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All 19 Newport hotels »

Holiday Inn Express Newport

3.0 of 5
Lakeside Drive | Coedkernew, NP10 8BB, Wales
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Ranked #1 of 19 hotels in Newport
4.0 of 5 stars 70 Reviews
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70 reviews from our community

What travellers say about this hotel
  • Pub next door(4)
  • Friendly and helpful(3)
  • FREE parking(3)
  • Breakfast area(3)
  • Very good(3)
Traveller rating
    24
    34
    7
    4
    1
Only show reviews for Family (12) | Couples (23) | Business (24)
Date Rating
Chez D
Swindon
2 reviews
5 of 5 stars Reviewed 16 February 2012 NEW

The hotel facilities are excellent and the staff could not have been more helpful. They really do remember you from past visits and this time they pulled out all the stops to make the birthday special. You dont get chalk board drawings and birthday cake at just any hotel! We hope Victoria and her team get the recognition they deserve. More

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KdSLondon_UK
London, UK
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed 26 January 2012

This Holiday Inn had decent rooms and generally helpful staff. Buffet breakfast was OK: for other meals the staff direct you to the adjacent pub, the Dragon Fly, which is pretty good. Negative elements: very noisy air conditioning in the room. Charging for wi-fi within rooms is a money-grab and the rate is sky-high. My door-lock was very unreliable: staff... More

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Soozee
Nottingham
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 23 January 2012

Our first visit to a Holiday Inn Express, but won't be the last. From the welcome at Reception (even though we arrived later than planned), to the comfortable room, and enjoyable breakfast, we had a great stay. Excellent. More

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Mary T
Swindon, United Kingdom
1 review
4 of 5 stars Reviewed 18 January 2012

Stayed for 1 night should have stayed for 2. Room wasy very clean and comfortable. Nice Bar Area. The breakfast was more than expected for a conntinental breakfast with hot Sausages and Scrambled eggs. Excellent value for money and will book again. More

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kalathalassa
Hong Kong, null, Hong Kong
1 review
5 of 5 stars Reviewed 3 January 2012

The Holiday Inn Express in Newport has all the usual features you would expect from a very good hotel, with one major bonus: the best customer service I have ever experienced. We weren't the ideal guests, arriving at four in the morning and leaving at a similar time a few days later, but all staff members were extremely professional and... More

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mozzaaa
wolverhampton
Senior Reviewer
8 reviews
18 helpful votes
5 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

I stayed one night with my teenage daughter on the way to Cardiff. The hotel was in an excellent location just off the M4. The room was spacious and very clean. The bed was extremely comfortable and there was plenty of pillows. Breakfast was included which is always a nice touch. Room was well sound proofed as we couldn't hear... More

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johnnythewindowman
2 reviews
5 of 5 stars Reviewed 17 November 2011

Where do you start? Ample free parking, close to M4 for access but not noisey. Hotel is bright, clean and tidy. Rooms are modern as you would expect in a modern hotel. Staff seemed happy to see me when i booked in and they knew that I had stayed before? Breakfast is free and ideal for myself on an early... More

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E E
Carlisle, United Kingdom
Senior Reviewer
8 reviews
2 helpful votes
4 of 5 stars Reviewed 15 November 2011

Stayed for 2 nights with my wife and daughter. On arrival the room given smelt of urine. So we were given another very quickly and without fuss. The staff were helpful and friendly. Some positives to mote: the hotel is very noise free, which is a plus considering it's great location. Also the dragonfly gastro pub next door is amazing... More

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Shell1922
West Yorkshire
Senior Reviewer
6 reviews
3 helpful votes
2 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

We have previously stayed at this hotel approximately 8 times. We have family in Cardiff and Newport so travel every month just about. We had stayed in all the town centre hotels (Cardiff) up until last year when we found Holiday Inn Express- and we stopped paying vast amounts of money, as this hotel had it all for a fraction... More

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Lee Price, General Manager at Holiday Inn Express Newport, responded to this review
16 November 2011

Good Afternoon Firstly may I thank you for your feedback I am very dissapointed to read that your recent stay was unsatisfactory and you have cancelled your future reservation with the Hotel having been such a loyal customer We pride ourselves hear at Newport on Excellent customer service so as you can appreciate we are taking this matter very seriously... More

SJB094
Peterborough, United Kingdom
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 11 November 2011

This Holiday Inn Express is like every other; and that is it's strength. You know what you're getting. It's clean, nice bed, nice shower and a decent breakfast. I have stayed there a lot recently and it has been good consistently. The thing that stands out each time is the staff. They're friendly while still professional. They even make the... More

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Holiday Inn Express Newport Also Known As

  • Holiday Inn Newport
  • Newport Holiday Inn
Address: Lakeside Drive | Coedkernew, NP10 8BB, Wales

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Holiday Inn Express Newport
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