I stayed here at this lovley hotel for 2 nights as an anniversary gift given to me and my husband, we were more than surprised by the level of customer care given to us by every staff memeber we came I contact with, the manager John-Paul is a lovely man and was very helpful, and his assistant Catriona was fantastic... More

I stayed at Hotel twenty with a friend for 2 nights, we were meeting in Edinburgh for a girl's trip and had booked online, expecting a very basic hotel,as we were not planning on spending any time there except to sleep! We were very pleasantly surprised, the hotel room we stayed in was comfortable with everything you need, the owners... More

We stumbled upon this gem of a hotel, a stones throw from the Edinburgh Playhouse. The service we received from the manager John and deputy Eddy was first class and they went out of their way to make our stay pleasurable. John met us on arrival and showed us around the hotel which was a lovely touch, and we even... More

My friend and i stayed here for the weekend.we didn't have a clue where to go so john the manager picked us up at the station.it was a perfect location and he told us everything we needed to know. You cannot fault the staff,they were fantastic,very welcoming and extremely helpful.kind and happy.the room we stayed in was a tad small... More

My friend and I stayed here for a weekend. When we arrived in Edinburgh we didn't have a clue where to go so I rang for directions. The manager John answered and said he would meet us as it was easier. It was raining so I was very surprised, but he came and although he had to wait as we... More

We stayed at the hotel back in March and I'm sorry I have not written my review sooner. The staff at the hotel were so nice I had e mailed them before we arrived as we were not getting to the hotel till gone midnight, it was no problem and there was someone waiting to let us in . The... More

Having booked for a night at Hotel Twenty at an extremely reasonable rate, we began to wonder before arrival whether it could be as good as we had hoped. We knew it was being updated, but any worries we had were soon allayed as we were warmly greeted by John the manager. The bedroom was very clean, the breakfast very... More

I stayed at this hotel the night before my uni interview and couldn't have asked for a better place. The hotel has recently been taken over and refurbishment is still being finalised but this doesn't affect your stay. My room was perfect, clean, basic comfort with free wi-fi. The hotel staff were more than helpful, putting breakfast on early for... More

I appreciate that this hotel is being done over, and I hope that when it is complete it is all the owner hopes for, but at this time it is not a venue I recommend. The rooms are on street level, but reception is down a flight of stairs, so when guests enter, they do so right outside the rooms... More