This hotel is terrible. The service was indifferent, the maids did not complete any of their jobs, and the complimentary breakfast was non existent. The manager, when confronted by me about simple things such as new towels etc did not care. More

Stayed overnight as we were in Edinburgh for a family get-together. Friendly welcome from Staff. Room was what can be expected for the price. Clean, good double and single bed. More than enough towels. Coffee / tea making facilities. Flat screen TV. Good heating. Ensuite bathroom and shower was fine. Continental breakfast was varied with selection of cereals, fruit, yogurts,... More

I booked on hostelbookers.com where this hotel has a 76% positive review, and was worried to find such bad reviews on tripadvisor. However, on arrival, service was pleasant and efficient, the room and its ensuite were clean and presentable. Sheets and towels were clean and entirely sufficient. The bed was very comfortable, the shower had decent water pressure, and the... More

Difficult to know where to start (too much to list) All I will say is its worth going somewhere else and pay an extra £10 - £15 per night and enjoy a proper hotel with up to date facilities without grubby bathrooms... Avoid....avoid....avoid... More

Awful Hotel poor service at reception, room on second floor was dirty, blood stains on pillow cases, dirty carpets. Bathroom covered in mold shower was filthy did not even attempt breakfast. would not even rate this 1 star. Disgraceful!!! More

I made a last minute booking at this hotel for a business trip to Edinburgh. I was in a hurry and chose it because of the proximity to the address I was working at the following day. I have stayed in hotels all over the UK for business over the last 20 years and can quite honestly say this has... More

Ideally situated for exploring Edinburgh. Large hotel which is dated and urgently in need of a full refurbishment. Some of the mattresses need to be replaced, but at least the rooms were clean and those over the car park were quiet. The staff were helpful but paying on arrival is something I've never experienced before. We chose the cooked breakfast... More

Over priced and terrible service ! they advertised free wi-fi and wouldnt give us the code ! And my friend accidentally left her ipod in the room we realized a couple hours later and went back they had already erased EVERYTHING on the ipod changed all the settings and said nothing about doing so ! we were furious ! DO... More

This a great hotel. clean friendly and we found it quiet at night, breakfast was nice and staff really helpfull. great location. More