 30 January 2012

We stayed one night here, prebooked through LateRooms. Having read other reviews mentioning car parking issues, I pulled up outside and asked reception staff about where to park my car, they directed me to their underground car park. Unfortunately this was completely full so, even if I'd wanted to pay their £12/24hrs fee, I was out of luck. A staff... More

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Michelle Davies, Rooms Division Manager at Mercure Holland House Cardiff, responded to this review
31 January 2012

Dear Guest, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments regarding the air conditioning in your room and also the car park. Rest assured we will address them. Kind regards, Michelle Davies Rooms Division Manager More

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Mercure Holland House Cardiff Also Known As

  • Mercure Holland Hotel Cardiff
  • Accor Holland Hotel Cardiff
  • Holland House Hotel Cardiff
Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales

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