We stayed here in winter with a young toddler. Storage heaters didn't work & it was Freezing!!! Minus degrees seriously. Heaters looked like a death trap anyway & were falling apart. Strong burning smell from the only one which did work slightly & chucked out a minimal amount of heat. Where a part of the bath tap had broken a... More

3 beds squashed into an - admittedly very clean - room. Very flimsy door so didn't feel very safe. Shower fell off the wall, no towel rail or heating in bathroom. The electricity went off in the middle of the night (I know this because at 4.00 am I decided to try and read as the neighbours were so noisy... More

The room was advertised as "Luxury Executive Apartment" what it was was a largeish room with 3 beds in it (ok, 4 beds, but two had been pushed together to form a double, despite the beds being different hieghts). There was a good shower. Other equipment included a TV/DVD, a toaster, a microwave and a kettle. Bizzarely some pads were... More

Went up for my brother's stag do and went to get the keys. Let a huge deposit of £500 and were assured that "unless you knock down one of the walls" it would be refunded at the end of the visit. Got to the apartment 22 Annandale Street and had 4 rooms when we had paid for 6. Had 7... More

We booked into a two bedroom apartment. It was located in a part of town that left much to be desired. If you are a chain smoker and would like to live among such others, than this is the place for you, if not run. We stayed there for all of 5 minutes and came out gasping for clean air.... More

We made the mistake of only booking 3 months in advance for a central Edinburgh apartment. Upon arrival at their Queen Street offices we were informed that there had been a double booking and we would be staying a mere 15 walk minutes away. 20 minutes in a cab later we arrived in what can only be described as a... More

Where do I begin... when I spoke to the representative at Scottish Apartments on the phone, I was offered an apartment for 4 people (1 double room and 1 sleeper couch) within 15 minutes walking distance to the old town, it sounded ideal and the pictures looked great. 4 girls, just looking to have a great time in Edinburgh for... More

COMPLAINT Scottish Apartment.com Head Office 6 Queen St Edinburgh After staying in one of their apartments November 12th and 13th I emailed a letter of complaint, followed up by post. Further phone calls and emails have been made, but they have failed to give me the courtesy of any response at all. On their web site they claim to have... More

We got to Scottish Apartments at 6 Queen Street looking forward to our stay in a Luxury Apartment! We were placed in room 6 which is in the attic up three flights of very steep stairs with no lift available. When we finally got into the room it was basically a bedsit with a microwave oven for the cooking facilities.... More