Breakfast mediocre. Hotel worn and grubby. Room 221 black mould in bathroom and a broken safety chain on the door. Food in the bar area poor and if you enjoy brown and slimy lettuce then this is the place. Saving grace are the two receptionists Emma and Kirsty who both tried really hard to rectify and apologise for the problems.... More

We booked up or the two night break with breakfast each morning and one evening meal. The room was nice and clean and we were pleased with it. However, when we went to dinner on the Friday (we were on a set menu) the food was horrific! I ordered goats cheese tart for my main, when it arrived the tart... More

The Village, Swansea isn't bad. It has an excellent gym and pool. The rooms are standard fayre for a chain hotel and are clean and tidy with everything you need in them. The bar is comfortable. Breakfast was very poor though. A buffet style affair. The food was piled high and badly prepared. At best it was tepid. The poached... More

We stayed here over the weekend for a quick trip to Wales. We won't be back. Overall the hotel seems to try to do too much - and doesn't really succeed in doing anything well. It could definitely benefit from improved management, especially in the restaurant. Positives: 1) large, modern and nicely decorated rooms. 2) Starbucks in the lobby 3)... More

The hotel offered what we thought was a great deal, £120 per room for 2 nights, bed, breakfast and evening meal on the first night. The rooms were standard for a hotel of this type but clean and not pokey. 5 foot wide double bed, and all perfectly clean. Dinner was 3 course and a choice of about 6 mains.... More

Have been obliged to stay here a few times with work. Dull hotel with sludge coloured decor and poor lighting. The staff are indifferent at best. I am used to the receptionist explaining how to find my room, but no such help here. In the dark, depressing restaurant, the waitress insisted I could only order from the cheap menu (despite... More

This hotel is just so good. I love it, we had such a lovely room (300) it was the view of the water and on a summers day it would look lovely. It looked nice already on a dull evening. Anyway, spacious, iPod docking station was fiddly but that did not bother me. We arrived quite late and food stops... More

Was here again for our works Christmas party. Last year I didn't enjoy the food. This time was different. The food was lovely. I had soup to start with croutons. I had the turkey for main. The food was 100% better, very tasty and the veg cooked to perfection. We were served all our veg instead of serving our own... More

Pros 1. Good location and views, only 10 min walk to the centre 2. Plenty of free car parking spaces 3. Had sky sports 2/3 and sky sports news 4. Quick check in and very friendly 5. Leisure facilities 6. Free wifi in all rooms Cons: 1. Hairs in the bathroom 2. Tired looking carpet in room with chewing gum... More