From the start of our stay the staff could not have been more helpful. Rooms were excellent, facilities as good as anywhere I have stayed and the service and quality of food very very good. Special mention must be made to the reception staff and the wedding planner, first class service we will definitely use this Hotel again. Julie and... More

This is the first time I have stayed at the Norton House although I have had dinner about 5 times here. Check-in was very quick even though there was a large gorup checking in, Dinner as usual was superb, staff were always helpful. The executive room was huge! Plenty of light coming in from the balcony. Ordered breakfast to the... More

You receive a nice warm welcome on arrival in the old building. Beautiful features and staircase. Unfortunately we were staying in the 'new wing'. Rooms were clean but underwhelming. Took a trip to the leisure facilities. There had been a power cut the day before resulting in an extremely cold pool which was a shame. Nice jacuzzi area. Facilities were... More

I have just had a lovely day at the Spa with my daughter. She was gifted a Spa day for 2 with full massage and mini facialeach and she invited me to join her. Beautiful grounds leading to the Spa building. Lovely welcome, attentive and professional staff who work constantly to keep everthing moving and topped up. Facilities were spotless.... More

Just visited the Norton House with my wife for a spa day which was fantastic! The staff were all very friendly and attentive. We had an hour in the gym and then spent the rest of the morning in the pool, sauna, steam room and spa area. After lunch, and a nice wee glass of bubbly, we both had a... More

We stayed three nights and enjoyed a fabulous family wedding. First class service and great food, especially breakfast. Well located for the airport. Good pool and clean well appointed rooms. More

This place is perfect every time. The service is impeccable. The spa is relaxing, comfortable and affordable. I love that "relaxation room" and the extra waters in the pool room. The restaurant has delicious, innovative food with the best service you could imagine. It is personal, yet you feel there is room to be romantic with your partner. The rooms... More

The Norton House Hotel has been around for decades but now retains its ultra convenient location for the airport and westside of Edinburgh yet discreetly tucked away so there is no sign of an airport until you leave the property. Three nights in an executive room were expensive for the area and a broken bed base the first night the... More

We booked a last minute day (on the day actually), and opted for a package which included Afternoon Tea. The staff were very helpful on the phone and we managed to things sorted very quickly. We opted for the Spa day, paid a small upgrade for a longer massage package (was on offer) and included Afternoon Tea , which we... More