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Holiday Inn Express Newport

3.0 of 5
Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
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Holiday Inn Express Newport
Ranked #1 of 20 hotels in Newport
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161 reviews from our community

Traveller rating
    77
    66
    10
    5
    3
See reviews for
Families
38
 
Couples
34
 
Solo
15
 
Business
57
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

We were welcomed warmly on arrival, and found the service standard to friendly and highly professional. The room was excellent with comfortable beds (even the extra bed for our daughter) and everything worked perfectly (even the air-conditioning). The bar was comfortable and service was excellent. We don't usually expect much when offered a 'free' breakfast - this was the notable... More

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Yorkshire
1 review
4 of 5 stars Reviewed 14 May 2013

the staff are friendly and the room I stayed in was spotless, the only thing I felt was missing was a bath, not for everyone as this hotel I felt was more aimed for business trip stop over so a shower would be enough.

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Droitwich
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 12 May 2013

Smart hotel with spacious, clean and immaculate rooms. Very comfortable beds and despite being close to a main road, very quiet. Breakfast was plentiful and well presented, although no seats available in the small cafe area and we had to eat in the foyer. Overall a very good value hotel and I would stay here again.

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Pembrokeshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 May 2013

Booked this last minute as I was working in the area and needed a place to stay overnight. Staff were very friendly and helpful , nothing was too much trouble and they made me feel so welcome. Rooms were spacious and very clean with all the expected mod cons , bed was really comfortable and I slept like a baby... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 7 May 2013

Stayed in a family room was beautifully clean . The staff were amazing and went out of their way to help us, my daughter who is 7 years old thought it was the best place in the world. Would recommend this hotel and will be back again. Thank you for the lovely stay

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LeePrice01, General Manager at Holiday Inn Express Newport, responded to this review
9 May 2013

Many thanks for your lovely comments I was very pleased to read that you had such an enjoyable stay at our Hotel and even more so that your Daughter thinks we are the best I have to say I totally agree with her please pass on our thanks to her from all the team We Hope to welcome you and... More

Delhi, in, National Capital Territory of Delhi, India
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 29 April 2013

Stayed for a few nights during march and april 2013. This is the lone hotel in the vicinity of the business parks. The location alone makes it hughly convenient place to stay. The hotel in itself is ordinary at best. Yes it is clean, and the rooms are ok. The staff were friendly but it seemed that they are streached... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Newport, responded to this review
22 May 2013

Dear TrippieDvisor, Thank you so much for taking the time to leave us your feedback. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Please accept our sincere apology for the shortcomings you experienced during your stay. I have taken note and wish to thank you for... More

Calne, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 22 April 2013

It is hard to fault this place. Immaculately clean throughout, universally helpful and friendly staff and good value for money. Plentiful breakfasts, comfortable bar area serving a range of hot meals and free wi fi in public areas. Rooms are comfortable and quiet and the bathrooms have good showers. I will certainly stay here again.

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LeePrice01, Manager at Holiday Inn Express Newport, responded to this review
26 April 2013

Many thanks for your kind feedback about your recent stay with us, I am so pleased to hear that you had such an enjoyable stay. We very much hope to welcome you back in the near future. With Kind Regards Clare Jenkins Deputy General Manager More

Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 21 April 2013 via mobile

Nice friendly staff clean just what you require great breakfast really impressed for a free breakfast bar and snacks available as well as food only down side beds could be a bit bigger highly recommend will be back if in the area

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Plymouth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 15 April 2013

The hotel was spotless, the staff were friendly and helpful, the price was competitive and the breakfast was varied and tasty. We stayed for just one night but would definitely return. The hotel was busy so they made sure extra staff were on duty for breakfast. On arrival the room had not been set up with the extra bed for... More

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uk
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 12 April 2013

I have lost count on the number of times I have stayed here on buisness and it has always been clean and tidy and the staff were always very helpfull and friendly. Stayed once with my children and the staff went out of their way to make sure they had everyhting they needed and made sure that I got to... More

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LeePrice01, General Manager at Holiday Inn Express Newport, responded to this review
15 April 2013

I was very pleased that you decided to use the hotel again for your most recent visit and I am glad that we did not fail to live up to your expectations Many thanks for the lovely feedback and we hope to welcome you back in the very near future Kind Regards Lee Price General Manager More

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Additional Information about Holiday Inn Express Newport

Also Known As:
Holiday Inn Express Newport Hotel
Holiday Inn Express Newport Hotel Newport
Holiday Inn Newport
Newport Holiday Inn
Holiday Inn Express Newport UK - Wales
Address: Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
Phone Number:
Region: United Kingdom > Wales > Southern Wales > Newport
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
#2 Family Hotels in Newport
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Choose the good-value Holiday Inn Express Newport hotel for convenient links to the M4 and Cardiff. Holiday Inn Express Newport is 20 minutes' drive from Cardiff city centre and 30 minutes' from Cardiff International Airport, with plenty of complimentary parking .Our handy location beside Celtic Springs Business Park, 6 miles from Newport town centre, puts local companies on your doorstep.You can check email with free wireless Internet available throughout. Make yourself comfortable on a leather sofa in the bar and chat to friends over a beer. Invite 10-55 people to an event in our 5 naturally lit meeting rooms, all equipped with LCD projectors and wireless Internet. Holiday Inn Express Newport offers a complimentary continental breakfast with selected hot items each morning and under 18s stay for free in our Family rooms. It's just 12 miles to sports events in Cardiff's Millennium Stadium and nights out in Cardiff Bay's lively bars. ... more   less 
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Holiday Inn Express Newport
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